Compare Reply vs Intercom vs Pure Chat

Try for Free More Information More Information

Crozscore:

82%
what is this?
100%
42%
interest falling

Crozscore:

87%
what is this?
83%
53%
interest falling

Crozscore:

85%
what is this?
100%
43%
interest falling
Reply screenshot Intercom screenshot view 2 more Pure Chat screenshot

Software Description:

Reply is a sales acceleration platform, which automates one-to-many communication and scales cold your outreach capability, while keeping it completely personal. It increases a sales team's bandwidth and lowers costs, which equals more revenue for the company.

Whether it's inbound, outbound, recruiting, account management, business development, new user trials or existing customers - Reply takes care of outreach at scale.So sales reps can focus on speaking to prospects already in the pipeline.

The main use cases for Reply are:

  • Outbound Sales - automate outbound outreach to significantly scale sales and empower revenue growth.
  • Inbound Sales - engage in communication with potential customers and close more inbound deals.
  • Account Management - communicate with existing customers on a personal level.
  • Recruiting - reaching out to prospective job candidates.
  • Business Development - building relations with future partners.
  • FundRaising - reaching out to possible investors.
  • PR Outreach - pitching journalists and reporters with your idea.

Software Description:

Intercom makes customer communication simple.

More than 4,000 web and mobile businesses use Intercom to see and talk to their customers. They send targeted email and in-app messages, triggered by time or behavior.

Intercom shows you who is using your product and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

Software Description:

Pure Chat is the best live chat tool for small business websites & sales professionals.

It's easy to set up with a customizable widget that allows you to change your widget to any color, add any image, customize your text and animate.

Operators receive a number of features such as chat transcripts, operator statistics, and scheduling.

Features:

  • API
  • Notifications
  • Lead Management
  • Scheduling
  • External Integrations
  • Data Export
  • Contact Management
  • Audience Targeting
  • Contact Sharing
  • Email Integration

Features:

  • CRM Integration
  • Contact Sharing
  • Audience Targeting
  • Third-Party Plugins/Add-Ons
  • Contact Management
  • Dashboard
  • Notifications
  • Lead Management
  • Marketing Automation
  • API
  • Customer Management
  • External Integrations
  • Batch Permissions & Access
  • Email Integration
  • Data Export
  • Data Import
  • A/B Testing
  • Multi-Account
  • Multi-User
  • Password & Access Management
  • Chat

Features:

Summary:

  • Email Automation Tool:Design a series of personalized emails with automatic follow ups. Our system will automatically pause people that replied.

  • Detailed Analytics: See what happens to your emails once you send them. Reply tracks your delivery, click, open and reply rates. A\B test your emails copy and find what templates work best.

  • Inbox Replies: All replies will go straight to you inbox. Reply connects to your email account and all sent messages appear 100% manually typed.

Summary:

  • Audience segmentation

  • Real-time performance monitoring

  • Intercom app for iOS

  • Message tagging & team assigning

  • Customer user profiles

  • Personalized reply templates

Summary:

  • Live chat for your website

  • Easy to set up fully customizable widget.

  • Chat transcripts to pick up conversations where you left off.

  • Monitor how operators are doing with rating statistics.

  • Take chats on the go with Pure Chat mobile apps.

FAQs:

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2011
Based in:
San Francisco
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
2012
Based in:
Scottsdale
Employees:
-
Likes:
Followers:

Other:

Who uses Reply
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Intercom
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Mongolian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Swedish, Turkish, Vietnamese
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
Back to top