Retently is a Customer Success Platform for subscription businesses. It helps increase revenue and customer retention by gathering, processing and enriching various business data and providing enhanced tools for improving customer communications and reducing customer churn.
About Service Creatio
Service Creatio is a cloud application with out-of-the-box processes for full-cycle service management. The best choice for medium and large companies looking to deliver high-level service across multiple communication channels. A rich set of out-of-the-box processes allows managing customer requests and automating service operations by following pre-defined processes for customer care excellence.
Сustomer center
The best fit for companies that are looking to manage omni-channel communications.
Service enterprise
The best choice for medium and large companies looking to deliver high-level service across multiple communication channels
Features:
Product Features
360° customer view
Case management
Problem management
Service catalogue management
Knowledge management
Service level agreement
Feedback management
Omni-channel communications
Field service
Customer portal
ITIL processe
About Insight Stash
Fast, Simple Visitor Feedback Forms for your site. Gather insights from your visitors about your site, service, product fast. Improve your business based on feedback. repeat.
Insight Stash offers fast and simple visitor feedback and surveys for your site. Design, launch, collect insights, improve your site or product experience and bring more conversions as a result.
Insight Stash is best used in a number of ways including:
Visitor feedback
Gathering ideas for product or service
Improving conversions
Analyzing visitor pain points on the site
Getting testimonials from customers
and more.
We offer an abundance of features for each of your surveys:
Fully customizable fields, look (including custom CSS designed by you) and firing rules
Serving of survey assets through fast CDN
Advanced firing rules
Addons support, currently - Rest API, Sentiment analysis, Target and Custom CSS
Analytics and exporting capabilities
and more
Register for a free 30-day trial, no credit card required, and start understanding your visitors better today!
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Features
Analytics
API
Batch Permissions & Access
Chat
Contact Management
Contact Sharing
CRM Integration
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Real-time Alerts
Workflow Management
Self-service Portal
Ticket Management
Instant Chat Integration
Social Media Integration
Call Integration
Knowledge Base
Support Forum
Features
API
Data Export
Data Import
External Integrations
Multi-User
Notifications
Summary
No key features associated with this application.
Summary
No key features associated with this application.
Summary
No key features associated with this application.
Pricing
service enterprise
$50.00
1 user(s) / month
Included in plan:
Unified customer database
Service catalogue
Business process management
Contact center
Service level management
Configuration management
Case management
Request management
Problem management
Knowledge management
Change management
Release management
Synchronization and integration
System designer
Omni-channel communications
customer center
$35.00
1 user(s) / month
Included in plan:
Unified customer database
Omnichannel communications
Service catalogue
Business process management
Contact center
Case management
Knowledge management
Synchronization and integration
System designer
Pricing
Starter
$10.00
1 user(s) / month
Included in plan:
10,000 Hits per month
One active survey
One user
Multi step surveys
Custom feedback buttons
First month free
Regular
$35.00
1 user(s) / month
Included in plan:
50,000 Hits per month
5 Active surveys
3 Users
Multi step surveys
Custom feedback buttons
Advanced survey rules
Addons
Email support
First month free
Plus
$50.00
1 user(s) / month
Included in plan:
100,000 Hits per month
10 Active surveys
5 Users
Multi step surveys
Custom feedback buttons
Advanced survey rules
Addons
Priority email support
First month free
FAQs
No FAQs associated with this application.
FAQs
What is this service generally used for?
Leverage built-in processes
Service Creatio offers out-of-the-box processes based on industry best practices. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence.
Manage omnichannel communications
Personalize communications with your clients using service Creatio.
Manage all client requests in a single view no matter what channel they came from: phone, email, chat, social network or customer portal.
Engaging interface that users love
Work is a pleasure with Service Creatio clean and easy to use interface. The system provides effortless access to features and information regardless what device that is being used: phone, tablet or laptop. Thanks to the contextual display of information, you’ll see only the data needed for the current task, concentrating your attention on what’s important.
Does this service offer multi-user capability (e.g. teams)?
Software offers multi-user capability.
What are some applications this service is commonly used in tandem with?
Twitter,
Facebook,
Google Contacts and Calendars,
LDAP,
IMAP,
MS Exchange,
Google Maps,
OpenStreetMap,
MailChimp / Mandrill
Does this service offer guides, tutorials and or customer support?
Support:
Phone support
Knowledge base
Customer success management
Academy
Community
ITIL/ITSM
Does this service offer an API?
Creatio provides open configuration and extensive API to allow any customizations and integrations required for your business.
Who are the main user groups of this service?
Enterprises
Mid-size companies
Startups
Small companies
What platforms does this service support?
Platforms: Android, iOS, Mac, Windows, Web-based.
FAQs
No FAQs associated with this application.
Vendor Information
Founded:
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Based in:
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Employees:
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Likes:
Followers:
Vendor Information
Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
Vendor Information
Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
Other
Who uses Retently NPS
Freelance
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Regional Restrictions:
No restrictions.
Other
Who uses Service Creatio
Personal
Freelance
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Mobile Platforms:
iOS
Android
Languages:
Arabic, Hebrew, Polish, Turkish, Russian, Spanish, Italian, Portuguese, French, German
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