Compare ReviewTrackers vs Lithium vs Keyhole

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Crozscore:

91%
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92%
43%
interest rising

Crozscore:

88%
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53%

Crozscore:

85%
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80%
54%
no significant changes
ReviewTrackers screenshot view 1 more Lithium screenshot view 2 more Keyhole screenshot

Software Description:

ReviewTrackers is an award-winning review monitoring and reputation management software platform, trusted by tens of thousands of businesses across the world.

Features of the SaaS platform include customisable review notifications, a centralised monitoring & management dashboard, powerful reporting & analytics, simplified multi-user collaboration & workflow management, and tools for efficient review response & review generation.

Software Description:

Lithium Social Media Management is an integrated social media management platform which can be divided into two broad features; social publishing and social results.

Lithium stands out compared to our competitors in social media publishing for three main reasons:

  • Firstly, Lithium allows you to publish content that will resonate with your audience. Our auto-scheduler which is powered by Klout data will result in improved engagement with your platform.
  • Secondly, Lithium allows you to plan integrated campaigns with aligned ads, events, campaigns, social posts, emails, and more.
  • Thirdly, our platform provides a visual timeline with key milestones in order to stay on top of planned content.

In addition to social publishing, Lithium significantly improves your social response data:

  • Allows you to manage social responses at scale, without sacrificing the quality of your posts.
  • Provides powerful real-time insights into customer engagement, in addition to integrating with Twitter to analyze Net Promoter Score (NPS) and Customer Satisfaction (CSAT) data.
  • Improves your social media workflow by directing every incoming social media post to the most appropriate work queue or agent.
  • Uses languages, sources, and contact tags in order to consistently direct messages to the appropriate queue.
  • Through emails and mobile alerts, lithium enables you to stay up-to-date in the event that there are any spikes in activity on your profiles.
  • Lithium has the ability to automatically detect up to 25 languages.
  • Able to detect when a customer replies and can automatically route customer replies back to the original agent.

Software Description:

Keyhole provides real-time social conversation tracking for Twitter, Facebook and Instagram. It's easy to setup and results are provided in a real-time visual dashboard.

Clients range from small agencies to Fortune 500 companies, including Ogilvy, Uniqlo, and TC Transcontinental.

Features:

  • 360 Degree Feedback
  • Analytics
  • API
  • Audience Targeting
  • Dashboard
  • Feedback Management
  • Keyword Tracking
  • Multi-Account
  • Multi-User
  • Notifications
  • Password & Access Management
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons

Features:

  • Marketing Automation
  • Keyword Tracking
  • Notifications
  • Multi-Account
  • Data Visualization
  • Brand Management
  • Conversion Tracking
  • Audience Targeting

Features:

Summary:

  • Review Alerts

  • Customer Surveys

  • Reporting and Analytics

Summary:

  • Integrated social media management platform

  • Manage social responses at scale

  • Powerful insights in real-time

  • Collaborative planning and valuable data

Summary:

    No key features associated with this application.

Pricing:

  • Starting from: $49.00/month
  • Credit card required: No
  • $49 Per Month / Per Location

FAQs:

    Who are the main user groups of this service?
  • Brick and Mortar Enterprise and Small Businesses

  • Does this service integrate with any other apps?
  • Hootsuite and Zapier

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, multi-level dashboard access for your entire team.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we are known for our world class white glove support that offers free training, guides and tutorials.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
Chicago
Employees:
-
Likes:
Followers:
2.34k

Publisher:

Founded:
-
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Toronto
Employees:
11-50
Likes:
Followers:

Other:

Who uses ReviewTrackers
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
North America, Europe, Asia, Australia

Other:

Who uses Lithium
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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