Compare Reply vs boberdoo vs Olark

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Crozscore:

82%
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100%
42%
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Crozscore:

72%
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38%
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Crozscore:

87%
what is this?
83%
58%
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Software Description:

Reply is a sales acceleration platform, which automates one-to-many communication and scales cold your outreach capability, while keeping it completely personal. It increases a sales team's bandwidth and lowers costs, which equals more revenue for the company.

Whether it's inbound, outbound, recruiting, account management, business development, new user trials or existing customers - Reply takes care of outreach at scale.So sales reps can focus on speaking to prospects already in the pipeline.

The main use cases for Reply are:

  • Outbound Sales - automate outbound outreach to significantly scale sales and empower revenue growth.
  • Inbound Sales - engage in communication with potential customers and close more inbound deals.
  • Account Management - communicate with existing customers on a personal level.
  • Recruiting - reaching out to prospective job candidates.
  • Business Development - building relations with future partners.
  • FundRaising - reaching out to possible investors.
  • PR Outreach - pitching journalists and reporters with your idea.

Software Description:

Whether you are a 1-man organization or a company that generates thousands of leads per day, our lead distribution software will save countless hours and position you to maximize your revenue on every lead. You will save time, serve your clients better, optimize lead matching and delivery, and increase the overall image of your lead company by utilizing a boberdoo lead system.

Since 2001 traditional lead generation companies, direct marketing firms, media and advertising agencies and advanced publishers have utilized our software to grow their business. You have enough things to worry about in the lead industry, your lead distribution software shouldn’t be one of them.

Software Description:

Olark helps its users to engage visitors on their website using instant messengers while viewing real-time and contextually relevant customer information. They can see visitor location, geographic location, and even shopping cart balances and contents.
Users can give their customers the answers they need immediately and gain powerful insights about what they want for relationships that last.
Olark live chat is the easiest way to boost sales, help solve issues and understand customers.

Features:

  • API
  • Notifications
  • Lead Management
  • Scheduling
  • External Integrations
  • Data Export
  • Contact Management
  • Audience Targeting
  • Contact Sharing
  • Email Integration

Features:

  • External Integrations
  • Email Integration
  • Marketing Automation
  • Social-Media Integration
  • Referral Tracking
  • Lead Scoring
  • Dashboard
  • Calendar Management
  • Scheduling
  • API
  • Data Visualization
  • Data Export
  • Data Import

Features:

  • Analytics
  • API
  • Chat

Summary:

  • Email Automation Tool:Design a series of personalized emails with automatic follow ups. Our system will automatically pause people that replied.

  • Detailed Analytics: See what happens to your emails once you send them. Reply tracks your delivery, click, open and reply rates. A\B test your emails copy and find what templates work best.

  • Inbox Replies: All replies will go straight to you inbox. Reply connects to your email account and all sent messages appear 100% manually typed.

Summary:

  • Utilize custom business rules that you create to route leads in any vertical

  • Route leads based on priority, price, weighted logic or a custom process you define.

  • Post leads into any CRM or Lead Management System.

  • Create custom filter sets for each buyer to define exactly what they can buy at what price.

  • Complete accounts for each of your vendors and partners to track their activity.

  • Track line by line transactions with invoicing and automated re-billing options.

Summary:

  • Simple install: Just copy and paste an HTML snippet.

  • Visitor details: Know who and what's going on your website.

  • Transcripts: Every chat recorded for review.

  • Chat ratings: Get instant feedback from customers.

  • Reporting: Detailed, real-time reports.

  • Proactive chat: Directly or with targeted, automated rules.

Pricing:

  • Credit card required: N/A
  • Ultimate: $219 Month/15 operators.
    Platinum: $116 Month/8 operators.
    Gold: $44 Month/4 operators.
    Bronze: $15 Month/1 operator.
    14 days free trial for any plan.

FAQs:

FAQs:

    Who are the main user groups of this service?
  • Lead generation companies, affiliate marketers, lead aggregators

  • What is this service generally used for?
  • Selling and distributing leads to end service providers.

  • Does this service integrate with any other apps?
  • Can create customer integrations with CRMs such as SalesForce, HubSpot, and more.

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • We offer unlimited logins for your team and your buyers.

  • What platforms does this service support?
  • Mobile apps, web browser app.

  • Does this service offer guides, tutorials and or customer support?
  • We provide free demos; training and support is included in subscription.

FAQs:

    Who are the main user groups of this service?
  • It is used by sales and support teams in large enterprises, mid size business, non profits, small business.

  • What is this service generally used for?
  • Olark is generally used for live chat customer support.

  • What platforms does this service support?
  • Mobile and desktop — iPhone, Android, Windows and Mac

  • What are some applications this service is commonly used in tandem with?
  • This service is most commonly used in tandem with: FluidSurveys; Desk.com; Cayzu Help Desk; Pipeliner CRM; Zendesk; and Freshdesk.

  • Does this service integrate with any other apps?
  • Among others, it integrates with: Desk.com, Wordpress, Salesforce Sales Cloud, Zendesk, Freshdesk, Highrise CRM, SugarCRM, Groove, Talkdesk , Shopify, BigCommerce, PrestaShop, Magento , Volusion, 3dCart, Google Analytics, Unbounce, Segment.

  • Does this service offer an API?
  • Olark live chat has an API available.

  • Does this service offer multi-user capability (e.g. teams)?
  • Chats can be transfered from one agent to another and they can set up groups.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: FAQs, knowledge base, online support, phone support, video tutorials.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Chicago
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
2008
Based in:
Ann Arbor
Employees:
11-50
Likes:
Followers:
7.1k

Other:

Who uses Reply
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses boberdoo
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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