Compare Reply.ai vs Force vs Dialer360

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Crozscore:

75%
what is this?
32%
interest rising

Crozscore:

70%
what is this?
29%
no significant changes

Crozscore:

67%
what is this?
25%
interest falling
Reply.ai screenshot view 1 more Force screenshot Dialer360 screenshot view 4 more

Software Description:

Reply.ai is an enterprise level bot building and management platform that makes business to consumer communication less inconvenient. We facilitative business to consumer communication at scale, allowing businesses to optimize and grow conversations with their customers across channels, markets, and languages, all while maintaining the highest security standards.

We work with NIKE, Starbucks, KIA, Prudential, Ad Council, Hilton, and others.

Software Description:

Shift Technology is reinventing insurance claims processing with AI. Our fraud detection solution Force provides a decision-making platform specifically designed for insurance fraud handlers to scale their capacity to detect a wide spectrum of fraudulent behaviors. Since launching our technology in 2014 out of Paris, we've raised over 12 million dollars, opened offices in Singapore and Hong Kong, and have already signed contracts with more than 35 insurers throughout Europe, Asia, and the Americas covering P&C, travel, and health business lines.

Software Description:

Dialer360 is a call center software which provides its support and consultancy to inbound and outbound call centers. We are serving call centers from small scale to large scale. We provide high availability, zero downtime and best quality services. Our dedicated team of developers customize the flow according to your needs and make your call center work affectively like you want.

Our 24/7 call center support agents provide your with best experience for running your call center smoothly. We understand that in a call center every minute is important. We want you to just focus on selling and leave all support issues for us.

We have customized software for your best productivity, reporting and monitoring. Our separate dashboard for managers and recording portal make it very easy to do daily call center jobs.

Our custom developed CRM system is integrated with your portal, which help you to keep a record of all your customers, their conversation activity, documents and email in one place.

Features:

  • Multi-User
  • Notifications
  • External Integrations
  • Customer Management
  • Contact Management
  • Dashboard
  • Analytics

Features:

  • Analytics
  • Dashboard
  • Data Visualization
  • Notifications
  • Multi-User
  • Data Export
  • Data Import

Features:

  • Call Disposition
  • Call Tracking
  • Softphone
  • Customer Management
  • Social-Media Integration
  • Lead Management

Summary:

  • Enterprise chatbot platform

  • Reduce your customer support volume with chat automation

  • Communicate with your customers at scale on messaging

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Premium

$35.00
1 user(s) / month

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • The service includes a team at Shift Technology comprising of data scientists and project managers. Additionally, during the initial POC phase, there are workshops and trainings to help the end-users understand and use the solution.

  • What platforms does this service support?
  • Web interface.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • Claim and fraud handlers within insurance companies.

  • What is this service generally used for?
  • To help detect insurance fraud.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
New York
Employees:
11-50
Likes:
Followers:
1.22k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Reply.ai
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Force
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
Dutch, Japanese, French, English, Spanish, German
Regional Restrictions:
No restrictions.

Other:

Who uses Dialer360
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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