This service offers PBX features such as multiple extensions; Call control; Outlook, Salesforce, Google Docs, DropBox and Box integration; SMS; video conferencing and web conferencing; fax; auto-receptionist; call logs; and rule-based call routing and answering.
It is flexible, cloud-based VoIP PBX service packed with advanced features, and gives its users a fully featured phone system that integrates with several business applications (Gmail, Outlook, Salesforce, Zendesk, Desk.com) so they can make calls without leaving the program.
Aircall empowers teams to ace every call with a phone system specifically built for their favorite business tools.
Instantly obtain phone numbers in over 🌏 40 countries.
Handle calls on the go with our desktop and mobile apps. Hit the ground running thanks to our intuitive dashboard.
Easily add and remove users depending on your needs. Automatically and efficiently route calls according to IVR selection, 🤓 agent skills, time zone, etc.
Receive advanced 📡 call center analytics on agent and team productivity. Monitor your team’s activity in real-time on the ⚡ live feed and cross-reference your data with your CRM and Helpdesk for a richer understanding of your processes.
8x8 VoIP is unified communications and contact center solution. It is a complete platform that manages everything for all employees and customers. It is a fast and simple way to combine VoIP features with a high-quality phone service.
This solution is mainly used by small and medium-sized companies in industries such as healthcare, high-tech, manufacturing, retail, insurance, transportation, as well as by government and education institutions. Hosted VoIP business communications service offered by 8x8 service is proven to be more reliable and less expensive than any other traditional solution.
Other features that 8x8 has is web conferencing, Internet faxing, smartphone integration, HD voice, chat, voicemail, and many more. Additionally, there is standard compliance with PCI Data Security Standard, HIPAA, CPNI, ISO 27001 and ISO 9001.
Batch Permissions & Access
Report & Compliance
Google Apps Integration
Automatic Call Distribution
Available phone numbers: Freephone numbers; Local numbers; Non-geo numbers; International numbers.
Cloud PBX: Hosted PBX service; Auto-Receptionist; Multi-level IVR;User templates; Music on hold; Extensions; Dial-by-Name Directory; Call Monitoring.
Phone service and devices: VoIP service; Caller ID control; RingOut®; RingMe®; Desk phones; Conference phones; Analogue adapters; Desktop app.