Compare Relenta CRM vs Zoho CRM

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About Relenta CRM

Email and CRM. Together at last.

Email is the lifeblood of your business communication. Yet it fails where it matters most: talking to customers. The current process is messy, fragmented and clunky. Different employees respond to different customers with different answers. The system is broken.

At best, your customers get confused. At worst, you lose them altogether. This is what happens when email and CRM exist as separate apps.

Your customers deserve better. So we redesigned email with customer experience in mind. We created the world’s first email-based CRM.

Relenta boiled the complexity of multiple emails into a simple and elegant CRM workspace that will revolutionize the way your team engages your customers.

About Zoho CRM

Zoho CRM is a cloud-based business management platform that offers sales and marketing automation tools with helpdesk, analytics, and customer support functions.

Connect with customers, partners and vendors over email, social media and various communication channels with Zoho CRM's omnichannel platform. Analyze trends, convert these into accounts and send out invoices or sales orders without having to leave Zoho CRM. Advanced blueprints, and journey planners help you engage with customers at every stage with data that informs your campaigns. Web form a/b testing and marketing attribution features give you the necessary depth to take the pulse of your audience.

Over 250,000 businesses worldwide run on Zoho CRM.

SMEs and Large enterprises across industries prefer Zoho CRM thanks to features that range from basic to advanced, with limitless customization options. You can also build your own CRM from scratch with SDKs on offer.

With 40+ in-built apps, Zoho is the only vendor with the highest Native offerings. Zoho CRM is one among that, and can integrate with over 500 popular third-party extensions like G Suite, Office 365 and MailChimp.

Try Zoho CRM at $14/user/month billed annually. Also, try it for free with a 3-user limit.

Get a 30-day FREE trial EXCLUSIVE to our ULTIMATE Edition. Premium support is available 24/7 at a price.

WHY CHOOSE ZOHO CRM?

  • Extract information and improve your processes with suggestions from Zia, AI-powered sales assistant

  • Access to in-depth analytics with custom dashboards for sales success

  • Automate tasks at various stages in your process management flows

  • Custom portals for your customers, vendors and partners to drive proactive engagement

  • Quick data migration from other CRMs

  • Flexible and Transparent Contracts. Pay only for what you need

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

Pricing

Standard (paid annually)

$39.00
1 user(s) / month
Included in plan:
  • Email Management
  • Contact Management
  • Shared Calendar
  • Sales Deals
  • Email Marketing
  • Email Open/Click Alerts via Sendgrid
  • Integration with 500+ apps via Zappier
  • Personal training and support

Standard (paid monthly)

$49.00
1 user(s) / month
Included in plan:
  • Email Management
  • Contact Management
  • Shared Calendar
  • Sales Deals
  • Email Marketing
  • Email Open/Click Alerts via Sendgrid
  • Integration with 500+ apps via Zappier
  • Personal training and support

FAQs

    Who are the main user groups of this service?
  • Small businesses

  • Does this service integrate with any other apps?
  • Relenta integrates with 500+ apps via Zapier

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer an API?
  • Yes

  • What is this service generally used for?
  • Shared email, contact and task management

  • What platforms does this service support?
  • Browser-based, including mobile app

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • Zapier
    Sendgrid
    Gmail

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Yes, Zoho CRM extends support in the following ways:

    • Email
    • LIVE Chat
    • Toll-FREE Calls
    • Knowledge Base
    • Forums
    • Cases and Solutions
    • Remote Assistance
    • Onboarding
    • Dedicated Account Manager
  • What are some applications this service is commonly used in tandem with?
  • Zoho CRM is used as an all-in-one system to avoid situations where users have to shuffle through multiple software applications for helpdesk, mail, campaigns, etc.

  • What is this service generally used for?
  • Zoho CRM is a centralised hub for all business-related tasks. It can be used as a helpdesk, sales and marketing system, contact management system and support platform. You can also track inventory and perform accounting tasks within the software.

  • Who are the main user groups of this service?
  • Zoho CRM caters to freelancers, small businesses, mid-sized and large enterprises through its varied editions and pricing.

  • Does this service offer an API?
  • Yes. Open-APIs are available with Zoho CRM
    [REST APIs, Bulk APIs, Notification APIs, Query APIs]

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Zoho CRM's free version allows up to 3 users.
    The Ultimate edition has a limit of 2000 users.

  • Does this service integrate with any other apps?
  • Yes, Zoho CRM integrates with over 300 popular third-party apps like G Suite, Office 365 and MailChimp. Zoho CRM is part of the 40 in-built apps from Zoho, the only vendor with the most amount of native apps on offer.

  • What platforms does this service support?
  • Zoho CRM can be accessed over web browsers designed for use on Linux, Mac OS X, and Windows desktops. The platform is also available as a mobile app for use on Android phones, as well as Apple's iPad and iPhone.

Vendor Information

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Employees:
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Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other

Who uses Relenta CRM
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.

Other

Who uses Zoho CRM
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, English, French, Hindi, Hungarian, Italian, Portuguese, Japanese, Korean, Polish, Russian, Spanish, Dutch, Swedish, Hebrew, Turkish, Vietnamese
Regional Restrictions:
No restrictions.

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