Compare RepuGen vs Reputation.com

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About RepuGen

RepuGen is an online healthcare reputation management and patient satisfaction software for medical practices and groups, hospitals and individual physicians. The software helps nurturing patient relationships and drive your patients to post genuine reviews and experience on HealthGrades, RateMDs, Google, and more.

The platform effortlessly increases your online reviews through a fully integrated and automated patient outreach process. You will be notified the moment a patient has a negative experience, so you can reach out to perform service recovery before they post a negative review. Satisfied patients will be driven to post positive reviews on sites like Google, HealthGrades, and more. With more positive reviews, your practice will be ranked higher than the competition, ultimately attracting new patients.

RepuGen also gives you the tools to manage new review notifications, negative patient ratings, patient outreach documentation, and reports. You’ll be able to understand every piece of your patients’ feedback through our simplified reporting and machine learning driven analytics. RepuGen helps you to step into your patient's’ shoes to better their patient experience while growing your practice’s outreach and creating a great online reputation.

About Reputation.com

Reputation.com is a straightforward, location-based, and social platform-based solution for managing company reputation. The solution's main purpose is to improve the user's online presence by managing its online reviews and to provide complete feedback of the customer base. It is known that the majority of customers make their purchase decisions based on online reviews.

Reputation.com offers a range of features: online reviews from local customers; customer surveys, collected from in-depth customer feedback; social media engagement, intended to build the reputation and motivate buying decisions; optimized business listings; operational insights, as the basis for improving customer experience; reports and analysis; mobile apps; directory management; and more.

The platform also features a user-friendly dashboard, that is used to build, configure, and manage more positive reviews that are displayed automatically, while negative reviews pop-up also. Reporting and analytics tools deliver actionable insights and precise perceptibility of all aspects of the company's online presence. Industries that mostly use Reputation.com are healthcare, automotive, retail, property management, and restaurants.

Features

  • API
  • Brand Management
  • Dashboard
  • External Integrations
  • Feedback Management
  • Google Apps Integration
  • Multi-Site
  • Multi-User
  • Notifications
  • Social-Media Integration
  • Social Media Monitoring
  • Sentiment Analysis
  • Review Monitoring
  • Net Promoter Score

Features

  • API
  • Brand Management
  • Dashboard
  • External Integrations
  • Feedback Management
  • Google Apps Integration
  • Multi-Site
  • Multi-User
  • Notifications
  • Social-Media Integration
  • Social Media Monitoring
  • Sentiment Analysis
  • Review Monitoring
  • Net Promoter Score

Summary

  • Positive review acquisition

  • Negative review protection

  • Patient sentiment insights

  • Reputation monitoring

  • Service recovery

  • Management insights

Summary

  • Response Management

  • Social Media Monitoring

  • Customer Review Platform

  • Review Monitoring

  • Social Media Metrics

  • Operational Insights

  • Directory Management

  • Business Listings

  • Reporting and Analysis

FAQs

    No FAQs associated with this application.

FAQs

    Who are the main user groups of this service?
  • The main users of Reputation.com are Large multi-location enterprises.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Online Support, Email Support, and Videos.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • This service is generally used for online reputation management.

  • What platforms does this service support?
  • This is a web-based platform with Android and iOS native apps offered.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Google My Business.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
359

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
12.1k

Other

Who uses RepuGen
  • Personal
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Reputation.com
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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