Compare RepuGen vs Reputation.com

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Crozscore:

71%
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100%
27%
interest falling

Crozscore:

85%
what is this?
90%
50%
no significant changes
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Software Description:

Our experience and research has proven to us that online reviews are an inaccurate portrayal of a healthcare practice, unless properly managed. That's why we've built a proactive approach to reputation management. This approach is achieved by improving the accuracy of your reputation and providing you the tools you need to improve your healthcare capabilities if needed.

Gain access to an automated patient survey process that helps you measure both your own and your doctors' performance, as well as overall patient experience. At the same time, you're directing patients to review sites to boost your reputation online. Gain access to an intuitive dashboard with printable reports on patient sentiment (using AI technology), as well as provider performance.

Software Description:

Reputation.com is a straightforward, location-based, and social platform-based solution for managing company reputation. The solution's main purpose is to improve the user's online presence by managing its online reviews and to provide complete feedback of the customer base. It is known that the majority of customers make their purchase decisions based on online reviews.

Reputation.com offers a range of features: online reviews from local customers; customer surveys, collected from in-depth customer feedback; social media engagement, intended to build the reputation and motivate buying decisions; optimized business listings; operational insights, as the basis for improving customer experience; reports and analysis; mobile apps; directory management; and more.

The platform also features a user-friendly dashboard, that is used to build, configure, and manage more positive reviews that are displayed automatically, while negative reviews pop-up also. Reporting and analytics tools deliver actionable insights and precise perceptibility of all aspects of the company's online presence. Industries that mostly use Reputation.com are healthcare, automotive, retail, property management, and restaurants.

Features:

  • Employee Engagement
  • Employee Database
  • Database
  • Analytics
  • SEO
  • Organization Management
  • File Sharing
  • File Transfer
  • Marketing Automation
  • Customer Management
  • Scheduling
  • Data Visualization
  • Contact Sharing
  • Data Import
  • Data Export
  • Email Integration
  • Conversion Tracking
  • Multi-Site
  • Net Promoter Score
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Monitoring
  • Brand Management
  • Multi-User
  • Social-Media Integration
  • External Integrations
  • Notifications
  • Feedback Management
  • Dashboard
  • API

Features:

  • Net Promoter Score
  • Notifications
  • Sentiment Analysis
  • Review Monitoring
  • Social Media Monitoring
  • Feedback Management
  • Dashboard

Summary:

  • Positive review acquisition

  • Negative review protection

  • Patient sentiment insights

  • Reputation monitoring

  • Service recovery

  • Management insights

Summary:

  • Response Management

  • Social Media Monitoring

  • Customer Review Platform

  • Review Monitoring

  • Social Media Metrics

  • Operational Insights

  • Directory Management

  • Business Listings

  • Reporting and Analysis

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • The main users of Reputation.com are Large multi-location enterprises.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Online Support, Email Support, and Videos.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • This service is generally used for online reputation management.

  • What platforms does this service support?
  • This is a web-based platform with Android and iOS native apps offered.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Google My Business.

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
259
Followers:
298

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
4.43k
Followers:
12.5k

Other:

Who uses RepuGen
  • Personal
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Reputation.com
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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