Retently is a Customer Success Platform for subscription businesses. It helps increase revenue and customer retention by gathering, processing and enriching various business data and providing enhanced tools for improving customer communications and reducing customer churn.
About CheckMarket
Over 10,000 users in more than 150 countries use our enterprise survey tool to conduct beautiful surveys and act on the results. Since 2002 our clients appreciate our free 24/7 support and advanced enterprise features such as multilingual surveys, notifications, automations, security roles, use of own domain, unlimited users, etc.
Our online survey tool provides everything you need to quickly and securely create, distribute and analyze online surveys. We take care of the technical aspect such as hosting, backups, security and capacity, so you can focus on the results and the actions that flow from them.
Turn your questions into business decisions.
You can build a survey from scratch or use one of the survey templates created by our research experts. You can also leave it to us, because our professional services team focuses on what works: best practices, the methodologies, technologies, and processes that lead to actionable insights. We offer a wide range of services; everything from scripting, panels and design, to custom reporting and paper survey projects.
About Service Creatio
Service Creatio is a cloud application with out-of-the-box processes for full-cycle service management. The best choice for medium and large companies looking to deliver high-level service across multiple communication channels. A rich set of out-of-the-box processes allows managing customer requests and automating service operations by following pre-defined processes for customer care excellence.
Сustomer center
The best fit for companies that are looking to manage omni-channel communications.
Service enterprise
The best choice for medium and large companies looking to deliver high-level service across multiple communication channels
Does this service offer guides, tutorials and or customer support?
We've got an extensive help center on our website and we offer free support via email or phone in English, Dutch and French.
Does this service integrate with any other apps?
Our survey tool integrates with Salesforce, Zendesk, Slack, Zapier and most social media (Facebook, Twitter, LinkedIn, WhatsApp).
What is this service generally used for?
Customers use our survey tool for various types of research. Here are some examples: Net Promoter Score, customer satisfaction, employee engagement, 360° feedback, website evaluation, ...
Does this service offer multi-user capability (e.g. teams)?
Yes, this feature is included in all pricing plans.
Does this service offer an API?
Yes, we have an API that allows for tight integration with your internal systems, so that you can automate your research.
FAQs
What is this service generally used for?
Leverage built-in processes
Service Creatio offers out-of-the-box processes based on industry best practices. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence.
Manage omnichannel communications
Personalize communications with your clients using service Creatio.
Manage all client requests in a single view no matter what channel they came from: phone, email, chat, social network or customer portal.
Engaging interface that users love
Work is a pleasure with Service Creatio clean and easy to use interface. The system provides effortless access to features and information regardless what device that is being used: phone, tablet or laptop. Thanks to the contextual display of information, you’ll see only the data needed for the current task, concentrating your attention on what’s important.
Does this service offer multi-user capability (e.g. teams)?
Software offers multi-user capability.
What are some applications this service is commonly used in tandem with?
Twitter,
Facebook,
Google Contacts and Calendars,
LDAP,
IMAP,
MS Exchange,
Google Maps,
OpenStreetMap,
MailChimp / Mandrill
Does this service offer guides, tutorials and or customer support?
Support:
Phone support
Knowledge base
Customer success management
Academy
Community
ITIL/ITSM
Does this service offer an API?
Creatio provides open configuration and extensive API to allow any customizations and integrations required for your business.
Who are the main user groups of this service?
Enterprises
Mid-size companies
Startups
Small companies
What platforms does this service support?
Platforms: Android, iOS, Mac, Windows, Web-based.
Vendor Information
Founded:
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Based in:
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Employees:
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Likes:
Followers:
Vendor Information
Founded:
-
Based in:
Turnhout
Employees:
11-50
Likes:
Followers:
Vendor Information
Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
Other
Who uses Retently NPS
Freelance
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Regional Restrictions:
No restrictions.
Other
Who uses CheckMarket
Personal
Freelance
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Languages:
English, French, Dutch
Regional Restrictions:
No restrictions.
Other
Who uses Service Creatio
Personal
Freelance
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Mobile Platforms:
iOS
Android
Languages:
Arabic, Hebrew, Polish, Turkish, Russian, Spanish, Italian, Portuguese, French, German
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