Compare Resource Guru vs Kanbanize vs Freshdesk

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Crozscore:

83%
what is this?
100%
44%
interest rising

Crozscore:

83%
what is this?
90%
47%
interest rising

Crozscore:

85%
what is this?
79%
59%
Resource Guru screenshot view 4 more Kanbanize screenshot view 4 more Freshdesk screenshot

Software Description:

Resource Guru is the fast, simple way to schedule people, equipment, and other resources online!

Get full team visibility on one clever calendar. Lightening fast drag and drop scheduling lets you add, edit, move & delete bookings in seconds. Leave management makes it simple to manage vacation, sick days, maternity leave or any other types of time off for your resources. Our advanced clash management system prevents over-bookings and helps you stay in control. Personal dashboards are an easy way for people to quickly log in and know exactly what they should be working on for the week. Powerful reports allow you to monitor utilization rates and plan capacity, and there is no software to install or training required you and your team can get started immediately.

Plans start from only $2.50 per person/month. Sign up now for a 30-day free trial.

Software Description:

Kanbanize has changed the way project managers and team members do their tasks. The system is loaded with a number of tools and features that make project management easy, from initial phases of planning and conceptualization to realization and delivery.

Kanbanize is known for its powerful analytics module and provides multiple charts out of the box and the data is populated automatically. With the Kanbanize Cumulative flow, Cycle time, Task distribution, Block resolution time, Created vs. finished and Task hierarchy charts you can monitor and optimize your business without any operational overhead. Administrators and users in a Kanbanize account are given access to information derived by their process, enabling users to measure improvements and report on progress via a quick glance. Additionally, there are many more convenient features such as email integration, 2FA, automation rules and else. Last , but not least, there is a flexible pricing plan, which allows customers to choose depending on their needs.

Kanbanize boasts a robust API that enables users to bridge the system with other applications and tools effortlessly and create a diverse information flow that streams into your Kanban board, making project management more efficient , no matter your use case. This flexibility expands Kanbanize’s functionality by linking any number of systems that are relevant to the way you work.

Kanbanize is a perfect tool for portfolio management, especially for professionals who have tons of projects and sub-projects to work on.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Features:

  • Task Scheduling/Tracking
  • Forecasting
  • Vacation Calendar
  • Employee Database
  • Project Management
  • Multi-User
  • Scheduling
  • Calendar Management
  • Dashboard
  • External Integrations
  • API

Features:

  • Customer Management
  • Notifications
  • External Integrations
  • Data Import
  • Data Export
  • Data Visualization
  • API
  • Multi-User
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Dashboard
  • Expense Tracking
  • Forecasting
  • Project Management

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Summary:

  • Fast Drag and Drop Resource Scheduling

  • Powerful Utilzation Reports

  • Absence & Leave Management

Summary:

  • Kanban Card Links

  • If This Then That (Runtime Policies)

  • Email Integration

  • Timetracking

  • Single Sign-on 

  • Portfolio Swimlane

  • Actionable Agile™ - Flow Analytics

  • Integrations with Jira, ConnectWise, Zapier, GitHub, Dropbox, Google Drive, UserSnap, Okta, OneDrive, GitLab & more

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Grasshopper

$2.50
1 user(s) / month
Included in plan:
  • Unlimited Projects
  • Unlimited Clients
  • Personalized Dashboards
  • Advanced Clash Management
  • Custom Fields and Filters
  • Time Zone Support
  • Flexible User Permissions
  • API with Webhooks
  • Automatic Updates
  • Custom Fields and Flters
  • Vacation Tracker
  • Absence Management
  • Calendar Sync

Blackbelt

$4.16
1 user(s) / month
Included in plan:
  • All Grasshopper features plus
  • Powerful Reports
  • Report Downloads

Master

$6.65
1 user(s) / month
Included in plan:
  • All Grasshopper and Blackbelt features plus
  • Data Import
  • Phone Support

30-Day Free Trial

Free
Included in plan:
  • Basic

15 Users

$99.00
15 user(s) / month
Included in plan:
  • Basic
  • BUSINESS RULES & ANALYTICS can be added

25 Users

$149.00
25 user(s) / month
Included in plan:
  • Basic
  • BUSINESS RULES & ANALYTICS can be added

50 Users

$299.00
50 user(s) / month
Included in plan:
  • Basic
  • BUSINESS RULES & ANALYTICS can be added

100 Users

$449.00
100 user(s) / month
Included in plan:
  • Basic
  • BUSINESS RULES & ANALYTICS can be added

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes, we offer email-based customer support to all customers, and also have a Help Center that provides training and answers to common questions.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, all Resource Guru accounts can (and usually do) contain multiple users.

  • Who are the main user groups of this service?
  • Resource Managers, Project Managers, Producers, Directors, Executives, and anyone else who needs to schedule resources for projects.

  • Does this service offer an API?
  • Yes, all Resource Guru customers have access to a REST API and Webhooks.

  • Does this service integrate with any other apps?
  • Yes, Resource Guru has an integration with Podio and also integrates with Zapier, allowing you to connect to hundreds of popular apps.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Kanbanize offers a multi-user capability. All team members and project stakeholders are able to reach valuable information. Working on multiple parallel projects might be a challenge even for the most experienced Project Manager. Kanbanize gives you the tools to slice big pieces of work into smaller work items with a separate life cycle, which creates transparency and helps you to identify bottlenecks.

  • Does this service offer guides, tutorials and or customer support?
  • You can find insightful tutorials on our website as well as on our YouTube channel. Enjoy.

  • Who are the main user groups of this service?
  • Large Enterprises, Mid Size Business, Marketing, Small Business, Software Development and more

  • Does this service offer an API?
  • Every Kanbanize user has a personal API key that is used to authenticate the user when accessing the API. Each API request (except those for the “login” function) must contain a valid http header called “apikey”. The header’s value should be a valid API key. You can obtain it from the output of the “login” function or via the web version (click on your username in the upper right corner and select API).

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

Publisher:

Founded:
-
Based in:
London
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
1.51k
Followers:
1.48k

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Other:

Who uses Resource Guru
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Kanbanize
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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