From email search on LinkedIn to meetings booked right on the platform - Reply saves up to 40% of SDR and Sales teams time to focus on closing deals.
Backed with a top-notch AI algorithm, Reply helps SDRs and sales reps tailor and improve sales messages and focus on the hottest leads faster. Its robust reporting system tracks all activities for team members and automatically logs them to your CRM via native integrations, rich API with 40+ methods, or Zapier.
The platform is recognized among the top 50 tools for sales in 2021 by G2 and trusted by over 2500 companies worldwide.
Crush your sales quotas and book more meetings with Reply:
1. Reply automates bulk email search, LinkedIn outreach, personal emails, calls, SMS, and WhatsApp messages according to your sales playbook.
2. It offers out-of-the-box email and sequence templates with proven top performance to help you launch your outreach sequence in an hour.
3. Streamline the workflow with native CRM integrations, rich API with 40+ method, and the power of Zapier to automatically sync data and keep CRM records up to date.
4. Reply is backed with AI features: Email Sorting (check the ‘Interested’ folder for the hottest leads to focus on); Email Quality service and Email Assistant to create best-practice email copy which is likely to convert.
5. Collaborate in teams within sequences and prospects, manage workload between team members, and perform account-based selling.
6. Track your team progress with detailed in-depth reports and stats for sequences, calls, tasks, and team performance.
Reply use cases:
* OUTBOUND SALES - automate outbound outreach to significantly scale sales and empower revenue growth.
* INBOUND SALES - engage in communication with potential customers and close more inbound deals.
* ACCOUNT MANAGEMENT - communicate with existing customers on a personal level.
* STAFFING & RECRUITING - reaching out to prospective job candidates.
* BUSINESS DEVELOPMENT - building relations with future partners.
* PR & LINK BUILDING - pitching journalists and bloggers with your idea.
About Second CRM
Second CRM offers a common technology platform, covering sales, customer service and operations, for small to medium businesses, to implement data driven standard processes that improve productivity and help businesses scale.
Along with the generic automation software that serves majority of small to medium businesses, Second CRM for Industries, offer preconfigured Second CRM solutions, helping customers to immediately benefit from the proven best practices, with enterprise level support.
About Sales Creatio
Sales Creatio is an end-to-end platform to automate sales processes of any type with no-code and maximum degree of freedom. It enables companies to automate their entire sales cycle, from lead generation to repeat sales. Sales Creatio allows users to manage sales processes of any type and complexity, from short e-commerce deals to complex B2B sales.
Key features of Sales Creatio:
* 360-Degree Customer View
* Lead Management
* Opportunity Management
* Orders and Invoices
* Business Process Management
* Field Sales Management
* Sales Forecasting
* Contract Management
* Product Management
* Document Flow Automation
* Collaboration Tools
* Project Management
* Mobile Sales
* Knowledge Management
With Sales Creatio, sales professionals can easily build a 360-degree customer view and accelerate sales performance via intelligent goal setting, forecasting, and analytics. They can also easily keep track of lead pipelines, manage channel sales, and run all of their client communications on one platform.
Featuring extensive no-code and AI\ML capabilities, Sales Creatio enables users to create highly automated sales workflows and utilize predictive/prescriptive analytics in daily sales activities. This includes lead scoring, churn prediction, NBO/NBA, intent analysis, and many more. There are also hundreds of composable apps and add-ons available for Sales Creatio on Creatio Marketplace.
*About Creatio *
Creatio is the leading provider of ONE platform to automate industry workflows and CRM with no code and maximum degree of freedom. Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales and Service), industry workflows for 20 verticals and marketplace add-ons.
Today, thousands of customers launch millions of CRM, operational and industry workflows with our platform every day in 100 countries! Creatio is recognized as a Leader and Strong Performer in multiple Gartner and Forrester reports.
Creatio is headquartered in Boston, MA. We have 700 employees in six offices and a local presence in 14 countries. Creatio has long-lasting relationships with some of the world’s most successful organizations including AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, BNP Paribas Group and many others.
Features
API
Audience Targeting
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Forecasting
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-Currency
Multi-User
Notifications
Referral Tracking
Scheduling
Social-Media Integration
Third-Party Plugins/Add-Ons
Travel Management
Custom Data Forms
Call Tracking
Call Disposition
Softphone
Sales Motivator
Click-to-Dial
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Pipeline Management
Features
API
Audience Targeting
Budgeting
Calendar Management
Contact Management
Contact Sharing
CRM Integration
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
Expense Tracking
External Integrations
Forecasting
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-Currency
Multi-User
Notifications
Project Management
Referral Tracking
Scheduling
Supplier Management
Third-Party Plugins/Add-Ons
Travel Management
Call Tracking
Call Disposition
Softphone
Sales Motivator
Summary
Email Automation Tool:Design a series of personalized emails with automatic follow ups. Our system will automatically pause people that replied.
Detailed Analytics: See what happens to your emails once you send them. Reply tracks your delivery, click, open and reply rates. A\B test your emails copy and find what templates work best.
Inbox Replies: All replies will go straight to you inbox. Reply connects to your email account and all sent messages appear 100% manually typed.
Summary
Data driven Standard Process: We promote business automation and data driven approach to manage any business looking to scale. Implementing standard business processes with automated workflows, and escalating any anomalies with real-time dashboards and KPI’s are MUST for a predictable business growth and scaling up.
Always there for Customers: We offer multiple support options via email, phone, skype or even Whatsapp, whatever customers prefer, as long as they are using our products. Multiple implementation and support packages are available to meet the needs of every business.
No Big Bang Approach: We encourage businesses to start with basic automation and then slowly add advanced features as they scale. This way businesses don’t have to fork out a big amount upfront, without seeing any tangible returns and also it helps in smoother transition for employees.
Asian Products: We develop all our products keeping in mind local regulations and the needs of Asian SME businesses. From supporting all Asian languages, currencies and taxation, offer billing in local currencies, to having customer support guys speak local language, goes a long way to establish ourselves as the first choice among Asian businesses.
Summary
No key features associated with this application.
Pricing
Individual
$70.00
1 user(s) / month
Included in plan:
Contact 1000 people per month
Unlimited sequences
All channels included
Reply Chrome extension
CRM integrations
Individual
$90.00
1 user(s) / month
Included in plan:
Contact 3000 people per month
Unlimited sequences
All channels included
Reply Chrome extension
CRM integrations
Individual
$120.00
1 user(s) / month
Included in plan:
Unlimited contacts per month
Unlimited sequences
All channels included
Reply Chrome extension
CRM integrations
Business
$70.00
1 user(s) / month
Included in plan:
Unlimited contacts
Starts at 3 users
Unlimited sequences
All channels included
Reply Chrome extension
CRM integrations
Customer success service
Business
$60.00
1 user(s) / month
Included in plan:
Unlimited contacts
Starts at 5 users
Unlimited sequences
All channels included
Reply Chrome extension
CRM integrations
Customer success service
Business
$50.00
1 user(s) / month
Included in plan:
Unlimited contacts
Starts at 10 users
Unlimited sequences
All channels included
Reply Chrome extension
CRM integrations
Customer success service
Email Search Free
Free
Included in plan:
200 email credits / month
LinkedIn and Sales Navigator
Export via CSV file
Email Search 49
$49.00
5000 email credits / month
Included in plan:
Find 5000 business emails
LinkedIn and Sales Navigator
Export via CSV file
Email Search 99 | Free with Annual sales engagement plans
$99.00
Unlimited email credits / month
Included in plan:
Unlimited business emails
LinkedIn and Sales Navigator
Export via CSV file
Pricing
Starting from: $10.00/month
Credit card required: No
Starting from $10/user/month
Get started with the very basic automation features and then slowly add more advanced features like sales force automation and customer service, as you become ready to scale.No Setup Fee. Monthly fee includes user licence, hosting, technical support, daily backups, bug fixes, updates and online video training.
SECOND CRM FOUNDATION
$10.00
1 user(s) / month
Included in plan:
Customer Database
Plan and Track Customer interactions
Calendaring and Reminders
Tasks Management (Kanban)
Send Email and SMS
Manage Multiple Email Accounts
Employee database
User directory & Messaging
HR Policy documents
Leaves Management
Claims Management
Passport and Visa expiry alerts
Meetings Management
Document Management
Company Announcement and Message Board
Manage Expenses and Office Bills
Track Payments (Claims and Bills)
Reports, Charts and Custom Dashboards
SALES
$36.00
1 user(s) / month
Included in plan:
Capture leads from email, website and social media
Append your Leads info with powerful data enrichment
Customer selfservice portal for creating and tracking service requests
Manage service contracts with expiry alerts
Track customer requests (tickets) with escalation
Email automation - auto response, ticket creation and assignment
Manage FAQ's and Knowledge base
Design and execute customer survey (CSAT, NPS)
Generate service reports and charts
Custom dashboards and widgets
Schedule sending reports via email
Pricing
Enterprise
$60.00
1 user(s) / month
Included in plan:
360° customer view
Collaboration tools
Business process management
Lead management
Document flow automation
Knowledge management
Mobile app
Analytics
Synchronization and integration
Customization and administrative tools
Opportunity management
Out-of-the-box process for large sales
Orders and invoices
Sales forecasting
Contract management
Products and services
Product catalogue management
Project management
Team
$30.00
1 user(s) / month
Included in plan:
360° customer view
Collaboration tools
Business process management
Lead management
Document flow automation
Knowledge management
Mobile app
Analytics
Synchronization and integration
Customization and administrative tools
Customization and administrative tools
Out-of-the-box process for large sales
Products and services
Commerce
$35.00
1 user(s) / month
Included in plan:
360° customer view
Collaboration tools
Business process management
Lead management
Document flow automation
Knowledge management
Mobile app
Analytics
Synchronization and integration
Customization and administrative tools
Orders and invoices
Products and services
Product catalogue management
FAQs
FAQs
Does this service offer guides, tutorials and or customer support?
Second CRM offers Customer support via Phone, WhatsApp and Email. And provides an online customer support Portal that includes user manual, video tutorials, faq, Online Live chat
Small sized single location companies to large regional enterprises, across multiple industries and geographies.
What is this service generally used for?
Manage Sales & Marketing, Customer Support and Business Operations
What platforms does this service support?
Second CRM is a web based application, which supports all major browsers on all operating systems. Second CRM web app also support browsers on all major devices: iPhone, iPad, Android phones & tables, Windows 8 Phone & tablets and BlackBerry 10.
What are some applications this service is commonly used in tandem with?
Second CRM offers two-way REST based web APIs to integrate with third-party applications.
Does this service offer multi-user capability (e.g. teams)?
Second CRM is designed for Team environment, with very details settings and configurations for Roles and Permissions, Groups, team hierarchy, etc to support any organisational structure.
FAQs
Who are the main user groups of this service?
Enterprises
Mid-size companies
Startups
Small companies
Does this service offer guides, tutorials and or customer support?
Support:
Phone support
Knowledge base
Customer success management
Academy
Community
ITIL/ITSM
What is this service generally used for?
Account and contact management
Intelligent data enrichment
Data enrichment through social media
Profile completeness
Customer segmentation
Interactions and communication history
Search and merge duplicates
Customer database analytics
What are some applications this service is commonly used in tandem with?
Twitter,
Facebook,
Google Contacts and Calendars,
LDAP,
IMAP,
MS Exchange,
Google Maps,
OpenStreetMap,
MailChimp / Mandrill
Does this service offer an API?
Creatio provides open configuration and extensive API to allow any customizations and integrations required for your business.
What platforms does this service support?
Platforms: Android, iOS, Mac, Windows, Web-based.
Does this service offer multi-user capability (e.g. teams)?