Compare Retently NPS vs SurveyLegend vs CloudCherry

Retently NPS 7 ratings Feedback Management	SurveyLegend 647 ratings Survey & Polling	CloudCherry 0 ratings Customer Experience
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Crozscore 86% what is this? User Happiness: 100% Press Buzz: 38% User Trend: interest falling	Crozscore 88% what is this? User Happiness: 86% Press Buzz: 38% User Trend: interest rising	Crozscore 75% what is this? Press Buzz: 35% User Trend: interest falling
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About Retently NPS Retently is a Customer Success Platform for subscription businesses. It helps increase revenue and customer retention by gathering, processing and enriching various business data and providing enhanced tools for improving customer communications and reducing customer churn.	About SurveyLegend SurveyLegend is the next generation of online surveys — engaging, platform-independent and beautiful. We empower companies - large & small - and individuals, to create mobile-friendly, gorgeous surveys; most importantly with ease and a smile on their faces! Now you can create great-looking surveys on your computer or tablet wherever you are, customize the look of your survey however you like, and display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag and drop, and you don't need to be a market research expert to use our tool. It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student and employee engagement. Today, SurveyLegend has users all over the world, from amazing organizations like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, Air Liquide, Roche, MANGO, to awesome start-up companies and individuals. SurveyLegend's advanced users can take advantage of unlimited features, company branding, white-label questionnaires, skip logic, branching, media-rich questions and much more. You’re just a sign up away from getting your first question answered and start making insightful decisions.	About CloudCherry CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty. Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to: Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels. Map & understand the Customer Journey. Track & measure metrics like the Net Promoter Score®, Customer Effort Score, C-SAT, Customer Delight Score & more. Discover real-time insights on what customers love, and more importantly, what they want you to fix on a one-view dashboard. Close the loop on customer issues with real-time notifications. Integrate with existing systems like CRM, Contact Centres, Ticketing software & more. *Make Customer Experience Management an integral part business process.
Features Analytics API Calendar Management Contact Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Call Tracking Softphone Review Monitoring Net Promoter Score	Features Analytics API Batch Permissions & Access Calendar Management Contact Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Marketing Automation Multi-User Notifications Scheduling Template Designer Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Click-to-Dial Net Promoter Score
Summary No key features associated with this application.	Summary No key features associated with this application.	Summary No key features associated with this application.
	Pricing Pro yearly (save 25 %) $170.00 1 user(s) / year Included in plan: Real-Time Analytics Share Real-Time Results Filter Data Top-notch Security & Encryption Collect Responses on Any Device URL Redirection Export 1000 Responses/mo. Create on Tablets & Computers UNLIMITED Responses 30 Pictures 20 Surveys Watermarked "Thank You" Page Legendary yearly (save 25%) $780.00 1 user(s) / year Included in plan: URL Redirection Enable Data Export Upload Custom Backgrounds Real-Time Analytics UNLIMITED Responses Export UNLIMITED Responses Priority Email Support Share Real-Time Results UNLIMITED Surveys Upload Logos & Add External Links Phone Support "Thank You" Page Collect Responses on Any Device UNLIMITED Pictures White Label Top-Notch Security & Encryption Create on Tablets & Computers Filter Data Legendary monthly $89.00 1 user(s) / month Included in plan: Upload Custom Backgrounds UNLIMITED Pictures Create on Tablets & Computers UNLIMITED Surveys Phone Support Upload Logos & Add External Links Collect Responses on Any Device UNLIMITED Responses Filter Data Enable Data Export Share Real-Time Results Top-Notch Security & Encryption Export UNLIMITED Responses Priority Email Support "Thank You" Page White Label Real-Time Analytics URL Redirection Business yearly (save 25 %) $300.00 1 user(s) / year Included in plan: Enable Data Export URL Redirection Upload Custom Backgrounds UNLIMITED Responses Upload Logos & Add External Links Collect Responses on Any Device UNLIMITED Surveys Filter Data "Thank You" Page Real-Time Analytics Share Real-Time Results Export 10,000 Responses/mo Top-Notch Security & Encryption UNLIMITED Pictures Watermarked Create on Tablets & Computers Business monthly $39.00 1 user(s) / month Included in plan: Real-Time Analytics UNLIMITED Responses Enable Data Export Share Real-Time Results Create on Tablets & Computers UNLIMITED Pictures Filter Data Upload Logos & Add External Links Collect Responses on Any Device UNLIMITED Surveys Top-notch Security & Encryption "Thank You" Page Upload Custom Backgrounds Watermarked Export 10,000 Responses/mo URL Redirection Pro monthly $19.00 1 user(s) / month Included in plan: UNLIMITED Responses 30 Pictures 20 Surveys Share Real-Time Results Watermarked URL Redirection Export 1000 Responses/mo Filter Data "Thank You" Page Starter Free Included in plan: Real-Time Analytics Collect Responses on Any Device Create on Tablets & Computers Ads & Watermarked Top-Notch Security & Encryption 3 Surveys UNLIMITED Responses 6 Pictures No Data Export	Pricing Basic $300.00 unlimited user(s) / month Included in plan: Unlimited Users Customer Success Support Customized Questionnaire
FAQs No FAQs associated with this application.	FAQs What are some applications this service is commonly used in tandem with? SurveyLegend can be used with the following solutions: email, your web-page, Salesforce, Facebook, Twitter, LinkedIn, Google+, Google Drive, Wordpress, Joomla, Drupal, Magento, Blog and plenty more amazing web solutions. What is this service generally used for? SurveyLegend is generally used for listening to customer demands, measure customer or employee satisfaction, manage client experience, or maintaining student and employee engagement. Due to our "Media gallery" question type we have become the go-to service for retailers, artists and designers of all professions when it comes to collecting feedback for designs and products. Does this service offer multi-user capability (e.g. teams)? SurveyLegend can be used by several users at the same time, but with the same username and password. We are developing a dashboard for managing multiuser and their roles. Does this service offer an API? Yes we do offer an API. What platforms does this service support? SurveyLegend is a modern web-app and supports all devices that have a modern browser installed on them. No need to install an app just visit the SurveyLegend site using your browser, register or login to your already existing account and enjoy our amazing survey tool. Does this service integrate with any other apps? SurveyLegend has a great integration to Google Drive. We also allow data export as Excel or CSV that can be used to export the raw data to any other solution on the web, making integration of data super easy and fast. We also offer several APIs that enable deeper integrations between SurveyLegend and other software you may use. Software like Salesforce, MailChimp, Zapier, Google and many more. Who are the main user groups of this service? SurveyLegend empowers companies - large & small - and individuals, to create mobile-friendly, gorgeous surveys. Today, SurveyLegend has users all over the world, from amazing organizations like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, Air Liquide, Roche, MANGO, to awesome start-up companies and individuals. Does this service offer guides, tutorials and or customer support? We offer the following support: email, live chat, telephone, forum, user guide and tutorials.	FAQs What platforms does this service support? It Supports Windows iOS Mac Android Does this service integrate with any other apps? With Open API feature it can integrate with any third party apps What is this service generally used for? CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty. Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to: Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels. Broadly It is used for Customer Experience Management Customer Sentiment Analysis Net Promoter Score Calculation Loop Closer Feedback Management System Customer Analytics Does this service offer multi-user capability (e.g. teams)? Yes, it has multi-user capability View and access can be designed for each level of users. Does this service offer guides, tutorials and or customer support? Yes, at CloudCherry we provide absolutely free training & on-boarding assistance to our users. Who are the main user groups of this service? This platform can be used for all consumer-facing industries Retail, Hospitality, Banking, Credit-Unions, Education, Healthcare, Restaurant What are some applications this service is commonly used in tandem with? Mailchimp Salesforce Freshdesk Microsoft Zendesk sms gupshup KooKoo Nexmo Does this service offer an API? Yes, it has an Open API
Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: Salt Lake City Employees: 51-200 Likes: Followers:
Other Who uses Retently NPS Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Regional Restrictions: No restrictions.	Other Who uses SurveyLegend Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android WinPhone Blackberry Languages: Afrikaans, Arabic, Bengali, Tibetan, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Fijian, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Maltese, Mongolian, Maori, Malay, Nepali, Dutch, Norwegian, Panjabi, Polish, Portuguese, Quechua, Romanian, Russian, Slovak, Slovenian, Samoan, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese, Xhosa Regional Restrictions: None	Other Who uses CloudCherry Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: Bengali, Tibetan, Bulgarian, Basque, English, Hindi, Romanian, Russian, Arabic, Dutch, French, German, Hebrew, Indonesian, Italian, Latin, Malayalam, Malay, Turkish, Thai, Telugu, Spanish, Tamil Regional Restrictions: No restrictions.