Compare Referral Rock vs Freshdesk vs GreenRope

GreenRope

CRM
 (108)
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Crozscore:

64%
what is this?
50%
interest falling

Crozscore:

88%
what is this?
87%
68%
interest falling

Crozscore:

82%
what is this?
86%
57%
interest rising
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Software Description:

Referral Rock provides online referral marketing automation software to help any business get more customers using the power of their own network. Online and offline businesses can design incentive-based programs, enroll existing customers and partners, capture the new leads and sales, then issue rewards automatically.

Referral Rock software automates every step of the process so a business can scale and consistently measure the success of referral marketing programs.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Software Description:

GreenRope is your one-stop shop to help you with sales, marketing, and operations. GreenRope includes advanced marketing automation capabilities, sales force automation, and a tool box of features to help manage and operate your business.

GreenRope is a company built around providing exceptional value to our customers. In the past 14 years, we have evolved from being one of the first email marketing service providers to being the only Complete CRM on the market. Combining sales, marketing, and operations in to a single platform, GreenRope inspires collaboration with your clients, vendors, and employees and we live this collaborative culture, listening to people like you to build what YOU want to run your business.

GreenRope's Complete CRM helps business owners, sales managers and marketers bridge the gap between departments and make data accessible throughout, so your business runs smoothly and effectively with all the information a team needs to better target and serve their leads and customers.

Features:

  • Dashboard
  • Multi-User
  • Data Visualization
  • API
  • Lead Management

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Features:

  • Gantt Charts
  • Click-to-Dial
  • Call Tracking
  • Budgeting
  • Social-Media Integration
  • Brand Management
  • Audience Targeting
  • A/B Testing
  • Conversion Tracking
  • Google Apps Integration
  • Inventory Tracking
  • Third-Party Plugins/Add-Ons
  • Supplier Management
  • Multi-User
  • Lead Scoring
  • Task Scheduling/Tracking
  • Lead Management
  • Customer Management
  • Calendar Management
  • Scheduling
  • Dashboard
  • Project Management
  • Marketing Automation
  • Notifications
  • API
  • Email Integration
  • Data Export
  • File Transfer
  • Data Import
  • Forecasting
  • Data Visualization
  • External Integrations
  • Contact Sharing
  • Contact Management
  • 2-Factor Authentication
  • File Sharing

Summary:

  • Referral marketing software

  • Referral marketing software for any business

  • Referral marketing automation

  • Make it easy for anyone to refer you

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary:

  • Complete CRM

  • Email Marketing

  • Marketing Automation

  • Event Management

  • Calendar and Appointment Booking

  • Websites and Analytics

  • Project Management

  • SMS Marketing

  • eCommerce

  • Surveys

Starter

$150.00
1 user(s) / month
Included in plan:
  • 1000 members
  • Unlimited referrals
  • 1 active program
  • 1 user account
  • Standard branding
  • Standard reward payouts
  • Standard integrations

Growth

$300.00
unlimited user(s) / month
Included in plan:
  • 5000 Members
  • Unlimited referrals
  • 3 active programs
  • Unlimited user accounts
  • Advanced branding
  • Advanced reward payouts
  • Standard integrations

Established Business

$450.00
unlimited user(s) / month
Included in plan:
  • 10,000 members
  • Unlimited referrals
  • 5 active programs
  • Premium branding
  • Unlimited user accounts
  • Premium reward payouts
  • Standard integrations

Agency & Enterprise

$0.00
Contact for pricing
Included in plan:
  • Premium branding
  • Premium reward payouts
  • Custom integrations

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

Free 14 Day Trial

Free
Included in plan:
  • All Features

Starter

$149.00
unlimited user(s) / month
Included in plan:
  • 1,000 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

Prime

$199.00
unlimited user(s) / month
Included in plan:
  • 3,000 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

Pro

$249.00
unlimited user(s) / month
Included in plan:
  • 5,000 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

Premium

$299.00
unlimited user(s) / month
Included in plan:
  • 7,500 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

Powerhouse

$349.00
unlimited user(s) / month
Included in plan:
  • 10,000 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

Supreme

$449.00
unlimited user(s) / month
Included in plan:
  • 25,000 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

Ultimate

$699.00
unlimited user(s) / month
Included in plan:
  • 50,000 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

FAQs:

    Does this service integrate with any other apps?
  • Yes, there are many possible integrations. Some include HubSpot, 3dcart, Zapier, Shopify, AgileCRM, amongst much more.

  • Who are the main user groups of this service?
  • Small Businesses, Independent Service Providers, eCommerce, SaaS, SMBs, Enterprises

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes, accounts can contain different team members.

  • Does this service offer guides, tutorials and or customer support?
  • In person, Documentation, FAQs, Knowledge Base, Online Support, Video Tutorials.

  • Does this service offer an API?
  • Yes.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support? (e.g. native mobile apps)
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: knowledge base, community forums, chat support, FAQ, and email support.

  • Does this service offer multi-user capability? (e.g. teams)
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes, GreenRope offers full 24/7 access to support by phone call, live online chat, email, and ticketing.

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes, all subscription plans include unlimited users under one subscription.

  • Does this service offer an API?
  • Yes, full API documentation is available to all users.

  • What platforms does this service support? (e.g. native mobile apps)
  • GreenRope is supported through all web applications, and also available through GooglePlay and iTunes App Stores.

  • Does this service integrate with any other apps?
  • Yes, GreenRope integrates with a large variety of applications directly on its platform and through Zapier.

  • What are some applications this service is commonly used in tandem with?
  • Some applications that GreenRope is commonly used in tandem with include Gmail, Outlook, Quickbooks, Paypal, Authorize.net, and Zapier.

  • What is this service generally used for?
  • GreenRope is generally used as a complete CRM for marketing, sales, and operations.

  • Who are the main user groups of this service?
  • GreenRope's main users include small to mid-size businesses, entrepreneurs, and startups.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
181
Followers:
4.63k

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
70.4k
Followers:
19.7k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
1.78k
Followers:
2.48k

Other:

Who uses Referral Rock
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses GreenRope
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, French, German, Norwegian, Swedish, Danish, Finnish, Icelandic, Portuguese, Italian, Dutch, Slovenian, Polish, Czech, Russian, Ukrainian, Hebrew, Arabic, Chinese, Japanese, Korean, Thai, Vietnamese, Hindi, Turkish, Hungarian
Regional Restrictions:
No restrictions.
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