ReviewTrackers is an award-winning review monitoring and reputation management software platform, trusted by tens of thousands of businesses across the world.
Features of the SaaS platform include customisable review notifications, a centralised monitoring & management dashboard, powerful reporting & analytics, simplified multi-user collaboration & workflow management, and tools for efficient review response & review generation.
About Survicate
Survicate is a powerful survey, NPS and feedback management software that helps you capture more customer feedback and deliver a better customer experience. Survicate offers:
website, web app and in-product (in-app) surveys
email and link surveys
mobile app surveys for Android and iOS.
Survicate also offers two standalone products:
Feedback Hub for managing customer feedback from multiple sources in one place
Feedback Button for collecting quick website feedback with an always-visible website button
Survicate has native integrations with the tools you love and use such as Intercom, HubSpot, Slack, Google Sheets, Google Analytics, Mailchimp, Marketo, and more, allowing you to send survey responses where you need them most and push data from your favorite tools.
On its free plan, Survicate offers 100 survey responses per month, unlimited users, unlimited surveys, unlimited number of questions, unlimited question types (including NPS, CSAT, CES), all survey channels (web, email, mobile), and countless native integrations. That's "asking" made easy!
Using the suite of all-channel feedback solutions offered by Survicate, customers can increase referrals, improve acquisition rates, reduce churn, build better products, turn detractors into promoters and customers into repeat customers. Get more customer feedback, make smarter decisions.
About Talu
It all begins with a story. Talu quickly builds well-crafted, beautifully designed stories (reports) from your data without the complexity of spreadsheets and convoluted reports.
Talu does all the complicated work. You get a beautiful, readable report – your story. Talu brings all your various data silos (web, social, email, etc) together, runs the numbers, and outputs easily digestible information relevant to your business.
Your story goes beyond just a pretty report. The real power of Talu is harnessing your data to provide insights for better marketing. Talu is your in-house analytics expert, helping you elevate your business.
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Features
A/B Testing
Analytics
API
Conversion Tracking
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Keyword Tracking
Link Tracking
Multi-Site
Multi-User
Notifications
Referral Tracking
SEO
Summary
Review Alerts
Customer Surveys
Reporting and Analytics
Summary
Multi-channel surveys: website surveys, email surveys, mobile app surveys
Unlimited users on each plan to encourage collaboration and team engagement
Unlimited surveys and questions in a survey so you get as much feedback as possible
Engage the right people, at the right time with contextual surveys and a wealth of targeting options
Set up surveys effortlessly with an intuitive survey creator - no coding.
Apply conditional logic (branching) to always ask spot-on questions
Create brand-friendly surveys that feel like part of your website or product
Pull data from the tools you love and push survey responses where you need them most with 15+ native integrations.
Monitor customer feedback with easy-to-use dashboards and reports
Choose from 15 questions types and 125 survey templates including NPS, CSAT, CES
Summary
Beautiful responsive design that works just as well on a phone as it does on the desktop.
Web-based app that works in all modern browsers.
Unlimited free stories during 30-day Free Trial.
Easy, free sharing of stories with anyone you choose.
Story types for social media, web traffic and campaign tracking, with more on the way.
Human-readable marketing analytics stories (reports) that provide better insights for better marketing.
Pricing
Starting from: $49.00/month
Credit card required: No
$49 Per Month / Per Location
Pricing
Free plan
Free
Included in plan:
Unlimited users
Unlimited surveys
Unlimite questions in a survey
HubSpot, Intercom, and 12+ more native integrations
125+ professional survey templates
100 survey responses every month
Essential
$49.00
per month if paid annually
Included in plan:
1000 survey responses every month
Export survey results to CSV, XLS
Data retention: 6 months
Professional
$99.00
per month if paid annually
Included in plan:
5000 survey responses every month
Data retention: 2 years
Automated recurring surveys
Data export API
Survicate branding removed
Slack integration
Ultimate
$249.00
per month if paid annually
Included in plan:
25 000 survey responses every month
Premium integrations: Salesforce, Marketo, Pardot
Custom domain
Webhooks
SAML authentication
Pricing
Starting from: $39.00/month
Credit card required: No
30-day Free Trial, starting at$39/mo + $10 for each additional story (report)
Agency pricing/white-label in development.
FAQs
Who are the main user groups of this service?
Brick and Mortar Enterprise and Small Businesses
Does this service integrate with any other apps?
Hootsuite and Zapier
Does this service offer an API?
Yes
Does this service offer multi-user capability (e.g. teams)?
Yes, multi-level dashboard access for your entire team.
Does this service offer guides, tutorials and or customer support?
Yes, we are known for our world class white glove support that offers free training, guides and tutorials.
FAQs
Does this service offer guides, tutorials and or customer support?
Yes, Survicate offers blog, Knowledge Base, webinar and demo resources.
What are some applications this service is commonly used in tandem with?
Intercom, HubSpot, ActiveCampaign, Slack, Google Sheets, Google Analytics.
Who are the main user groups of this service?
Companies of all sizes that value customer feedback and want to become a customer-centric business because they see it as a growth opportunity. Companies that want to act on customer feedback and capitalize on it.
Some personas using Survicate include, but are not limited to, the following roles: Marketing, Product or CS people, particularly Insights Managers, Digital and Product Marketing specialists, Product Managers, User Researchers, UX specialists, Customer Success Specialists, and more.
What is this service generally used for?
Collecting customer feedback at every stage of the customer journey and each customer touchpoint.
Gathering feedback by running targeted website and web app surveys, sending email surveys and running surveys inside mobile apps. Business can then act on customer insights thanks to countless native integrations. Use cases include running follow-up, feedback-based marketing campaigns that drive business growth, for example driving referrals and positive reviews after identifying NPS promoters.
Does this service integrate with any other apps?
Intercom, HubSpot, Slack, Google Sheets, Google Analytics, ActiveCampaign, Segment, Mailchimp, FullStory, Klaviyo, Drip, Marketo, Salesforce, Pardot, and more.
Available for custom integrations: Zapier and webhooks.
Does this service offer an API?
Yes.
Does this service offer multi-user capability (e.g. teams)?
Yes, Survicate offers unlimited users on each plan, including the free plan, to encourage collaboration.
FAQs
Who are the main user groups of this service?
Our users are in-house marketing teams, digital marketing consultants, business owners interested in improved marketing results and marketing agencies providing services and reporting to their clients.
What is this service generally used for?
Talu provides visibility to efforts and surfaces insights for better marketing.
What platforms does this service support?
Talu is a responsive web app that works beautifully on devices of all screen sizes and operating systems, from desktop to tablet to phone.
What are some applications this service is commonly used in tandem with?
It is commonly used in tandem with social media and web data sources, such as Facebook, Twitter and Google Analytics. Talu provides the reporting and insights to then use other tools like Hootsuite and Spredfast to improve marketing efforts.
Does this service integrate with any other apps?
Currently, Talu integrates with the APIs of Google Analytics, Facebook and Twitter, with ongoing plans to add more channels like Instagram, LinkedIn, Pinterest, etc. We are also exploring integrations with other SaaS-based reporting tools to create a larger suite of integrated digital marketing services.
Does this service offer an API?
Currently we do not have an open API, but this is in our product roadmap.
Does this service offer multi-user capability (e.g. teams)?
Yes, teams can use Talu through use of a D-list email account. Organizations (companies) and multi-user support are in the product roadmap.
Does this service offer guides, tutorials and or customer support?
Yes, we have email and in-app messaging support channels built into Talu. Additionally, we are building a library of web-based and video-powered tutorials and help.
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