Compare rekroot vs Freshdesk vs UXRecord

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Crozscore:

55%
what is this?
21%
interest falling

Crozscore:

85%
what is this?
79%
58%
no significant changes

Crozscore:

49%
what is this?
26%
interest falling
rekroot screenshot Freshdesk screenshot UXRecord screenshot view 3 more

Software Description:

rekroot is the most advanced recruitment platform that can help you land your dream job. rekroot will find suitable openings for you based on your preferences and email these to you. Our system will constantly learn your interests and ensure that you & the recruiter have a near perfect match.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Software Description:

Mobile user research with: Videos, Screenshots, Heatmaps and End-user Feedback
For: Mobile building software groups
Who: Want to conduct user research and test, track and enhance in a collaborative environment the pre-launched and post-launched iOS and Android mobile applications with:
• Heatmaps
• Screen records
• First person video feedbacks
• Screenshot design improvements
UXRecord is a software recording and analytics web platform and mobile framework that helps you better understand what is the best UX fit for pre-launched and post-launched mobile applications.

UXRecord is divided into 2 frameworks working together with 1 collaborative dashboard
Frameworks:
• The first mobile framework created for iOS and Android devices is a new generation of mobile analytics integrated in the pre-launched mobile application offering our clients the possibility to view screen records, front face camera videos, heatmaps, design issues and solve the problems by collaborating with developers, designers and software testers.
• The second framework is offering the end-user the possibility to record and submit their front face camera feedback for your product, while you can analyze the heatmaps that were created.

Features:

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Features:

  • Third-Party Plugins/Add-Ons
  • External Integrations
  • A/B Testing
  • Video
  • Data Export
  • Dashboard
  • Notifications
  • Multi-User
  • Data Visualization
  • Conversion Tracking
  • Password & Access Management

Summary:

    No key features associated with this application.

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary:

  • Mobile user research with screen records, screenshots, heatmaps and end-user video feedback

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs:

    What is this service generally used for?
  • Improving User Experience for mobile apps post- and pre-launch

  • Does this service integrate with any other apps?
  • We don't integrate with any other apps.

  • Who are the main user groups of this service?
  • Developers, Designers, Software Testers, Mobile Development Teams

  • What platforms does this service support?
  • We support the integration with native mobile apps that use Android or iOS - all the functionalities integrated with a web online platform.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, we offer a collaborative dashboard where users can view, submit and analyze mobile data.

  • Does this service offer an API?
  • No, we don't currently offer an API.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we offer a tutorial on how to use and install the software.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
74
Followers:
15

Other:

Who uses rekroot
  • Startups
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • Android
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses UXRecord
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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