Retently is a Customer Success Platform for subscription businesses. It helps increase revenue and customer retention by gathering, processing and enriching various business data and providing enhanced tools for improving customer communications and reducing customer churn.
About Survicate
Survicate is a powerful survey, NPS and feedback management software that helps you capture more customer feedback and deliver a better customer experience. Survicate offers:
website, web app and in-product (in-app) surveys
email and link surveys
mobile app surveys for Android and iOS.
Survicate also offers two standalone products:
Feedback Hub for managing customer feedback from multiple sources in one place
Feedback Button for collecting quick website feedback with an always-visible website button
Survicate has native integrations with the tools you love and use such as Intercom, HubSpot, Slack, Google Sheets, Google Analytics, Mailchimp, Marketo, and more, allowing you to send survey responses where you need them most and push data from your favorite tools.
On its free plan, Survicate offers 100 survey responses per month, unlimited users, unlimited surveys, unlimited number of questions, unlimited question types (including NPS, CSAT, CES), all survey channels (web, email, mobile), and countless native integrations. That's "asking" made easy!
Using the suite of all-channel feedback solutions offered by Survicate, customers can increase referrals, improve acquisition rates, reduce churn, build better products, turn detractors into promoters and customers into repeat customers. Get more customer feedback, make smarter decisions.
About CheckMarket
Over 10,000 users in more than 150 countries use our enterprise survey tool to conduct beautiful surveys and act on the results. Since 2002 our clients appreciate our free 24/7 support and advanced enterprise features such as multilingual surveys, notifications, automations, security roles, use of own domain, unlimited users, etc.
Our online survey tool provides everything you need to quickly and securely create, distribute and analyze online surveys. We take care of the technical aspect such as hosting, backups, security and capacity, so you can focus on the results and the actions that flow from them.
Turn your questions into business decisions.
You can build a survey from scratch or use one of the survey templates created by our research experts. You can also leave it to us, because our professional services team focuses on what works: best practices, the methodologies, technologies, and processes that lead to actionable insights. We offer a wide range of services; everything from scripting, panels and design, to custom reporting and paper survey projects.
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Features
Analytics
API
Batch Permissions & Access
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Marketing Automation
Multi-User
Notifications
Scheduling
Template Designer
Net Promoter Score
Summary
No key features associated with this application.
Summary
Multi-channel surveys: website surveys, email surveys, mobile app surveys
Unlimited users on each plan to encourage collaboration and team engagement
Unlimited surveys and questions in a survey so you get as much feedback as possible
Engage the right people, at the right time with contextual surveys and a wealth of targeting options
Set up surveys effortlessly with an intuitive survey creator - no coding.
Apply conditional logic (branching) to always ask spot-on questions
Create brand-friendly surveys that feel like part of your website or product
Pull data from the tools you love and push survey responses where you need them most with 15+ native integrations.
Monitor customer feedback with easy-to-use dashboards and reports
Choose from 15 questions types and 125 survey templates including NPS, CSAT, CES
HubSpot, Intercom, and 12+ more native integrations
125+ professional survey templates
100 survey responses every month
Essential
$49.00
per month if paid annually
Included in plan:
1000 survey responses every month
Export survey results to CSV, XLS
Data retention: 6 months
Professional
$99.00
per month if paid annually
Included in plan:
5000 survey responses every month
Data retention: 2 years
Automated recurring surveys
Data export API
Survicate branding removed
Slack integration
Ultimate
$249.00
per month if paid annually
Included in plan:
25 000 survey responses every month
Premium integrations: Salesforce, Marketo, Pardot
Custom domain
Webhooks
SAML authentication
Pricing
Per survey
$49.00
no subscription
Included in plan:
Unlimited questions
Unlimited support
Unlimited users
1,000 emails
250 responses
All tool features
Starter
$995.00
unlimited user(s) / year
Included in plan:
Unlimited surveys
Unlimited support
25,000 emails
5,000 responses
Use own domain
All tool features
Pro
$1,995.00
unlimited user(s) / year
Premium
$4,995.00
unlimited user(s) / year
Enterprise
$9,995.00
unlimited user(s) / year
FAQs
No FAQs associated with this application.
FAQs
Does this service offer guides, tutorials and or customer support?
Yes, Survicate offers blog, Knowledge Base, webinar and demo resources.
What are some applications this service is commonly used in tandem with?
Intercom, HubSpot, ActiveCampaign, Slack, Google Sheets, Google Analytics.
Who are the main user groups of this service?
Companies of all sizes that value customer feedback and want to become a customer-centric business because they see it as a growth opportunity. Companies that want to act on customer feedback and capitalize on it.
Some personas using Survicate include, but are not limited to, the following roles: Marketing, Product or CS people, particularly Insights Managers, Digital and Product Marketing specialists, Product Managers, User Researchers, UX specialists, Customer Success Specialists, and more.
What is this service generally used for?
Collecting customer feedback at every stage of the customer journey and each customer touchpoint.
Gathering feedback by running targeted website and web app surveys, sending email surveys and running surveys inside mobile apps. Business can then act on customer insights thanks to countless native integrations. Use cases include running follow-up, feedback-based marketing campaigns that drive business growth, for example driving referrals and positive reviews after identifying NPS promoters.
Does this service integrate with any other apps?
Intercom, HubSpot, Slack, Google Sheets, Google Analytics, ActiveCampaign, Segment, Mailchimp, FullStory, Klaviyo, Drip, Marketo, Salesforce, Pardot, and more.
Available for custom integrations: Zapier and webhooks.
Does this service offer an API?
Yes.
Does this service offer multi-user capability (e.g. teams)?
Yes, Survicate offers unlimited users on each plan, including the free plan, to encourage collaboration.
FAQs
Does this service offer guides, tutorials and or customer support?
We've got an extensive help center on our website and we offer free support via email or phone in English, Dutch and French.
Does this service integrate with any other apps?
Our survey tool integrates with Salesforce, Zendesk, Slack, Zapier and most social media (Facebook, Twitter, LinkedIn, WhatsApp).
What is this service generally used for?
Customers use our survey tool for various types of research. Here are some examples: Net Promoter Score, customer satisfaction, employee engagement, 360° feedback, website evaluation, ...
Does this service offer multi-user capability (e.g. teams)?
Yes, this feature is included in all pricing plans.
Does this service offer an API?
Yes, we have an API that allows for tight integration with your internal systems, so that you can automate your research.
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