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About Reputation Loop

We promote small business growth online through our automated reputation marketing software.

Reputation Loop™ is the world's first and only reputation marketing platform. Our goal is to empower local business owners with the ability to control and expand their positive reputation.

The platform was built to create a “hands-off” approach for business owners, allowing them to focus on their company and customers. To achieve this goal, we are constantly innovating, upgrading, and automating our services and processes.

Reputation Loop™ was born from the necessity to automate our manual process required for our own consulting business. Prior to Reputation Loop, business owners manually requested feedback from customers via a review card. At this time, this was the only way for business owners to discover how they were doing, a method that proved to be inefficient and non-responsive. We recognized the need to automate this process in a simple and easy way, removing the burden from business owners. To fulfill the need, we've developed a proprietary software and marketing solution that builds and manages a company's reputation from one simple to manage dashboard.

Our proprietary reputation building and management dashboard sets Reputation Loop apart from all other “reputation” companies. As a technology and service innovator, we've raised the bar on Reputation Management by providing an affordable, automated marketing service for small and medium business owners.

With innovative software and monitoring technology integrated into each account, even the most technically challenged individuals gain the ability to easily build and market their company’s online reputation. Each account comes with a powerhouse of options that are simple to setup and easy to use.

Reputation Loop™ is Safe, Fast, and Secure! Each account is protected with next generation layered firewalls and scalable secure cloud technology, ensuring your business information is safe. Because we handle every aspect of your account in one location, our entire team is focused on one thing: making your online reputation is the best it can be.

About Birdeye

Birdeye is the highest-rated all-in-one reputation and customer experience platform for local businesses and brands. Over 90,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

Features

  • API
  • Brand Management
  • Dashboard
  • External Integrations
  • Feedback Management
  • Google Apps Integration
  • Multi-Site
  • Multi-User
  • Notifications
  • Social-Media Integration
  • Social Media Monitoring
  • Sentiment Analysis
  • Review Monitoring
  • Net Promoter Score

Features

  • API
  • Brand Management
  • Dashboard
  • External Integrations
  • Feedback Management
  • Google Apps Integration
  • Multi-Site
  • Multi-User
  • Notifications
  • Social-Media Integration
  • Social Media Monitoring
  • Sentiment Analysis
  • Review Monitoring
  • Net Promoter Score

Summary

    No key features associated with this application.

Summary

  • Automatically get more reviews.

  • Monitor 150+ review sites in one dashboard.

  • Business listings consistent across 50+ sites and directories so search engines and customers can find you easily.

  • Post to multiple social channels at once, and schedule posts ahead of time.

  • Webchat converts website visitors into customers.

  • Analyze insights from reviews, social media, and surveys in one place.

  • Understand where you rank in your industry and leverage competitive insights to get ahead.

  • Create surveys for customer experience, employee experience, product experience, and brand experience.

  • Collect feedback across the customer journey via email, websites, SMS, and more.

  • Monitor, post, and engage with customers across blogs, forums, news sources, and social media platforms - all in one place.

FAQs

    No FAQs associated with this application.

FAQs

    What are some applications this service is commonly used in tandem with?
  • Birdeye is often used with EMR, PMS, and CRM software. Birdeye integrates with over 300 apps.

  • What is this service generally used for?
  • Birdeye is an all-in-one customer experience software that reimagines the way feedback is used to acquire and retain connected customers. Birdeye offers a suite of products including reviews, social, surveys, listings, webchat, ticketing, insights, and competitive benchmarking to close the loop between reputation marketing and customer experience. Birdeye enables businesses to capture all customer sentiment from review sites, social media, Net Promoter Scores, and support cases in real-time for 1, 10 or 10,000 locations. All from one dashboard. Businesses use the Birdeye platform to seamlessly monitor reviews from all major sites, get new reviews, and automatically promote them across the web, social media, and search engines.

  • Who are the main user groups of this service?
  • Birdeye enables local businesses with 1, 10 or 10,000 locations to capture all customer feedback from review sites, social media, and NPS surveys, all in one dashboard. More than 60,000 businesses, ranging from SMB to Fortune 500, use the Birdeye platform to seamlessly monitor reviews from all major sites, get new reviews, automatically promote them across the web, run customer surveys, and get actionable insights to improve their operations and increase revenues.

  • Does this service offer guides, tutorials and or customer support?
  • Birdeye has dedicated customer support.

  • Does this service offer multi-user capability (e.g. teams)?
  • Birdeye offers multi-user capabilities.

  • Does this service integrate with any other apps?
  • Birdeye seamlessly integrates with over 300 apps.

  • Does this service offer an API?
  • Birdeye offers an API.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
5.17k

Other

Who uses Reputation Loop
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Birdeye
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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