Compare Retently NPS vs CheckMarket vs CloudCherry

Retently NPS 7 ratings Feedback Management	CheckMarket 16 ratings Survey & Polling	CloudCherry 0 ratings Customer Experience
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Crozscore 86% what is this? User Happiness: 100% Press Buzz: 38% User Trend: interest rising	Crozscore 84% what is this? User Happiness: 80% Press Buzz: 42% User Trend: interest rising	Crozscore 75% what is this? Press Buzz: 35% User Trend: interest falling
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About Retently NPS Retently is a Customer Success Platform for subscription businesses. It helps increase revenue and customer retention by gathering, processing and enriching various business data and providing enhanced tools for improving customer communications and reducing customer churn.	About CheckMarket Over 10,000 users in more than 150 countries use our enterprise survey tool to conduct beautiful surveys and act on the results. Since 2002 our clients appreciate our free 24/7 support and advanced enterprise features such as multilingual surveys, notifications, automations, security roles, use of own domain, unlimited users, etc. Our online survey tool provides everything you need to quickly and securely create, distribute and analyze online surveys. We take care of the technical aspect such as hosting, backups, security and capacity, so you can focus on the results and the actions that flow from them. Turn your questions into business decisions. You can build a survey from scratch or use one of the survey templates created by our research experts. You can also leave it to us, because our professional services team focuses on what works: best practices, the methodologies, technologies, and processes that lead to actionable insights. We offer a wide range of services; everything from scripting, panels and design, to custom reporting and paper survey projects.	About CloudCherry CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty. Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to: Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels. Map & understand the Customer Journey. Track & measure metrics like the Net Promoter Score®, Customer Effort Score, C-SAT, Customer Delight Score & more. Discover real-time insights on what customers love, and more importantly, what they want you to fix on a one-view dashboard. Close the loop on customer issues with real-time notifications. Integrate with existing systems like CRM, Contact Centres, Ticketing software & more. *Make Customer Experience Management an integral part business process.
Features Analytics API Calendar Management Contact Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Call Tracking Softphone Review Monitoring Net Promoter Score	Features Analytics API Batch Permissions & Access Calendar Management Contact Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Marketing Automation Multi-User Notifications Scheduling Template Designer Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Click-to-Dial Net Promoter Score
Summary No key features associated with this application.	Summary Unlimited users & user rights Use of own domain Free unlimited support 365 days a year Automatic notifications Free survey templates (including Net Promoter Score & Customer Effort Score) Wide range of professional services Exports for SPSS, Excel, Powerpoint & Word Advanced security features	Summary No key features associated with this application.
	Pricing Per survey $49.00 no subscription Included in plan: Unlimited questions Unlimited support Unlimited users 1,000 emails 250 responses All tool features Starter $995.00 unlimited user(s) / year Included in plan: Unlimited surveys Unlimited support 25,000 emails 5,000 responses Use own domain All tool features Pro $1,995.00 unlimited user(s) / year Premium $4,995.00 unlimited user(s) / year Enterprise $9,995.00 unlimited user(s) / year	Pricing Basic $300.00 unlimited user(s) / month Included in plan: Unlimited Users Customer Success Support Customized Questionnaire
FAQs No FAQs associated with this application.	FAQs Does this service offer guides, tutorials and or customer support? We've got an extensive help center on our website and we offer free support via email or phone in English, Dutch and French. Does this service integrate with any other apps? Our survey tool integrates with Salesforce, Zendesk, Slack, Zapier and most social media (Facebook, Twitter, LinkedIn, WhatsApp). What is this service generally used for? Customers use our survey tool for various types of research. Here are some examples: Net Promoter Score, customer satisfaction, employee engagement, 360° feedback, website evaluation, ... Does this service offer multi-user capability (e.g. teams)? Yes, this feature is included in all pricing plans. Does this service offer an API? Yes, we have an API that allows for tight integration with your internal systems, so that you can automate your research.	FAQs What platforms does this service support? It Supports Windows iOS Mac Android Does this service integrate with any other apps? With Open API feature it can integrate with any third party apps What is this service generally used for? CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty. Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to: Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels. Broadly It is used for Customer Experience Management Customer Sentiment Analysis Net Promoter Score Calculation Loop Closer Feedback Management System Customer Analytics Does this service offer multi-user capability (e.g. teams)? Yes, it has multi-user capability View and access can be designed for each level of users. Does this service offer guides, tutorials and or customer support? Yes, at CloudCherry we provide absolutely free training & on-boarding assistance to our users. Who are the main user groups of this service? This platform can be used for all consumer-facing industries Retail, Hospitality, Banking, Credit-Unions, Education, Healthcare, Restaurant What are some applications this service is commonly used in tandem with? Mailchimp Salesforce Freshdesk Microsoft Zendesk sms gupshup KooKoo Nexmo Does this service offer an API? Yes, it has an Open API
Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: Turnhout Employees: 11-50 Likes: Followers:	Vendor Information Founded: - Based in: Salt Lake City Employees: 51-200 Likes: Followers:
Other Who uses Retently NPS Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Regional Restrictions: No restrictions.	Other Who uses CheckMarket Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Languages: English, French, Dutch Regional Restrictions: No restrictions.	Other Who uses CloudCherry Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: Bengali, Tibetan, Bulgarian, Basque, English, Hindi, Romanian, Russian, Arabic, Dutch, French, German, Hebrew, Indonesian, Italian, Latin, Malayalam, Malay, Turkish, Thai, Telugu, Spanish, Tamil Regional Restrictions: No restrictions.