Compare ReviewTrackers vs Hootsuite vs Lithium

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Crozscore:

83%
what is this?
43%
no significant changes

Crozscore:

85%
what is this?
75%
73%
no significant changes

Crozscore:

88%
what is this?
53%
no significant changes
ReviewTrackers screenshot view 1 more Hootsuite screenshot view 4 more Lithium screenshot view 2 more

Software Description:

ReviewTrackers is an award-winning review monitoring and reputation management software platform, trusted by tens of thousands of businesses across the world.

Features of the SaaS platform include customisable review notifications, a centralised monitoring & management dashboard, powerful reporting & analytics, simplified multi-user collaboration & workflow management, and tools for efficient review response & review generation.

Software Description:

HootSuite helps organizations use the social web to launch marketing campaigns, identify and grow audience, and distribute targeted messages across multiple channels.

Using HootSuite’s unique social media dashboard, teams can collaboratively schedule updates to Twitter, Facebook, LinkedIn, WordPress and other social networks via web, desktop or mobile platforms plus track campaign results and industry trends to rapidly adjust tactics.

Software Description:

Lithium Social Media Management is an integrated social media management platform which can be divided into two broad features; social publishing and social results.

Lithium stands out compared to our competitors in social media publishing for three main reasons:

  • Firstly, Lithium allows you to publish content that will resonate with your audience. Our auto-scheduler which is powered by Klout data will result in improved engagement with your platform.
  • Secondly, Lithium allows you to plan integrated campaigns with aligned ads, events, campaigns, social posts, emails, and more.
  • Thirdly, our platform provides a visual timeline with key milestones in order to stay on top of planned content.

In addition to social publishing, Lithium significantly improves your social response data:

  • Allows you to manage social responses at scale, without sacrificing the quality of your posts.
  • Provides powerful real-time insights into customer engagement, in addition to integrating with Twitter to analyze Net Promoter Score (NPS) and Customer Satisfaction (CSAT) data.
  • Improves your social media workflow by directing every incoming social media post to the most appropriate work queue or agent.
  • Uses languages, sources, and contact tags in order to consistently direct messages to the appropriate queue.
  • Through emails and mobile alerts, lithium enables you to stay up-to-date in the event that there are any spikes in activity on your profiles.
  • Lithium has the ability to automatically detect up to 25 languages.
  • Able to detect when a customer replies and can automatically route customer replies back to the original agent.

Features:

  • 360 Degree Feedback
  • Analytics
  • API
  • Audience Targeting
  • Dashboard
  • Feedback Management
  • Keyword Tracking
  • Multi-Account
  • Multi-User
  • Notifications
  • Password & Access Management
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons

Features:

  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Email Integration
  • Project Management
  • Task Scheduling/Tracking

Features:

  • Marketing Automation
  • Keyword Tracking
  • Notifications
  • Multi-Account
  • Data Visualization
  • Brand Management
  • Conversion Tracking
  • Audience Targeting

Summary:

  • Review Alerts

  • Customer Surveys

  • Reporting and Analytics

Summary:

    No key features associated with this application.

Summary:

  • Integrated social media management platform

  • Manage social responses at scale

  • Powerful insights in real-time

  • Collaborative planning and valuable data

Pricing:

  • Starting from: $49.00/month
  • Credit card required: No
  • $49 Per Month / Per Location

Enterprise


Custom solution user(s) / month
Included in plan:
  • Custom number of social profiles

Business

$400.00
5 user(s) / month
Included in plan:
  • 50 social profiles

Team

$80.00
3 user(s) / month
Included in plan:
  • 20 social profiles

Professional

$16.00
1 user(s) / month
Included in plan:
  • 10 social profiles

FAQs:

    Who are the main user groups of this service?
  • Brick and Mortar Enterprise and Small Businesses

  • Does this service integrate with any other apps?
  • Hootsuite and Zapier

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, multi-level dashboard access for your entire team.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we are known for our world class white glove support that offers free training, guides and tutorials.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
Chicago
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2008
Based in:
Vancouver
Employees:
501-1000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Other:

Who uses ReviewTrackers
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
North America, Europe, Asia, Australia

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Lithium
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.
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