Compare Reply.ai vs Force vs Statapile

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Crozscore:

76%
what is this?
100%
32%
no significant changes

Crozscore:

64%
what is this?
29%
interest falling

Crozscore:

48%
what is this?
22%
interest falling
Reply.ai screenshot view 1 more Force screenshot Statapile screenshot

Software Description:

Reply.ai is an enterprise level bot building and management platform that makes business to consumer communication less inconvenient. We facilitative business to consumer communication at scale, allowing businesses to optimize and grow conversations with their customers across channels, markets, and languages, all while maintaining the highest security standards.

We work with NIKE, Starbucks, KIA, Prudential, Ad Council, Hilton, and others.

Software Description:

Shift Technology is reinventing insurance claims processing with AI. Our fraud detection solution Force provides a decision-making platform specifically designed for insurance fraud handlers to scale their capacity to detect a wide spectrum of fraudulent behaviors. Since launching our technology in 2014 out of Paris, we've raised over 12 million dollars, opened offices in Singapore and Hong Kong, and have already signed contracts with more than 35 insurers throughout Europe, Asia, and the Americas covering P&C, travel, and health business lines.

Software Description:

StataPile is an artificial intelligence platform designed to improve your sales and service. Drive sales and service performance by analyzing every customer interaction with a higher than 92% accuracy rate. With StataPile, train and monitor agents, track conversion and resolution rates, view opportunities in real-time, receive custom alerts, A/B test, integrate with your CRM, follow regulations, and redact sensitive information from audio recordings. Together, these features help you to perfect the customer experience, make quality assurance a priority, maximize your marketing dollars, and master the sales process.

Features:

  • Multi-User
  • Notifications
  • External Integrations
  • Customer Management
  • Contact Management
  • Dashboard
  • Analytics

Features:

  • Analytics
  • Dashboard
  • Data Visualization
  • Notifications
  • Multi-User
  • Data Export
  • Data Import

Features:

  • Call Tracking
  • Multi-User
  • Notifications
  • Analytics
  • Dashboard
  • Data Export
  • Data Visualization
  • A/B Testing

Summary:

  • Enterprise chatbot platform

  • Reduce your customer support volume with chat automation

  • Communicate with your customers at scale on messaging

Summary:

    No key features associated with this application.

Summary:

  • Train and monitor agents

  • Track conversion and resolution rates

  • View opportunities in real-time

  • Receive custom alerts

  • A/B test

  • Integrate with your CRM

  • Follow industry regulations

  • Redact sensitive information from audio recordings

  • Perfect the customer experience

  • Make quality assurance a priority

Basic

$8.00
1 user(s) / month
Included in plan:
  • 0 Minutes of Artificial Intelligence Per Month
  • VOIP Integration
  • Playback and Search Call Recordings
  • Customized Employee Portal
  • Call Reporting
  • Automatic Quality Assurance
  • Manual Call Scoring
  • Unlimited Employee Tests
  • Manual Call Tracking Only

Premium

$39.00
1 user(s) / month
Included in plan:
  • 300 Minutes of Artificial Intelligence Per Month
  • $0.01/Additional Minute Used
  • VOIP Integration
  • Playback and Search Call Recordings
  • Customized Employee Portal
  • Call Reporting
  • Automatic Quality Assurance
  • Auto and Manual Call Scoring
  • Unlimited Employee Tests
  • Procedures and Activity Types from Standard Industry List

Enterprise

$80.00
1 user(s) / month
Included in plan:
  • 800 Minutes of Artificial Intelligence Per Month
  • $0.01/Additional Minute Used
  • VOIP Integration
  • Playback and Search Call Recordings
  • Customized Employee Portal
  • Call Reporting
  • Automatic Quality Assurance
  • Auto and Manual Call Scoring
  • Unlimited Employee Tests
  • Customized Procedures and Activity Types

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • The service includes a team at Shift Technology comprising of data scientists and project managers. Additionally, during the initial POC phase, there are workshops and trainings to help the end-users understand and use the solution.

  • What platforms does this service support?
  • Web interface.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • Claim and fraud handlers within insurance companies.

  • What is this service generally used for?
  • To help detect insurance fraud.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
New York
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
600

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Reply.ai
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Force
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
German, Japanese, French, English, Dutch, Spanish
Regional Restrictions:
No restrictions.

Other:

Who uses Statapile
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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