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About Reply.ai

Reply.ai is an enterprise level bot building and management platform that makes business to consumer communication less inconvenient. We facilitative business to consumer communication at scale, allowing businesses to optimize and grow conversations with their customers across channels, markets, and languages, all while maintaining the highest security standards.

We work with NIKE, Starbucks, KIA, Prudential, Ad Council, Hilton, and others.

About Balto

Balto is an AI that listens to phone calls and then prompts your rep what to say next. Balto goes beyond call analytics and gives companies powerful live tools:

  • Automatic on-call guidance
  • Live negotiating tips and objection handling
  • Real-time rapport building
  • Consistent and immediate training
  • Custom scripting
  • The language needed to move the call forward

Companies that benefit from Balto are those that utilize call centers like sales teams, collection agencies, customer support teams, and fundraising ventures. Balto is able to service these companies by providing live AI guidance for their reps and helping to elevate their numbers right now.

About Squirro

Squirro provides Augmented Intelligence solutions. Its unique technology marries Artificial Intelligence, Machine Learning, and predictive analytics, empowering organizations to transform enterprise data into AI-driven insights. Organizations using Squirro take advantage of its ability to source leads and recommend the next best action in an automated way. Its real-time 360-degree client cockpit provides a holistic and comprehensive understanding of the customer journey.

Squirro’s applications for Corporate Financial Services, Insurance and Manufacturing are successfully used by leading global organizations, such as ING, Investec, Helvetia, AXIS Re, Sony, and Bühler. Founded in 2012, Squirro currently has offices in Zurich, London, Munich, New York, San Francisco, and Singapore.

Features

  • A/B Testing
  • Analytics
  • API
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Multi-User
  • Notifications
  • Scheduling
  • SEO

Features

  • A/B Testing
  • Analytics
  • API
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Multi-User
  • Notifications
  • Scheduling
  • SEO

Features

  • A/B Testing
  • Analytics
  • API
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Multi-User
  • Notifications
  • Scheduling
  • SEO

Summary

  • Enterprise chatbot platform

  • Reduce your customer support volume with chat automation

  • Communicate with your customers at scale on messaging

Summary

  • Intelligent call guidance

  • Live call coaching

  • Rapport building

  • Real-time rep training

  • Objection handling

  • Negotiation tips

  • Call de-escalation

Summary

  • Drive more and higher qualified opportunities to your business

  • Reduce time to conversion

  • Anticipate customer requirements or issues

  • Enhance customer experience

  • Reduce customer churn

  • Develop deeper and longer lasting business relationships

  • Continuously monitor of your internal and external unstructured data

  • Detect patterns, trends, and anomalies relevant to your customers & markets

  • Generate meeting preparation notes

  • Have the right people alerted at the right time

FAQs

    No FAQs associated with this application.

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Squirro offers detailed documentation, training and certification, as well as smart and friendly customer support.

  • Does this service offer an API?
  • Squirro provides a REST API as well as an SDK for further customization.

  • Does this service integrate with any other apps?
  • Squirro offers easy integration with any applications that support HTML-based embeddings.

  • What is this service generally used for?
  • Squirro provides Augmented Intelligence solutions. Its unique technology marries Artificial Intelligence, Machine Learning, and predictive analytics, empowering organizations to transform enterprise data into AI-driven insights. Organizations using Squirro take advantage of its ability to source leads and recommend the next best action in an automated way. Its real-time 360-degree client cockpit provides a holistic and comprehensive understanding of the customer journey.

  • What are some applications this service is commonly used in tandem with?
  • Squirro is often used in conjunction with customer relationship management systems, enterprise resource planning systems, and any other business management applications.

  • What platforms does this service support?
  • The platform can be implemented on-premise, private cloud, or public cloud. It is accessible directly via browser or as an embedding in another system.

  • Who are the main user groups of this service?
  • Squirro is used by teams and managers that focus on acquiring new business, ensuring customer success, and risk mitigation.

  • Does this service offer multi-user capability (e.g. teams)?
  • Squirro is fully able to support multi-user environments.

Vendor Information

Founded:
-
Based in:
New York
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
969

Other

Who uses Reply.ai
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Balto
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Squirro
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, French, Spanish
Regional Restrictions:
No restrictions.
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