Retently is a Customer Success Platform for subscription businesses. It helps increase revenue and customer retention by gathering, processing and enriching various business data and providing enhanced tools for improving customer communications and reducing customer churn.
About Survicate
Survicate is a powerful survey, NPS and feedback management software that helps you capture more customer feedback and deliver a better customer experience. Survicate offers:
website, web app and in-product (in-app) surveys
email and link surveys
mobile app surveys for Android and iOS.
Survicate also offers two standalone products:
Feedback Hub for managing customer feedback from multiple sources in one place
Feedback Button for collecting quick website feedback with an always-visible website button
Survicate has native integrations with the tools you love and use such as Intercom, HubSpot, Slack, Google Sheets, Google Analytics, Mailchimp, Marketo, and more, allowing you to send survey responses where you need them most and push data from your favorite tools.
On its free plan, Survicate offers 100 survey responses per month, unlimited users, unlimited surveys, unlimited number of questions, unlimited question types (including NPS, CSAT, CES), all survey channels (web, email, mobile), and countless native integrations. That's "asking" made easy!
Using the suite of all-channel feedback solutions offered by Survicate, customers can increase referrals, improve acquisition rates, reduce churn, build better products, turn detractors into promoters and customers into repeat customers. Get more customer feedback, make smarter decisions.
About SurveyLegend
SurveyLegend is the next generation of online surveys — engaging, platform-independent and beautiful. We empower companies - large & small - and individuals, to create mobile-friendly, gorgeous surveys; most importantly with ease and a smile on their faces!
Now you can create great-looking surveys on your computer or tablet wherever you are, customize the look of your survey however you like, and display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag and drop, and you don't need to be a market research expert to use our tool.
It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student and employee engagement.
Today, SurveyLegend has users all over the world, from amazing organizations like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, Air Liquide, Roche, MANGO, to awesome start-up companies and individuals.
SurveyLegend's advanced users can take advantage of unlimited features, company branding, white-label questionnaires, skip logic, branching, media-rich questions and much more. You’re just a sign up away from getting your first question answered and start making insightful decisions.
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Features
Analytics
API
Batch Permissions & Access
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Marketing Automation
Multi-User
Notifications
Scheduling
Template Designer
Net Promoter Score
Summary
No key features associated with this application.
Summary
Multi-channel surveys: website surveys, email surveys, mobile app surveys
Unlimited users on each plan to encourage collaboration and team engagement
Unlimited surveys and questions in a survey so you get as much feedback as possible
Engage the right people, at the right time with contextual surveys and a wealth of targeting options
Set up surveys effortlessly with an intuitive survey creator - no coding.
Apply conditional logic (branching) to always ask spot-on questions
Create brand-friendly surveys that feel like part of your website or product
Pull data from the tools you love and push survey responses where you need them most with 15+ native integrations.
Monitor customer feedback with easy-to-use dashboards and reports
Choose from 15 questions types and 125 survey templates including NPS, CSAT, CES
Summary
No key features associated with this application.
Pricing
Free plan
Free
Included in plan:
Unlimited users
Unlimited surveys
Unlimite questions in a survey
HubSpot, Intercom, and 12+ more native integrations
125+ professional survey templates
100 survey responses every month
Essential
$49.00
per month if paid annually
Included in plan:
1000 survey responses every month
Export survey results to CSV, XLS
Data retention: 6 months
Professional
$99.00
per month if paid annually
Included in plan:
5000 survey responses every month
Data retention: 2 years
Automated recurring surveys
Data export API
Survicate branding removed
Slack integration
Ultimate
$249.00
per month if paid annually
Included in plan:
25 000 survey responses every month
Premium integrations: Salesforce, Marketo, Pardot
Custom domain
Webhooks
SAML authentication
Pricing
Pro yearly (save 25 %)
$170.00
1 user(s) / year
Included in plan:
Real-Time Analytics
Share Real-Time Results
Filter Data
Top-notch Security & Encryption
Collect Responses on Any Device
URL Redirection
Export 1000 Responses/mo.
Create on Tablets & Computers
UNLIMITED Responses
30 Pictures
20 Surveys
Watermarked
"Thank You" Page
Legendary yearly (save 25%)
$780.00
1 user(s) / year
Included in plan:
URL Redirection
Enable Data Export
Upload Custom Backgrounds
Real-Time Analytics
UNLIMITED Responses
Export UNLIMITED Responses
Priority Email Support
Share Real-Time Results
UNLIMITED Surveys
Upload Logos & Add External Links
Phone Support
"Thank You" Page
Collect Responses on Any Device
UNLIMITED Pictures
White Label
Top-Notch Security & Encryption
Create on Tablets & Computers
Filter Data
Legendary monthly
$89.00
1 user(s) / month
Included in plan:
Upload Custom Backgrounds
UNLIMITED Pictures
Create on Tablets & Computers
UNLIMITED Surveys
Phone Support
Upload Logos & Add External Links
Collect Responses on Any Device
UNLIMITED Responses
Filter Data
Enable Data Export
Share Real-Time Results
Top-Notch Security & Encryption
Export UNLIMITED Responses
Priority Email Support
"Thank You" Page
White Label
Real-Time Analytics
URL Redirection
Business yearly (save 25 %)
$300.00
1 user(s) / year
Included in plan:
Enable Data Export
URL Redirection
Upload Custom Backgrounds
UNLIMITED Responses
Upload Logos & Add External Links
Collect Responses on Any Device
UNLIMITED Surveys
Filter Data
"Thank You" Page
Real-Time Analytics
Share Real-Time Results
Export 10,000 Responses/mo
Top-Notch Security & Encryption
UNLIMITED Pictures
Watermarked
Create on Tablets & Computers
Business monthly
$39.00
1 user(s) / month
Included in plan:
Real-Time Analytics
UNLIMITED Responses
Enable Data Export
Share Real-Time Results
Create on Tablets & Computers
UNLIMITED Pictures
Filter Data
Upload Logos & Add External Links
Collect Responses on Any Device
UNLIMITED Surveys
Top-notch Security & Encryption
"Thank You" Page
Upload Custom Backgrounds
Watermarked
Export 10,000 Responses/mo
URL Redirection
Pro monthly
$19.00
1 user(s) / month
Included in plan:
UNLIMITED Responses
30 Pictures
20 Surveys
Share Real-Time Results
Watermarked
URL Redirection
Export 1000 Responses/mo
Filter Data
"Thank You" Page
Starter
Free
Included in plan:
Real-Time Analytics
Collect Responses on Any Device
Create on Tablets & Computers
Ads & Watermarked
Top-Notch Security & Encryption
3 Surveys
UNLIMITED Responses
6 Pictures
No Data Export
FAQs
No FAQs associated with this application.
FAQs
Does this service offer guides, tutorials and or customer support?
Yes, Survicate offers blog, Knowledge Base, webinar and demo resources.
What are some applications this service is commonly used in tandem with?
Intercom, HubSpot, ActiveCampaign, Slack, Google Sheets, Google Analytics.
Who are the main user groups of this service?
Companies of all sizes that value customer feedback and want to become a customer-centric business because they see it as a growth opportunity. Companies that want to act on customer feedback and capitalize on it.
Some personas using Survicate include, but are not limited to, the following roles: Marketing, Product or CS people, particularly Insights Managers, Digital and Product Marketing specialists, Product Managers, User Researchers, UX specialists, Customer Success Specialists, and more.
What is this service generally used for?
Collecting customer feedback at every stage of the customer journey and each customer touchpoint.
Gathering feedback by running targeted website and web app surveys, sending email surveys and running surveys inside mobile apps. Business can then act on customer insights thanks to countless native integrations. Use cases include running follow-up, feedback-based marketing campaigns that drive business growth, for example driving referrals and positive reviews after identifying NPS promoters.
Does this service integrate with any other apps?
Intercom, HubSpot, Slack, Google Sheets, Google Analytics, ActiveCampaign, Segment, Mailchimp, FullStory, Klaviyo, Drip, Marketo, Salesforce, Pardot, and more.
Available for custom integrations: Zapier and webhooks.
Does this service offer an API?
Yes.
Does this service offer multi-user capability (e.g. teams)?
Yes, Survicate offers unlimited users on each plan, including the free plan, to encourage collaboration.
FAQs
What are some applications this service is commonly used in tandem with?
SurveyLegend can be used with the following solutions: email, your web-page, Salesforce, Facebook, Twitter, LinkedIn, Google+, Google Drive, Wordpress, Joomla, Drupal, Magento, Blog and plenty more amazing web solutions.
What is this service generally used for?
SurveyLegend is generally used for listening to customer demands, measure customer or employee satisfaction, manage client experience, or maintaining student and employee engagement.
Due to our "Media gallery" question type we have become the go-to service for retailers, artists and designers of all professions when it comes to collecting feedback for designs and products.
Does this service offer multi-user capability (e.g. teams)?
SurveyLegend can be used by several users at the same time, but with the same username and password. We are developing a dashboard for managing multiuser and their roles.
Does this service offer an API?
Yes we do offer an API.
What platforms does this service support?
SurveyLegend is a modern web-app and supports all devices that have a modern browser installed on them. No need to install an app just visit the SurveyLegend site using your browser, register or login to your already existing account and enjoy our amazing survey tool.
Does this service integrate with any other apps?
SurveyLegend has a great integration to Google Drive. We also allow data export as Excel or CSV that can be used to export the raw data to any other solution on the web, making integration of data super easy and fast.
We also offer several APIs that enable deeper integrations between SurveyLegend and other software you may use. Software like Salesforce, MailChimp, Zapier, Google and many more.
Who are the main user groups of this service?
SurveyLegend empowers companies - large & small - and individuals, to create mobile-friendly, gorgeous surveys.
Today, SurveyLegend has users all over the world, from amazing organizations like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, Air Liquide, Roche, MANGO, to awesome start-up companies and individuals.
Does this service offer guides, tutorials and or customer support?
We offer the following support: email, live chat, telephone, forum, user guide and tutorials.
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