Compare Reply.ai vs Statapile vs Cien

Reply.ai Artificial Intelligence (AI) (1)	Statapile Artificial Intelligence (AI) (0)	Cien Artificial Intelligence (AI) (2)
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Crozscore: 76% what is this? User Happiness 100% Press Buzz 32% User Trend no significant changes	Crozscore: 48% what is this? Press Buzz 22% User Trend interest falling	Crozscore: 70% what is this? User Happiness 90% Press Buzz 25% User Trend interest falling
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Software Description: Reply.ai is an enterprise level bot building and management platform that makes business to consumer communication less inconvenient. We facilitative business to consumer communication at scale, allowing businesses to optimize and grow conversations with their customers across channels, markets, and languages, all while maintaining the highest security standards. We work with NIKE, Starbucks, KIA, Prudential, Ad Council, Hilton, and others.	Software Description: StataPile is an artificial intelligence platform designed to improve your sales and service. Drive sales and service performance by analyzing every customer interaction with a higher than 92% accuracy rate. With StataPile, train and monitor agents, track conversion and resolution rates, view opportunities in real-time, receive custom alerts, A/B test, integrate with your CRM, follow regulations, and redact sensitive information from audio recordings. Together, these features help you to perfect the customer experience, make quality assurance a priority, maximize your marketing dollars, and master the sales process.	Software Description: Cien is a mobile app that you engage with every day to get info and advice that drives the right sales behavior via a user-friendly interface with screens tailored for reps, managers, and executives. Cien’s AI engine takes your CRM data and continually predicts what will happen next in the sales cycle and provides guidance on what you should do now to close the sale. Everything is measured in real time so if the facts change, the forecast changes as well. Cien evaluates your sales team’s individual attributes such as closing skills, product knowledge, and work ethic. It also tracks your company’s macro environment which includes competition and seasonality, as well as the overall team mood. Additionally, it factors in the quality and potential of your leads and pipeline. Cien measures and predicts the characteristics that drive productivity to determine their importance for your company given its current situation. Don’t repeat the old playbook when facts on the ground are different. Cien highlights where the low hanging fruit is for each team member and role, and makes it easy to commit to and track the impact of key initiatives.
Features: Multi-User Notifications External Integrations Customer Management Contact Management Dashboard Analytics	Features: Call Tracking Multi-User Notifications Analytics Dashboard Data Export Data Visualization A/B Testing	Features: Referral Tracking Conversion Tracking Data Export Data Import API Data Visualization Dashboard Multi-User Notifications External Integrations Forecasting Analytics
Summary: Enterprise chatbot platform Reduce your customer support volume with chat automation Communicate with your customers at scale on messaging	Summary: Train and monitor agents Track conversion and resolution rates View opportunities in real-time Receive custom alerts A/B test Integrate with your CRM Follow industry regulations Redact sensitive information from audio recordings Perfect the customer experience Make quality assurance a priority	Summary: No key features associated with this application.
	Basic $8.00 1 user(s) / month Included in plan: 0 Minutes of Artificial Intelligence Per Month VOIP Integration Playback and Search Call Recordings Customized Employee Portal Call Reporting Automatic Quality Assurance Manual Call Scoring Unlimited Employee Tests Manual Call Tracking Only Premium $39.00 1 user(s) / month Included in plan: 300 Minutes of Artificial Intelligence Per Month $0.01/Additional Minute Used VOIP Integration Playback and Search Call Recordings Customized Employee Portal Call Reporting Automatic Quality Assurance Auto and Manual Call Scoring Unlimited Employee Tests Procedures and Activity Types from Standard Industry List Enterprise $80.00 1 user(s) / month Included in plan: 800 Minutes of Artificial Intelligence Per Month $0.01/Additional Minute Used VOIP Integration Playback and Search Call Recordings Customized Employee Portal Call Reporting Automatic Quality Assurance Auto and Manual Call Scoring Unlimited Employee Tests Customized Procedures and Activity Types	Yearly $39.00 1 user(s) / month Included in plan: Access to the Cien App Monthly $49.00 1 user(s) / month Included in plan: Access to the Cien App
FAQs: No FAQs associated with this application.	FAQs: No FAQs associated with this application.	FAQs: Does this service offer an API? Yes. Does this service offer guides, tutorials and or customer support? Cien offers quick-start guides, in-depth tutorials, and has a customer support team ready to answer any questions. Does this service offer multi-user capability (e.g. teams)? Yes. What are some applications this service is commonly used in tandem with? Salesforce Does this service integrate with any other apps? Yes. What is this service generally used for? Cien is primarily used for B2B SaaS sales teams who wish to increase their sales productivity What platforms does this service support? Web apps and native mobile apps Who are the main user groups of this service? Sales teams, managers, and leaders
Publisher: Founded: - Based in: New York Employees: 11-50 Likes: Followers:	Publisher: Founded: - Based in: - Employees: - Likes: Followers:	Publisher: Founded: - Based in: - Employees: - Likes: Followers:
Other: Who uses Reply.ai Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.	Other: Who uses Statapile Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.	Other: Who uses Cien Startups SMEs Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.