Compare Resolver vs ezyCollect vs Vivantio

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Crozscore:

80%
what is this?
94%
32%
interest rising

Crozscore:

86%
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96%
34%
interest falling

Crozscore:

76%
what is this?
25%
interest falling
Resolver screenshot view 5 more ezyCollect screenshot view 2 more Vivantio screenshot view 2 more

Software Description:

Resolver is an Enterprise Security Risk Management solution helping businesses streamline their risk process by planning, preventing, responding to and recovering from incidents. Resolver offers a variety of apps that can be used in conjunction or on their own.

Apps: ERM (Enterprise Risk Management), Compliance, Internal Audit, Internal Control (incl. SOX), Risk Assessment, Command Center, Brand Protection, Security Audit, Retail Loss Prevention

Software Description:

ezyCollect automatically manages your account receivables and can help you to chase payments more proactively, saving you time and allowing you to chase more customers in your working day – which means better cash flow too!

ezyCollect is your all in one solution for debtor management. Automate manual tasks such as sending emails, SMS's and postal letters. Schedule phone calls for staff, manage disputes, track conversations and payment promises in the customer dashboard.

Escalate to lawyers and debt collectors with a click of a button.

Software Description:

From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization.

Build your ideal service management environment in just a few simple steps with Vivantio:

  • Elect a delivery method: SaaS or on-premise. We support both.
  • Choose a licensing option: Named, concurrent or a mix of both. Our flexible licensing model allows you to give technicians the right level of access without blowing your budget out of the water.
  • Pick a product: Browse the many available feature modules and deploy only those that make sense for your organization’s service needs.

Take a modular approach to building your service management vision – the right combination with Vivantio brings your ideal strategy to life.

Features:

  • CRM Integration
  • Balance Sheet
  • Billing/Invoicing
  • Customer Management
  • Scheduling
  • Dashboard
  • Data Visualization
  • API
  • Data Export
  • Data Import
  • Notifications
  • External Integrations
  • Multi-User

Features:

  • Dashboard
  • Customer Management
  • Data Visualization
  • Accounts Receivable

Features:

  • API
  • Data Export
  • Data Import
  • Contact Sharing
  • Email Integration
  • External Integrations
  • Scheduling
  • Task Scheduling/Tracking
  • Project Management
  • Notifications
  • Multi-User
  • History/Version Control
  • Gantt Charts
  • Forecasting
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Document Comparison
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Data Visualization
  • File Sharing
  • Inventory Tracking
  • Firewall
  • File Transfer
  • Anti-Virus
  • Third-Party Plugins/Add-Ons

Summary:

  • Quick and easy implementation

  • Automate responsive action reminders

  • Ability to easily reassess your risks

  • Risk dashboards and trending reports

  • Real-time reports

Summary:

  • Collect overdue invoices faster and easier with ezyCollect accounts receivables software

  • Automate overdue invoice reminders that bump your business to the top of the payment queue

  • Get synced to your accounting system and start collecting in less than 30 minutes.

  • Automate, schedule, personalise & customise all your collection activities in minutes.

  • Keep the personal touch with polite, persistent reminders and thank you messages.

  • Faster collections means more cash and less interest. Be the first to get paid!

Summary:

  • Flexible, reliable, trusted IT Service Management Software

  • Built with ITIL standards at its core.

  • Automation captures service data, tracks milestones and triggers meaningful action.

  • Webhooks and APIs integrate Vivantio with core ITSM tools.

  • Customizable self-help portals empower your customers and improve your service.

  • Report on your true service team effort to highlight success and target areas of improvement.

Xero Silver

$40.00
1 user(s) / month
Included in plan:
  • Up to 10 debtors

Xero Gold

$55.00
2 user(s) / month
Included in plan:
  • Up to 50 debtors

Xero Platinum

$79.00
3 user(s) / month
Included in plan:
  • Up to 500 debtors

Xero Enterprise

$135.00
unlimited user(s) / month
Included in plan:
  • Unlimited debtors

MYOB Silver

$40.00
1 user(s) / month
Included in plan:
  • Up to 10 debtors

MYOB Gold

$55.00
2 user(s) / month
Included in plan:
  • Up to 50 debtors

MYOB Platinum

$79.00
3 user(s) / month
Included in plan:
  • Up to 500 debtors

MYOB Enterprise

$135.00
unlimited user(s) / month
Included in plan:
  • Unlimited debtors

Pricing:

  • Starting from: $40.00/month
  • Credit card required: N/A
  • Vivantio's pricing model is an annual subscription based on total number of users, types of licenses and functionality activated in the Platform. A free trial is available for a test-drive, upon request.

    Vivantio offers both named and concurrent licenses, and all customers may select to purchase any combination of both. A named license is allocated to a particular agent and cannot be shared. Concurrent licenses sit in a shared pool. Each time an agent logs in, they temporarily use up one license and when they log out, the license is returned to the pool for someone else to use.

    Your customers and end users don’t need licenses to use your self-service web portal.

    • Pricing starts at $40 per user, per month at the Essentials level, suited for small and medium-size service desk operations looking to increase efficiency.
    • Licenses at the Pro level start at $60 per user, per month and are designed to unify service operations with powerful core service management features.
    • Feature-rich Vivantio ITSM licenses start at $90 USD and are built to scale and meet the complex business needs of larger, multi-site organizations.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, the software is designed for single users and teams.

  • What is this service generally used for?
  • Automated invoice management, debtor management and online payments.

  • Does this service integrate with any other apps?
  • Xero, MYOB

  • What are some applications this service is commonly used in tandem with?
  • Field service software like ServiceM8, Inventory management software like Datapel, Payments software like IntegraPay and Stripe.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Our customer success team is based in Sydney, Australia, and offers training and support via webinars and phone. Customers can get in-app support within minutes. We have video tutorials, in-app education centre, blog, and free tools and templates.

  • Does this service offer an API?
  • Yes

  • What platforms does this service support?
  • Mobile apps for iOS and Android

  • Who are the main user groups of this service?
  • Small to medium businesses, accountants, bookkeepers, any business issuing trade credit.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
78

Other:

Who uses Resolver
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ezyCollect
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
Only available in Australia

Other:

Who uses Vivantio
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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