Compare Referral Rock vs Campaigned vs Freshdesk

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Crozscore:

78%
what is this?
40%
no significant changes

Crozscore:

54%
what is this?
28%
interest falling

Crozscore:

86%
what is this?
80%
58%
Referral Rock screenshot Campaigned screenshot view 3 more Freshdesk screenshot

Software Description:

Referral Rock makes word of mouth marketing a channel for growth.

Using our referral software service with proven best practices, you can put your referral marketing on autopilot instead of hoping referrals happen by themselves.

Software Description:

Campaigned is a cloud-based referral marketing software, allowing to easily create referral programs and run effective promotions.

It's unique approach differs from common referral tracking software, introducing a new way to create campaigns with a constructor, a really unique and effective tool, which allows to build campaign workflow with step by step actions. Thus you can adjust your campaign to 100% fit your needs, which can't be achieved with predefined program types.

Campaigned is a self-hosted solution, which doesn't require any installation or configuration and only takes 5 minutes to set up and running a referral program.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Features:

  • Customer Advocacy
  • Multi-User
  • Dashboard
  • Data Visualization
  • API
  • Lead Management

Features:

  • Conversion Tracking
  • Data Import
  • Referral Tracking
  • Dashboard

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Summary:

  • Referral marketing software

  • Referral marketing software for any business

  • Referral marketing automation

  • Make it easy for anyone to refer you

Summary:

  • Dedicated landing page for promotion and referral program

  • Fits businesses, selling offline

  • Multiple reward types, including fixed and percentage of sale monetary and custom rewards

  • Support for multiple and custom currencies, e.g. credits or points

  • Advanced mobile-friendly Referrer Dashboard

  • Collect data from your referrer with custom forms

  • Advanced landing page builder, allowing to add custom HTML and CSS

  • Simple and easy to use, launch in 10 minutes

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Starter

$150.00
1 user(s) / month
Included in plan:
  • 1000 members
  • Unlimited referrals
  • 1 active program
  • 1 user account
  • Standard branding
  • Standard reward payouts
  • Standard integrations

Growth

$300.00
unlimited user(s) / month
Included in plan:
  • 5000 Members
  • Unlimited referrals
  • 3 active programs
  • Unlimited user accounts
  • Advanced branding
  • Advanced reward payouts
  • Standard integrations

Established Business

$450.00
unlimited user(s) / month
Included in plan:
  • 10,000 members
  • Unlimited referrals
  • 5 active programs
  • Premium branding
  • Unlimited user accounts
  • Premium reward payouts
  • Standard integrations

Agency & Enterprise

$0.00
Contact for pricing
Included in plan:
  • Premium branding
  • Premium reward payouts
  • Custom integrations

Basic (Billed Yearly)

$25.00
per month
Included in plan:
  • Unlimited referrers
  • Unlimited recommendations
  • Unlimited referrals
  • Chat & email support
  • Chat & email support

Basic (Billed Monthly)

$30.00
per month
Included in plan:
  • Unlimited referrers
  • Unlimited recommendations
  • Unlimited referrals
  • Chat & email support

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    Does this service integrate with any other apps?
  • Yes, there are many possible integrations. Some include HubSpot, 3dcart, Zapier, Shopify, AgileCRM, amongst much more.

  • Who are the main user groups of this service?
  • Small Businesses, Independent Service Providers, eCommerce, SaaS, SMBs, Enterprises

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, accounts can contain different team members.

  • Does this service offer guides, tutorials and or customer support?
  • In person, Documentation, FAQs, Knowledge Base, Online Support, Video Tutorials.

  • Does this service offer an API?
  • Yes.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Own company website, e-commerce software

  • What platforms does this service support?
  • Web

  • Who are the main user groups of this service?
  • Small and medium-size companies, marketing agencies

  • What is this service generally used for?
  • Running promotions and referral programs. Sales increase

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
196
Followers:
3.97k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Other:

Who uses Referral Rock
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Campaigned
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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