Compare Revulytics Usage vs ESM Suite vs Close Global

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Crozscore:

71%
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28%
interest rising

Crozscore:

62%
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25%
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Crozscore:

63%
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100%
15%
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Revulytics Usage screenshot view 4 more ESM Suite screenshot view 2 more Close Global screenshot view 3 more

Software Description:

The first usage analytics solution purpose-built for distributed software applications provides deep insight on product feature use.

Get started in 30 minutes with SDK integration and out-of-the-box reporting, instantly see usage trends and user behavior.

ReachOutTM in-app messaging delivers contextually relevant messages such as: product announcements, offers, how to tips, or prompts to upgrade; based on targeting you define, such as feature usage, geography, version or license status.

Who Uses This Software?
- Organization: Software producers developing installed/desktop software.
- Stakeholders: Product Managers, Software Developers and Marketers who need metrics.
- Install Base: Hundreds to 10s of millions.

Software Description:

The ESM Suite helps organizations spend less time managing the process of strategic planning, and more time making better strategic decisions. ESM helps organizations design, track, and adapt their strategic plan over time through automated Balanced Scorecards, KPI monitoring, and strategic initiative management.

Organizations can track their strategy from the organizational level and cascade plans to business units and individuals.

Software Description:

Close.global is a video conferencing platform that allows users to meet instantly without the need to download any software. They just need to create an account, name their meeting room, then share the guest link or room id with others and everyone can meet face to face instantly.

Our cloud-based video conferencing software lets you seamlessly connect devices you already have, are familiar with and have invested in – including any web browser (desktop & Mobile), Skype for Business, Cisco, Polycom & more... all without the need for and changes to the way you already work.

Features include;

  • No Downloads required to join
  • 1 Click to join meeting invites
  • Free Custom Branding for any meeting space
  • Native Microsoft Skype for Business dialling support
  • Group Chat across platform (Includes SfB)
  • Cross platform Video on any device
  • Group video meetings with unlimited dial-in minutes
  • Live streaming + recording integration (RTMP)
  • Traditional audio conferencing support
  • 2-way content sharing on any platform (includes SfB)
  • Conference controls
  • Many more user + company features

Features:

  • Analytics
  • Dashboard
  • Multi-User
  • Notifications
  • API
  • Data Export
  • Data Visualization
  • Project Management
  • Customer Management
  • Conversion Tracking
  • External Integrations

Features:

  • Feedback Management
  • Notifications
  • Multi-User
  • Data Visualization
  • Analytics
  • Dashboard
  • Project Management

Features:

  • API
  • Email Integration
  • Notifications
  • Contact Management
  • File Sharing
  • Dashboard
  • Call Recording
  • Multi-User
  • Calendar Management
  • Chat
  • Scheduling

Summary:

  • In-application direct to desktop messaging.

  • Event tracking and feature usage to identify most popular features.

  • Charts customer adoption, engagement, and attrition at every stage and product release.

  • Gain visibility into what trial users are doing after they download your software.

  • Exception tracking with stack trace provides a comprehensive view to accelerate fixes.

  • Data API merges usage data with third-party applications for a powerful advanced analytics.

  • Custom reporting surfaces usage analytics, segmentation information, and custom event data.

  • Track which version of your software users are running (filtered down to the specific build).

  • Analyze the distribution of users by the language settings of their Operating System.

  • Extract hardware product statistics instantly from all active product instances globally.

Summary:

  • Balanced Scorecard automation software

  • Quickly lay out your strategic plan in one powerful tool

  • Track and visualize key performance indicators with charts and online reporting

  • Monitor your project portfolio, track milestones and tasks, and align initiatives to strategy

  • Align business units to a central vision with cascading Balanced Scorecards

  • Eliminate slideware hassle with instantly generated strategic reports and documents in PDF, PPT, and Excel.

  • Visualize your plan with dynamic strategy maps

  • Align employees to the organizational plan with Personal Balanced Scorecards and employee reviews.

Summary:

  • Seamlessly connect devices you already have, are familiar with and have invested in!

  • Link AV systems to EVERY other video solution including Skype for Business, Cisco, Polycom and Lifesize!

  • Record, Stream and Share your meetings.

  • Branding options - make Virtual Meeting Spaces your own!

  • NO DOWNLOAD required to join a meeting - no matter the device

  • One Click join a meeting for Guests and hosts alike

  • Start a meeting instantly from any device with easy share links

Pro

$880.00
per month
Included in plan:
  • Everything in free
  • Custom Balanced Scorecard Templates
  • Design Dynamic Strategy Maps
  • Configuration Training
  • Dedicated Account Manager
  • Balanced Scorecard Automation
  • and more...

Free

Free
Included in plan:
  • Design your Balanced Scorecard or strategic plan
  • Excel Exports
  • Create Objectives, Measures, and Initiatives all in one tool
  • SWOT Analysis
  • PESTEL Analysis
  • Porter's 5 Forces
  • Change Agendas

Free Trial and Freemium

Free
Included in plan:
  • Free Trial for 14 days - Includes all features and unlimited attendees
  • Freemium rooms - Free forever with all our features - limited to 3 attendees and 30 minutes a call

PAYG

$0.00
1 user(s) / month
Included in plan:
  • Audio at 2.5p per minute per attendee

Personal Plans

$25.00
1 user(s) / month
Included in plan:
  • £19.50 per month - Personal 5 guests
  • Monthly/Annual Subscription Available
  • £39 per month - Personal 10 Guests
  • £54 per month - Unlimited Guests

Team Plan

$100.00
1 user(s) / month
Included in plan:
  • £89 per month - Team room for 10 hosts as a shared space

Video room plan

$120.00
1 user(s) / month
Included in plan:
  • £99 per month - Video room with SIP registration service and advanced features for codec connectivity

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes, there is extensive helpdesk documentation as well as a full demo product with sample data that users can explore.

  • Does this service offer an API?
  • Yes, It supports integration with third party systems like your CRM or Business Intelligence platform, through web reporting APIs or embedded HTML widgets.

  • What is this service generally used for?
  • Analyzing how your users are engaging with your software. Software usage analytics gives you powerful insight to make data-driven product decisions, leverage in-application messaging to convert trial users, and evaluate churn to better retain customers.

  • What platforms does this service support?
  • Installed software applications built on:
    Windows, Mac & Linux

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, by default 30 dashboard users with granular permissions.

  • What are some applications this service is commonly used in tandem with?
  • Installation Programs, Package Management Systems, License Management Software, Software Compliance Analytics

  • Does this service integrate with any other apps?
  • Yes, there is an integration with Survey Monkey to allow users to run customer feedback and other surveys through their Survey Monkey account and deliver them direct to application users' desktops.

  • Who are the main user groups of this service?
  • Product Managers, Software Developers and Marketing Professionals who produce installed software applications.

FAQs:

    Does this service offer an API?
  • Yes. ESM uses it's web services API to integrate with a wide variety of business intelligence system.

  • What platforms does this service support?
  • ESM supports all modern browsers and mobile devices browsers.

  • Does this service offer guides, tutorials and or customer support?
  • Video tutorials, guides, and customer support are all offered right in ESM. In addition, we host over 1,000 Balanced Scorecard articles, research, and best practice examples.

  • Who are the main user groups of this service?
  • Small-to-enterprise size organizations interested in making the strategic planning and Balanced Scorecard management process faster and easier.

  • Does this service offer multi-user capability (e.g. teams)?
  • Because we believe that your strategy should engage your entire company, ESM has an unlimited user licensing model. Permissions and security are controlled with a robust role-based system per team.

  • What is this service generally used for?
  • Organizations can quickly design their strategic plan, share their Balanced Scorecard, and track progress over time. ESM helps clients:

    save time by instantly generating strategy meeting reports and documents
    communicate the strategic plan with online views
    create a single version of the truth that eliminates the need for compiling hundreds of presentation slides

FAQs:

    Does this service offer an API?
  • Close currently offers a per request API integration policy.

  • Who are the main user groups of this service?
  • Any remote team, customer or partner - In fact anyone you want to meet face to face...!

  • Does this service integrate with any other apps?
  • Close provides integration with any platform or device with no downloads required;

    These include,
    Apple Mac & mobile (OSX/IOS), Windows & Android
    Any web browser inc, Chrome, Safari, Firefox, Brave, Edge, Opera
    Native Skype for Business support
    Google meetings

    Plugins for, Outlook calendar and meeting control.

  • Does this service offer multi-user capability (e.g. teams)?
  • Close is the perfect tool for any team or person wishing to communicate with anyone anywhere with no requirement for downloads to get started. With up to 25 participants per meeting, there is plenty of room to invite everyone into a meeting and get them collaborating from any device, wherever they are.

  • Does this service offer guides, tutorials and or customer support?
  • We offer a Quick Start Guide, in platform welcome guide and a Technical Guide, as well as online support, all accessible via the website.

  • What platforms does this service support?
  • Close has complete interoperability across multiple video communication platforms.

    Due to this communication is possible across all supported platforms and devices such as;

    Any Web browser (Chrome, Firefox, Brave, Safari, Edge, Opera)
    Skype for Business
    SIP devices such as Polycom, Cisco, Lifesize and more..
    H323 devices
    Smart phones
    Audio dial from any phone

  • What is this service generally used for?
  • This service is generally used for connecting your teams wherever they are, using devices they already have, are familiar with and have invested in.

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Other:

Who uses Revulytics Usage
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Regional Restrictions:
No restrictions.

Other:

Who uses ESM Suite
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Arabic, Chinese, Spanish, French, English
Regional Restrictions:
No restrictions.

Other:

Who uses Close Global
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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