Compare Repsly vs ClickSoftware vs ServiceMax

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Crozscore:

87%
what is this?
87%
34%
interest rising

Crozscore:

87%
what is this?
87%
41%
interest rising

Crozscore:

85%
what is this?
81%
41%
interest falling
Repsly screenshot view 5 more ClickSoftware screenshot view 4 more ServiceMax screenshot view 5 more

Software Description:

Repsly is a field service management app created for mobile sales teams, mainly in mid-sized businesses. Industries that this service covers are: Food & Beverage; Beer, Wine, & Spirits; Consumer Products; and Retail.

The central purpose of Repsly is tracking and management of your sales reps in real-time. Team members communicate via the app, upload photos, and use the client database. Field workers can use a number of templates (like forms or purchase orders), use calendars, and add or update appointments.

Managers have the back office console to track field workers, interact with them, and use GPS-based location data on the Repsly map. Repsly helps you improve the effectiveness of your field teams, and considerably simplifies gathering and analysis of field data, creating a stable connection between your field and back-office staff.

Software Description:

ClickSoftware is software for workforce optimization.
It provides a comprehensive range of mobile workforce management solutions designed to help service organizations face head-on the challenges of mobile workforce scheduling.
The product is very scalable to meet the scheduling demands of any size organization. It's also quite customizable, although it requires skilled and certified personnel to manage the changes to code, logic, or applications.

Software Description:

By using ServiceMax technology, manufacturers and service providers are able to expand service revenues, improve service efficiency, provide better customer experience, and meet all required compliance standards.

ServiceMax is an integrated toolset of applications for employees and customers management, mainly used by SMEs and growing businesses in medical, energy, mining, and manufacturing. The platforms comes with a straightforward interface, so task assignments are completed easily and smoothly, management staff can follow the performance of field workers, and clients' needs can be effectively addressed.

Main benefits of using ServiceMax are better service productivity, less billing errors, better customer relationship, no warranty leakage, reduced part giveaways, increased service revenue, shorter service-to-cash cycles, and more.

Features:

  • Route Optimization
  • Customer Management
  • Notifications
  • External Integrations
  • API
  • Project Management
  • Data Export
  • Data Import
  • Inventory Tracking
  • Multi-User

Features:

  • Customer Management
  • Forecasting
  • Scheduling

Features:

  • Route Optimization
  • Notifications
  • Data Export
  • Data Import
  • Customer Management
  • External Integrations
  • API
  • Inventory Tracking

Summary:

  • Custom Forms

  • Geotagged Photos

  • Team Management

  • Product Monitoring

  • Internal Text Communication

  • Custom Fields

  • Custom Structured Database

  • Workforce Tracking

  • Work Time Tracking

  • Mileage Tracking

Summary:

  • Resource Management Features: Inventory Tracking; Mobile Device Management; Mobile Device Management; Product and Parts Catalog.

  • Scheduling & Routing Features: Automated Dispatch; Interactive Map; One Time Scheduling; Recurring Scheduling; Schedule by Customer Priority; Schedule by Employee Proximity; Schedule by Employee Skill Set.

  • Work Order Management Features: Contract Management; Job History; SLA Compliance Tools; Time Tracking.

  • Customer Management Features: Appointment Management; Appointment Reminders; Contact Database; Contact Management.

  • Business Intelligence Features: Custom Reports; Dashboard; Service History.

  • Project Management Features: Gantt Chart; Reminders; Task Management.

Summary:

  • Case Management and Quoting

  • Social Collaboration

  • Customer & Partner Communities

  • Warranty and Entitlements

  • Customer Accounts and Contacts

  • Work Order Management

  • Installed Base and Contracts

  • Work Order Signature Capture

  • Scheduling and Dispatch

  • Service Parts and Inventory

Organization Package

$24.00
1 user(s) / month
Included in plan:
  • Get your team on the same page and manage places & activities.

Visibility Package

$32.00
1 user(s) / month
Included in plan:
  • Get your team on the same page and manage places & activities.
  • See what’s happening in the field through mobile forms and photos.

Optimization Package

$49.00
1 user(s) / month
Included in plan:
  • Easily manage your team’s schedule.
  • Audit and take orders for your products.
  • Track progress with our custom reporting dashboard.

Pricing:

  • Credit card required: N/A
  • Pricing on demand.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, Email Support.

  • Does this service offer an API?
  • Repsly provides APIs to enable integrating with other software.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it is intended to be used by teams.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with CRM platforms.

  • What platforms does this service support?
  • This is a web-based software, with Android and iOS mobile apps available.

  • Who are the main user groups of this service?
  • Main users of Repsly are mobile sales teams in medium-sized companies.

  • What is this service generally used for?
  • This service is used fro field team activity management.

  • Does this service integrate with any other apps?
  • Integrations available: Xero, MailChimp, FreshBooks, Zoho CRM, Highrise CRM, QuickBase, AWeber, GetResponse, HubSpot Marketing, Infusionsoft, Salesforce Sales Cloud, Pipedrive, Constant Contact, Microsoft Office 365, Close.io, Google Contacts, Zapier, QuickBooks, HubSpot CRM.

FAQs:

    Who are the main user groups of this service?
  • ClickSoftware markets its products to large companies such as utility and retail companies as well as small and medium businesses in a variety of industries such as communications, utilities, retail, Insurance, capital equipment, home services, oil and gas, public safety and security.

  • What is this service generally used for?
  • It is generally used for workforce management and field service management.

  • What platforms does this service support?
  • It is web-based service working on: Windows 8, Windows XP, Windows Vista, Windows 7, Windows 2000, Web browser (OS agnostic), Mac OS, Android.

  • Does this service integrate with any other apps?
  • It integrates with: SAP, Oracle, Microsoft Dynamics, Sybel etc.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • They provide 24/7 online support, brochures, case studies, and video tutorial.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with Salesforce.

  • Who are the main user groups of this service?
  • ServiceMax is an ideal field scheduling solution for small and medium-sized growing companies.

  • What is this service generally used for?
  • This service is generally used as a field service management solution.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, Webinars.

  • Does this service offer an API?
  • Yes, it offers API.

  • What platforms does this service support?
  • This is a cloud-based platform, with Android and iOS native apps offered.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations: ProntoForms, BOARD, Workato, FinancialForce Accounting, MessageMedia, Cloud Elements, CallidusCloud Commissions, FinancialForce HCM, Blitzz, SAP, JIRA, Oracle EBS, Salesforce, QuickBooks.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
1985
Based in:
Petah Tiqva
Employees:
501-1000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Pleasanton
Employees:
201-500
Likes:
Followers:

Other:

Who uses Repsly
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
French, Portuguese, English, German, Russian, Spanish
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses ServiceMax
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
French, English, Spanish, Italian, Japanese
Regional Restrictions:
No restrictions.
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