REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform.
REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto Triggers, Visitor Analytics, Queuing, fully customizable chat banner and more to personalize every customer interaction across multiple channels.
About Boldchat
BoldChat is provider of live chat services that can be used by businesses of all sizes
It offers online and offline message systems, the ability to force webpages, auto-invite, hotkey canned messages; features like user-defined folders, user-defined statuses, auto-thread emails and many more.
The BoldChat live chat client is characterized by its clean and professional look, which is customizable to match the aesthetics of user's website.
About Jitbit Helpdesk
Jitbit Helpdesk is the only helpdesk software that is offered both as a cloud-hosted (SaaS) app and on-premise app installed on your server. Fully GDPR/HIPAA compliant, includes live chat, file attachments, knowledge base, asset managemet - everything you'd expect form a ticketing system, but for a lower price.
Features
Analytics
API
Batch Permissions & Access
Chat
Contact Management
Contact Sharing
CRM Integration
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Real-time Alerts
Workflow Management
Self-service Portal
Ticket Management
Instant Chat Integration
Social Media Integration
Call Integration
Knowledge Base
Support Forum
Features
Analytics
API
Batch Permissions & Access
Chat
Contact Management
Contact Sharing
CRM Integration
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Real-time Alerts
Workflow Management
Self-service Portal
Ticket Management
Instant Chat Integration
Social Media Integration
Call Integration
Knowledge Base
Support Forum
Features
Analytics
API
Batch Permissions & Access
Chat
Contact Management
Contact Sharing
CRM Integration
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Real-time Alerts
Workflow Management
Self-service Portal
Ticket Management
Instant Chat Integration
Social Media Integration
Call Integration
Knowledge Base
Support Forum
Summary
Facebook Chat Integration
Voice Call
Video Chat
Viber Messaging
Screen Sharing
Visitor/IP Banning
Email Forwarding
ProActive Chat
Chat Monitoring
Visitor Analytics
Summary
Proactive Live Chat: Proactive chat is the ability to target a website visitor and then, using visual cues and coordinated sound effects, to deliberately invite that visitor to engage in a live chat interaction.
Website Visitor Tracking: By placing a small snippet of code on their website pages, users can see instantly and in real time, who's on the site.
Proactive Invitations: The data collected from the visitor tracking feature is utilized in the creation of invitation rules. Different rules can be created to target specific types of buyers, specific areas of the website, and specific locations in the sales funnel.
Routing: Administrators set up departments, folders, and permission groups in order to route incoming work to a desired destination.
Reporting Engine: BoldChat products include tools that facilitate the rapid transformation of all data into actionable information.
Summary
No key features associated with this application.
Pricing
Starting from: $12.00/month
Credit card required: N/A
Discounts available for 1 and 2 year subscriptions
Standard
$15.00
1 user(s) / month
Included in plan:
ProActive Chat
Chat Monitoring
Online Visitor Tracking
Canned Response
Advanced
$25.00
1 user(s) / month
Included in plan:
Live Video Chat
Live Voice Call
Queuing
Advanced Reporting
Chat Banner Customization
Pricing
Credit card required: N/A
Pro: $599 agent/year.
Premier: Pricing on request.
Enterprise: Pricing on request.
FAQs
Does this service offer guides, tutorials and or customer support?
Yes
Does this service offer multi-user capability (e.g. teams)?
Yes
Does this service offer an API?
Yes
Does this service integrate with any other apps?
Yes
FAQs
Does this service offer guides, tutorials and or customer support?
They offer Free Premium 24/7 Support.
What is this service generally used for?
It is generally used as a live communication software.
What platforms does this service support?
The application is easily installed and accessible via PC software, the online interface, or through their iPhone app.
Does this service integrate with any other apps?
It integrates with: Salesforce, Active Assist, Geofluent, Google Analytics, etc,
Does this service offer an API?
BoldChat’s Integration API allows connection with a wide variety of external applications (such as CRM/Ticketing, etc.)
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