Compare Review WAVE vs Retently NPS vs Qualtrics Customer Experience

More Information More Information More Information

Crozscore:

70%
what is this?
31%
no significant changes

Crozscore:

78%
what is this?
100%
29%
no significant changes

Crozscore:

84%
what is this?
80%
58%
interest rising
Review WAVE screenshot view 4 more Retently NPS screenshot view 2 more Qualtrics Customer Experience screenshot

Software Description:

Review Wave is the simplest way to get customer satisfaction up and generate massive 5 star online reviews.

The Review Wave platform helps you automate your customer feedback process, get testimonials and ultimately 5 star online reviews.

Software Description:

Retently is a Customer Success Platform for subscription businesses. It helps increase revenue and customer retention by gathering, processing and enriching various business data and providing enhanced tools for improving customer communications and reducing customer churn.

Software Description:

Qualtrics Customer Experience (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started!

Features:

Features:

  • Net Promoter Score
  • Dashboard
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Data Export
  • Data Import
  • Email Integration
  • API
  • External Integrations
  • Contact Management

Features:

  • Third-Party Plugins/Add-Ons
  • Data Export
  • Email Integration
  • Contact Management
  • External Integrations
  • Analytics
  • Net Promoter Score
  • Dashboard
  • Data Import
  • Data Visualization
  • Notifications
  • Multi-User
  • API
  • Customer Management

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Qualtrics Customer Experience is primarily used by market researchers, customer service leaders and CX executives.

  • Does this service offer guides, tutorials and or customer support?
  • Yes we offer 24/7 customer support over the phone as well as chat and email support during business hours.

    We also have a entire support site to offer detailed guides to our features.

  • What platforms does this service support?
  • Qualtrics Customer Experience is primarily used to monitor, respond, and improve the customer journey and incorporate feedback and recommendations into business decisions.

  • Does this service offer an API?
  • Yes

  • What are some applications this service is commonly used in tandem with?
    • Salesforce
    • Marketo
    • Tableau
    • Adobe Analytics
    • Slack

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
113k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
206
Followers:
144

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
38.5k
Followers:
36.8k

Other:

Who uses Review WAVE
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Web App
  • Windows
  • Windows
Regional Restrictions:
No restrictions.

Other:

Who uses Retently NPS
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.

Other:

Who uses Qualtrics Customer Experience
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Spanish, Japanese, Portuguese, Italian, French, German, English, Irish
Regional Restrictions:
No restrictions.
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