Compare Review WAVE vs Qualtrics Customer Experience vs Hotjar

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Crozscore:

64%
what is this?
30%
interest falling

Crozscore:

88%
what is this?
85%
58%
interest falling

Crozscore:

87%
what is this?
86%
56%
no significant changes
Review WAVE screenshot view 4 more Qualtrics Customer Experience screenshot Hotjar screenshot view 2 more

Software Description:

Review Wave is the simplest way to get customer satisfaction up and generate massive 5 star online reviews.

The Review Wave platform helps you automate your customer feedback process, get testimonials and ultimately 5 star online reviews.

Software Description:

Qualtrics Customer Experience (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started!

Software Description:

Hotjar is the first cloud-based tool to give you unlimited insights from your web and mobile sites. With one simple affordable plan you can generate insights on an unlimited number of websites – and make these available to an unlimited number of users.

Using Hotjar, you can now reveal true website user behaviour and experiences with one central tool - giving you the big picture of how you can improve your site's UX and conversion rates. All your data, reports and data are securely stored in the cloud and are accessible at lightning speed.

Features:

Features:

  • Third-Party Plugins/Add-Ons
  • Data Export
  • Email Integration
  • Contact Management
  • External Integrations
  • Analytics
  • Net Promoter Score
  • Dashboard
  • Data Import
  • Data Visualization
  • Notifications
  • Multi-User
  • API
  • Customer Management

Features:

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • Heatmaps

  • Feedback and Exit Polls

  • Conversion Funnel Analysis

  • Form Abandonment Analysis

  • Visitor Session Platback

  • Proactive Chat

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Qualtrics Customer Experience is primarily used by market researchers, customer service leaders and CX executives.

  • Does this service offer guides, tutorials and or customer support?
  • Yes we offer 24/7 customer support over the phone as well as chat and email support during business hours.

    We also have a entire support site to offer detailed guides to our features.

  • What platforms does this service support?
  • Qualtrics Customer Experience is primarily used to monitor, respond, and improve the customer journey and incorporate feedback and recommendations into business decisions.

  • Does this service offer an API?
  • Yes

  • What are some applications this service is commonly used in tandem with?
    • Salesforce
    • Marketo
    • Tableau
    • Adobe Analytics
    • Slack

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
113k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
38k
Followers:
35.1k

Publisher:

Founded:
2014
Based in:
Sliema
Employees:
11-50
Likes:
67.6k
Followers:
20

Other:

Who uses Review WAVE
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Web App
  • Windows
  • Windows
Regional Restrictions:
No restrictions.

Other:

Who uses Qualtrics Customer Experience
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Spanish, Italian, French, Portuguese, English, Irish, Japanese, German
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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