Compare Referral Rock Software vs Freshdesk vs Newsletter2Go

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Crozscore:

64%
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50%
interest falling

Crozscore:

88%
what is this?
86%
68%
interest falling

Crozscore:

80%
what is this?
100%
35%
no significant changes
Referral Rock Software screenshot Freshdesk screenshot Newsletter2Go screenshot

Software Description:

Referral Rock provides online referral marketing automation software to help any business get more customers using the power of their own network. Online and offline businesses can design incentive-based programs, enroll existing customers and partners, capture the new leads and sales, then issue rewards automatically.

Referral Rock software automates every step of the process so a business can scale and consistently measure the success of referral marketing programs.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Software Description:

Newsletter2Go is one of the leading email marketing platforms in Europe, with over 70,000 customers in more than 50 countries. Their email marketing software is specifically designed for e-commerce firms, digital marketing agencies, non-profits, as well as SMEs. Newsletter2Go offers unique features like 1 click product transfer, 1 click content transfer, and credit payback.

Features:

  • Dashboard
  • Multi-User
  • Data Visualization
  • API
  • Lead Management

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Features:

  • Data Export
  • Lead Scoring
  • Data Visualization
  • Audience Targeting
  • Scheduling
  • Dashboard
  • Customer Management
  • Third-Party Plugins/Add-Ons
  • Notifications
  • Lead Management
  • Data Import
  • External Integrations
  • Email Integration
  • Brand Management
  • API
  • A/B Testing
  • Contact Management
  • Multi-User
  • Marketing Automation
  • Conversion Tracking

Summary:

  • Referral marketing software

  • Referral marketing software for any business

  • Referral marketing automation

  • Make it easy for anyone to refer you

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary:

    No key features associated with this application.

Starter

$150.00
1 user(s) / month
Included in plan:
  • 1000 members
  • Unlimited referrals
  • 1 active program
  • 1 user account
  • Standard branding
  • Standard reward payouts
  • Standard integrations

Growth

$300.00
unlimited user(s) / month
Included in plan:
  • 5000 Members
  • Unlimited referrals
  • 3 active programs
  • Unlimited user accounts
  • Advanced branding
  • Advanced reward payouts
  • Standard integrations

Established Business

$450.00
unlimited user(s) / month
Included in plan:
  • 10,000 members
  • Unlimited referrals
  • 5 active programs
  • Premium branding
  • Unlimited user accounts
  • Premium reward payouts
  • Standard integrations

Agency & Enterprise

$0.00
Contact for pricing
Included in plan:
  • Premium branding
  • Premium reward payouts
  • Custom integrations

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    Does this service integrate with any other apps?
  • Yes, there are many possible integrations. Some include HubSpot, 3dcart, Zapier, Shopify, AgileCRM, amongst much more.

  • Who are the main user groups of this service?
  • Small Businesses, Independent Service Providers, eCommerce, SaaS, SMBs, Enterprises

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes, accounts can contain different team members.

  • Does this service offer guides, tutorials and or customer support?
  • In person, Documentation, FAQs, Knowledge Base, Online Support, Video Tutorials.

  • Does this service offer an API?
  • Yes.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support? (e.g. native mobile apps)
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: knowledge base, community forums, chat support, FAQ, and email support.

  • Does this service offer multi-user capability? (e.g. teams)
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs:

    Does this service offer multi-user capability? (e.g. teams)
  • Multi-user management in our newsletter software enables you to create as many sub-user accounts as you like. Additionally, you can allocate each sub-user different permissions and roles.

    Examples of permissions for sub-users:

    Account management (manage accounts, access invoices etc.)
    Mailing permissions (create, send, delete etc.)
    Reports permissions (access and download reports etc.)
    Contact permissions (import and delete contacts, etc.)
    Visibility (hide ‘Prices’ from Menu etc.)

  • Does this service offer guides, tutorials and or customer support?
  • Newsletter2Go offers free support services. The support team is available via phone and email.
    Moreover, Newsletter2Go has produced numerous email marketing videos, whitepapers and runs a blog, where blog posts are added on a regular basis.

  • What is this service generally used for?
  • Create and send out professional and relevant newsletters that your customers will love.
    Measure your marketing ROI in real-time and see for yourself how effective your newsletter is.
    Automate your newsletter campaigns.

  • What platforms does this service support? (e.g. native mobile apps)
  • N/A

  • Does this service integrate with any other apps?
  • Afterbuy
    commerce:SEO
    Gambio
    JTL Shop 3 / 4
    Lightspeed (SEOshop)
    Magento
    OpenCart
    osCommerce
    Plentymarkets
    OXID eSales
    PrestaShop
    Shopify
    Shopware
    WooCommerce
    xt:Commerce
    Zen Cart
    CentralStationCRM
    cobra CRM
    Microsoft Dynamics CRM
    Salesforce
    Sugar CRM
    Contao
    Drupal
    Joomla
    WordPress

  • Does this service offer an API?
  • Are you working with a system that is not yet supported? No problem – with a custom interface you can use Newsletter2Go’s powerful tools without any problems. With the high-performance REST API, you can use our newsletter infrastructure and have access to many different functions. Benefit from whitelisted newsletter dispatch and comprehensive analytics options.

  • What are some applications this service is commonly used in tandem with?
  • E-commerce system
    CRM
    CMS

  • Who are the main user groups of this service?
  • Agencies, Freelancers, Enterprises, Ecommerce, SMEs, Developers, Non-profits

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
180
Followers:
4.63k

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
70.4k
Followers:
19.6k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
10.4k
Followers:
1.24k

Other:

Who uses Referral Rock Software
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Newsletter2Go
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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