Compare Resource Guru vs InLoox now! vs Freshdesk

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Crozscore:

82%
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100%
44%
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Crozscore:

76%
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35%
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Crozscore:

86%
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80%
58%
interest falling
Resource Guru screenshot view 4 more InLoox now! screenshot view 5 more Freshdesk screenshot

Software Description:

Resource Guru is the fast, simple way to schedule people, equipment, and other resources online!

Get full team visibility on one clever calendar. Lightening fast drag and drop scheduling lets you add, edit, move & delete bookings in seconds. Leave management makes it simple to manage vacation, sick days, maternity leave or any other types of time off for your resources. Our advanced clash management system prevents over-bookings and helps you stay in control. Personal dashboards are an easy way for people to quickly log in and know exactly what they should be working on for the week. Powerful reports allow you to monitor utilization rates and plan capacity, and there is no software to install or training required you and your team can get started immediately.

Plans start from only $2.50 per person/month. Sign up now for a 30-day free trial.

Software Description:

The InLoox project management software solution provides a very significant advantage over many other project management packages because its aim from the very beginning has been to facilitate interaction with and extend the capabilities of Microsoft Outlook and Exchange Server. The obvious benefit to the user is the leveraging of existing software investments and user skill sets.

InLoox comes in two versions: InLoox for Outlook, tailored to Office and Office 365, and InLoox Web App for online project management, which performs flawlessly on all four major browsers: Chrome, IE, Firefox and Safari. Combined, InLoox works cross device and can be used on Windows and iOS.

Key components of the product are project planning with mind maps and Gantt charts, task management in Kanban boards or list view, time tracking, document management and sharing, and budgeting. The project planning tools are visually enabled, leveraging your Microsoft Office skills. Time tracking can be done as you go, providing simple and continuous documentation of projects. With the document management tools new and existing documents can be easily interlinked, easing relevant document retrieval. The budget tools allow efficient and easy budget creation, and graphic tools make it a snap to get a bird’s eye view. InLoox Web App enables online project management, but in other respects provides the same functionality as InLoox for Outlook. The two platforms synchronize in real time providing accurate and up to date project data for project managers and teams on the go.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Features:

  • Task Scheduling/Tracking
  • Forecasting
  • Vacation Calendar
  • Employee Database
  • Project Management
  • Multi-User
  • Scheduling
  • Calendar Management
  • Dashboard
  • External Integrations
  • API

Features:

  • Batch Permissions & Access
  • Billing/Invoicing
  • CRM Integration
  • Email Integration
  • Chat
  • History/Version Control
  • Dashboard
  • Calendar Management
  • Scheduling
  • Multi-User
  • Project Management
  • Notifications
  • Data Export
  • Budgeting
  • Contact Management
  • Expense Tracking
  • Data Import
  • API
  • External Integrations
  • Data Visualization

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Summary:

  • Fast Drag and Drop Resource Scheduling

  • Powerful Utilzation Reports

  • Absence & Leave Management

Summary:

  • Project management integrated in Microsoft Outlook

  • Effective task management with global task list and Kanban board

  • Successful project planning with Gantt charts

  • Visualization with mind maps

  • Multi-project dashboards

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Grasshopper

$2.50
1 user(s) / month
Included in plan:
  • Unlimited Projects
  • Unlimited Clients
  • Personalized Dashboards
  • Advanced Clash Management
  • Custom Fields and Filters
  • Time Zone Support
  • Flexible User Permissions
  • API with Webhooks
  • Automatic Updates
  • Custom Fields and Flters
  • Vacation Tracker
  • Absence Management
  • Calendar Sync

Blackbelt

$4.16
1 user(s) / month
Included in plan:
  • All Grasshopper features plus
  • Powerful Reports
  • Report Downloads

Master

$6.65
1 user(s) / month
Included in plan:
  • All Grasshopper and Blackbelt features plus
  • Data Import
  • Phone Support

InLoox now! Professional Monthly Subscription

$29.95
1 user(s) / month
Included in plan:
  • Monthly access to InLoox now! project platform
  • InLoox Web App
  • InLoox for Outlook

InLoox now! Professional 12 Month Subscription

$24.95
1 user(s) / month
Included in plan:
  • 12 months access to InLoox now! project platform
  • InLoox Web App
  • InLoox for Outlook

InLoox now! Enterprise Monthly Subscription

$49.95
1 user(s) / month
Included in plan:
  • Monthly access to InLoox now! project platform
  • InLoox Web App and InLoox for Outlook
  • Dashboard and division features
  • advanced customization options

InLoox now! Enterprise 12 Month Subscription

$44.95
1 user(s) / month
Included in plan:
  • 12 months access to InLoox now! project platform
  • InLoox Web App and InLoox for Outlook
  • Dashboard and division features
  • advanced customization options

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes, we offer email-based customer support to all customers, and also have a Help Center that provides training and answers to common questions.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, all Resource Guru accounts can (and usually do) contain multiple users.

  • Who are the main user groups of this service?
  • Resource Managers, Project Managers, Producers, Directors, Executives, and anyone else who needs to schedule resources for projects.

  • Does this service offer an API?
  • Yes, all Resource Guru customers have access to a REST API and Webhooks.

  • Does this service integrate with any other apps?
  • Yes, Resource Guru has an integration with Podio and also integrates with Zapier, allowing you to connect to hundreds of popular apps.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

Publisher:

Founded:
-
Based in:
London
Employees:
2-10
Likes:
706
Followers:
885

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
69.8k
Followers:

Other:

Who uses Resource Guru
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses InLoox now!
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
Spanish, Italian, French, English, German
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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