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About Reputation Desk

We are here to give you a hands-off approach to your online reputation so you can focus on your business and customers. We’re business owners, too, and we understand you don’t have time to be online always, but still know the critical nature of maintaining your online reputation.

Our software and reputation management system will keep everything in a secure and safe platform for you and your selected employees to access. From this dashboard, you can see all listings and social media profiles, respond to reviews, and check analytics of all online properties.

To add to that, anytime you get a new client, you can set them up to get an email or text where they can leave you a review. If the review is positive, they will be prompted to publish that review on Google My Business, Facebook, and more. If it’s negative, they will be prompted to fill out a survey so you can make improvements where needed.

About Reputation.com

Reputation.com is a straightforward, location-based, and social platform-based solution for managing company reputation. The solution's main purpose is to improve the user's online presence by managing its online reviews and to provide complete feedback of the customer base. It is known that the majority of customers make their purchase decisions based on online reviews.

Reputation.com offers a range of features: online reviews from local customers; customer surveys, collected from in-depth customer feedback; social media engagement, intended to build the reputation and motivate buying decisions; optimized business listings; operational insights, as the basis for improving customer experience; reports and analysis; mobile apps; directory management; and more.

The platform also features a user-friendly dashboard, that is used to build, configure, and manage more positive reviews that are displayed automatically, while negative reviews pop-up also. Reporting and analytics tools deliver actionable insights and precise perceptibility of all aspects of the company's online presence. Industries that mostly use Reputation.com are healthcare, automotive, retail, property management, and restaurants.

About Review Robin

Review Robin is a simple software tool that helps you easily (and even automatically!) follow up with your customers and request an online review by sending a simple review request via email or SMS. Review Robin walks your customer through every step of the way - simplifying and dramatically increasing your chances of receiving reviews from your customers.

In just seconds you can send review requests to your customers - or even automatically request reviews with our integration feature, using Zapier.

Your customers will receive a brief email or SMS from your company with an insightful question: ‘How was your experience?’ This will contain a link that will walk them through the entire "review" process.

We don't leave anything to chance - Review Robin walks your customer all the way through to the very final step of the review process: writing you a review and posting it online!

Harness the power of reviews, stand apart from your competition and become the highest rated company in your area!

Start your 14 day free trial today with plans starting at $29/m. There’s also a 60 day money back guarantee. You can sign up today- with no credit card or commitment required and begin sending review requests right away!

Does your business have multiple locations? Whether you have 5 or 250 locations we can simplify the process of getting reviews for each location. Make workflow a breeze and assign your team members user access so they can manage specific locations.

Are you a Digital Agency Owner? We offer White Label Review Management for Digital Agencies

Scale your agency by adding an additional revenue stream and adding reputation management and review acquisition to your digital agency services using our white label software, customized under your brand.

White label Review Robin allows you to get your clients more reviews, improving their online visibility and helping convert new leads into customers. All this, with a minimal time commitment on your part.

Review Robin is founded by a local digital marketing and SEO expert and we have built our white label review management software with your agency's needs in mind.

Features

  • API
  • Brand Management
  • Dashboard
  • External Integrations
  • Feedback Management
  • Google Apps Integration
  • Multi-Site
  • Multi-User
  • Notifications
  • Social-Media Integration
  • Social Media Monitoring
  • Sentiment Analysis
  • Review Monitoring
  • Net Promoter Score

Features

  • API
  • Brand Management
  • Dashboard
  • External Integrations
  • Feedback Management
  • Google Apps Integration
  • Multi-Site
  • Multi-User
  • Notifications
  • Social-Media Integration
  • Social Media Monitoring
  • Sentiment Analysis
  • Review Monitoring
  • Net Promoter Score

Features

  • API
  • Brand Management
  • Dashboard
  • External Integrations
  • Feedback Management
  • Google Apps Integration
  • Multi-Site
  • Multi-User
  • Notifications
  • Social-Media Integration
  • Social Media Monitoring
  • Sentiment Analysis
  • Review Monitoring
  • Net Promoter Score

Summary

  • Manage your online directory listings

  • Review monitoring

  • Automated 5-star review generation

  • Respond back to reviews

  • Analytics and Reporting Dashboard

Summary

  • Response Management

  • Social Media Monitoring

  • Customer Review Platform

  • Review Monitoring

  • Social Media Metrics

  • Operational Insights

  • Directory Management

  • Business Listings

  • Reporting and Analysis

Summary

  • Get more reviews from your customers

  • White label review management software for digital marketing and SEO agencies

  • Review management for small business

Pricing

Standard

$49.99
1 user(s) / month
Included in plan:
  • 1 location

Pricing

Starter

$29.00
1 user(s) / month
Included in plan:
  • 1 business location
  • 500 email requests /mo
  • 50 SMS requests /mo
  • 1 business location
  • 1 user

FAQs

    What platforms does this service support?
  • Online website, search engine business listings.

  • What is this service generally used for?
  • Local businesses looking to take control of their online reputation by increasing reviews and maintaining accurate directory information to dominate local competition and generate more business.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Customer Support that is Fast and efficient, Monday-Friday 9AM-5PM Eastern.

  • Does this service integrate with any other apps?
  • Yes. Contact us for more details.

  • What are some applications this service is commonly used in tandem with?
  • Google, Yelp, Facebook, RateMD, TripAdvisor.

  • Does this service offer an API?
  • If you would like a specific API built out, contact us.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, one login can be used across a entire team.

  • Who are the main user groups of this service?
  • Local businesses or Corporate chains.

FAQs

    Who are the main user groups of this service?
  • The main users of Reputation.com are Large multi-location enterprises.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Online Support, Email Support, and Videos.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • This service is generally used for online reputation management.

  • What platforms does this service support?
  • This is a web-based platform with Android and iOS native apps offered.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Google My Business.

FAQs

    What is this service generally used for?
  • To easily obtain more reviews from your clients.

  • What are some applications this service is commonly used in tandem with?
  • Accounting software

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, on the Growth (2 users) and Scale plans (3 users). More users can be added upon request.

  • What platforms does this service support?
  • n/a

  • Who are the main user groups of this service?
  • Small-Medium sized businesses who use software to market their business and digital marketing agencies who offer review management services to their clients.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we have an in depth knowledge base and offer phone and email support!

  • Does this service offer an API?
  • Yes

  • Does this service integrate with any other apps?
  • We are able to integrate with many apps such asQuickbooks, Gmail, Mail Chimp, Freshbooks and Zero using Zapier

Vendor Information

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Vendor Information

Founded:
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Based in:
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Likes:
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Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:
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Other

Who uses Reputation Desk
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Reputation.com
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Review Robin
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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