Compare Repsly vs ServiceMax vs ServicePower

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Crozscore:

87%
what is this?
87%
34%
interest rising

Crozscore:

85%
what is this?
81%
41%
interest falling

Crozscore:

82%
what is this?
88%
35%
interest falling
Repsly screenshot view 5 more ServiceMax screenshot view 5 more ServicePower screenshot view 4 more

Software Description:

Repsly is a field service management app created for mobile sales teams, mainly in mid-sized businesses. Industries that this service covers are: Food & Beverage; Beer, Wine, & Spirits; Consumer Products; and Retail.

The central purpose of Repsly is tracking and management of your sales reps in real-time. Team members communicate via the app, upload photos, and use the client database. Field workers can use a number of templates (like forms or purchase orders), use calendars, and add or update appointments.

Managers have the back office console to track field workers, interact with them, and use GPS-based location data on the Repsly map. Repsly helps you improve the effectiveness of your field teams, and considerably simplifies gathering and analysis of field data, creating a stable connection between your field and back-office staff.

Software Description:

By using ServiceMax technology, manufacturers and service providers are able to expand service revenues, improve service efficiency, provide better customer experience, and meet all required compliance standards.

ServiceMax is an integrated toolset of applications for employees and customers management, mainly used by SMEs and growing businesses in medical, energy, mining, and manufacturing. The platforms comes with a straightforward interface, so task assignments are completed easily and smoothly, management staff can follow the performance of field workers, and clients' needs can be effectively addressed.

Main benefits of using ServiceMax are better service productivity, less billing errors, better customer relationship, no warranty leakage, reduced part giveaways, increased service revenue, shorter service-to-cash cycles, and more.

Software Description:

This service provides solutions for both staff and 3rd party workforces majoring on workforce planning, customer service, automated scheduling and dispatch, mobile worker, warranty labor /parts claims, and business intelligence.
Its solution relies on a mix of full-time employees, third-party contractors, and independent technicians being brought together and managed seamlessly in one place using the power of the cloud.
ServicePower's clients use the platform to manage customers, inventory and finances. It enables them to schedule, optimize and dispatch jobs to field resources.

Features:

  • Route Optimization
  • Customer Management
  • Notifications
  • External Integrations
  • API
  • Project Management
  • Data Export
  • Data Import
  • Inventory Tracking
  • Multi-User

Features:

  • Route Optimization
  • Notifications
  • Data Export
  • Data Import
  • Customer Management
  • External Integrations
  • API
  • Inventory Tracking

Features:

  • API
  • Billing/Invoicing
  • Customer Management
  • Dashboard
  • History/Version Control
  • Inventory Tracking
  • Scheduling
  • Notifications
  • Task Scheduling/Tracking

Summary:

  • Custom Forms

  • Geotagged Photos

  • Team Management

  • Product Monitoring

  • Internal Text Communication

  • Custom Fields

  • Custom Structured Database

  • Workforce Tracking

  • Work Time Tracking

  • Mileage Tracking

Summary:

  • Case Management and Quoting

  • Social Collaboration

  • Customer & Partner Communities

  • Warranty and Entitlements

  • Customer Accounts and Contacts

  • Work Order Management

  • Installed Base and Contracts

  • Work Order Signature Capture

  • Scheduling and Dispatch

  • Service Parts and Inventory

Summary:

  • ServiceScheduling: Scheduling and routing software which provides true intra-day optimisation of field based resources.

  • ServiceMobility: Device and OS agnostic mobile dispatching software.

  • ServiceGPS: Asset tracking software, integrated to both ServiceScheduling and ServiceMobility.

  • Smart Scheduling: Enables clients to intelligently mix multiple labor forces, including employed and 3rd party to achieve desired business goals.

  • ServiceOutsourcing: Outsourced service management provided by the ServicePower team.

  • M2M Connected Services: Utilizes connected machine data to intelligently and automatically dispatch technicians for forecasted field based maintenance and real time repairs.

Organization Package

$24.00
1 user(s) / month
Included in plan:
  • Get your team on the same page and manage places & activities.

Visibility Package

$32.00
1 user(s) / month
Included in plan:
  • Get your team on the same page and manage places & activities.
  • See what’s happening in the field through mobile forms and photos.

Optimization Package

$49.00
1 user(s) / month
Included in plan:
  • Easily manage your team’s schedule.
  • Audit and take orders for your products.
  • Track progress with our custom reporting dashboard.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, Email Support.

  • Does this service offer an API?
  • Repsly provides APIs to enable integrating with other software.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it is intended to be used by teams.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with CRM platforms.

  • What platforms does this service support?
  • This is a web-based software, with Android and iOS mobile apps available.

  • Who are the main user groups of this service?
  • Main users of Repsly are mobile sales teams in medium-sized companies.

  • What is this service generally used for?
  • This service is used fro field team activity management.

  • Does this service integrate with any other apps?
  • Integrations available: Xero, MailChimp, FreshBooks, Zoho CRM, Highrise CRM, QuickBase, AWeber, GetResponse, HubSpot Marketing, Infusionsoft, Salesforce Sales Cloud, Pipedrive, Constant Contact, Microsoft Office 365, Close.io, Google Contacts, Zapier, QuickBooks, HubSpot CRM.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with Salesforce.

  • Who are the main user groups of this service?
  • ServiceMax is an ideal field scheduling solution for small and medium-sized growing companies.

  • What is this service generally used for?
  • This service is generally used as a field service management solution.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, Webinars.

  • Does this service offer an API?
  • Yes, it offers API.

  • What platforms does this service support?
  • This is a cloud-based platform, with Android and iOS native apps offered.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations: ProntoForms, BOARD, Workato, FinancialForce Accounting, MessageMedia, Cloud Elements, CallidusCloud Commissions, FinancialForce HCM, Blitzz, SAP, JIRA, Oracle EBS, Salesforce, QuickBooks.

FAQs:

    Who are the main user groups of this service?
  • This service is used by manufacturers, retailers and third party administrators to automate and improve their service delivery process.

  • What is this service generally used for?
  • It is used as a mobile workforce management software.

  • Does this service integrate with any other apps?
  • ServicePower integrates with other apps.

  • Does this service offer an API?
  • It offers an API.

  • What platforms does this service support?
  • Platform: Online, Mobile.

  • Does this service offer guides, tutorials and or customer support?
  • In addition to email support, they provide: White Papers & E-Books, Infographics, Videos & Webinars, and Case Studies.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Pleasanton
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
1996
Based in:
Reston
Employees:
51-200
Likes:
Followers:

Other:

Who uses Repsly
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
French, Portuguese, English, Russian, Spanish, German
Regional Restrictions:
No restrictions.

Other:

Who uses ServiceMax
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
French, English, Spanish, Italian, Japanese
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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