Compare Recognize vs Preferred Patron vs Spidergap

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Crozscore:

74%
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33%
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Crozscore:

88%
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98%
25%
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Crozscore:

75%
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100%
31%
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Software Description:

Recognize helps companies unlock their staff's hidden potential. Built on a foundation of social psychology research, thousands of company leaders see a 2x to 8x engagement improvement with Recognize. Use cases include reducing turnover, increasing productivity, increasing revenue, and improving net promoter score. Recognize comes equipped with badges, points, leaderboards, privileges, teams, certificates, rewards, hall of fame, and more all integrated in Office 365, Sharepoint, Outlook, Yammer, Slack, Mobile and Chrome

Software Description:

Preferred Patron is the industry leading solution for Loyalty Marketing and Gift Card Management. With Preferred Patron you will increase your customer engagement levels in profitable ways. Seamlessly leverage e-mail and sms to reach your customers. Incorporate incentive based promotions, such as Multi-Tiered Rewards Programs with automatic transitions between levels, Mystery Gamification, Electronic and Paper Coupons, Appreciation, Recognition, Miss You, Referral, Cash Back, Raffles, Surveys, Fundraisers, Event Reminders and more.

  • Fully automated Omni-Channel marketing using E-mail and SMS Text Messaging.
  • Spend based and visit based point accrual models supported.
  • Mobile iOS and Andriod customer apps.
  • Gift Card management included free.
  • Operate with plastic cards, mobile app or phone#.
  • Mobile optimized member web portal included free.
  • Social Media referrals and likes.

Enjoy increased marketing effectiveness with built-in Drip and Behavioral Marketing capabilities.

Software Description:

You can support employees' personal development by using Spidergap to perform a '360' - collecting feedback from their colleagues, and presenting the results in a way that makes it easy for the employee to prioritise improvement, and write their personal development plan.

Try Spidergap for free with up to 5 employees.

Features:

  • Employee Incentive Management
  • Multi-User
  • Gamification
  • Notifications
  • Employee Training

Features:

  • Email Integration
  • Conversion Tracking
  • Social-Media Integration
  • Brand Management
  • Audience Targeting
  • Scheduling
  • Customer Management
  • Dashboard
  • Marketing Automation
  • Multi-User
  • Contact Management
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • API

Features:

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • Super easy customisation is possible using the online designer - change your questionnaire, email invites, or even the report

  • Quick and easy to run through a 360 end-to-end (you can do it in less than 3 minutes using our default templates)

  • Best practice guidance, resources and tips

  • Customer support that people rave about

per user

$2.00
1 user(s) / month
Included in plan:
  • Manager & peer-to-peer employee recognition
  • Hall of Fame
  • White label theme
  • Text message employee recognition
  • Employee award certificates
  • Rewards
  • Yammer integration
  • Staff leaderboards
  • Kiosk mode
  • Slack
  • Leaderboards & points
  • Outlook
  • Company-wide privacy
  • Create badges
  • Browser Extensions
  • Office 365
  • LDAP Single Sign On
  • Sharepoint

Bronze Edition

$69.00
1 Company License per Month
Included in plan:
  • 7,500 Customers
  • Runs on your own computer
  • Visit and Spend based point accrual
  • Free gift card processing
  • Mobile app for members
  • Unlimited reward levels
  • 1 rewards program
  • 5 incentive promotions
  • Unlimited e-mail blasts
  • (1) Vanity SMS keyword
  • Unlimited transaction triggered SMS (USA only)
  • Bulk SMS blast capability
  • Free Preferred Patron™ cards (up to 400/mo, excludes shipping)
  • Custom branded cards available
  • Cardless operation supported
  • Tablets Available as optional add-ons

Silver Edition

$129.00
1 Company License Per Month
Included in plan:
  • 15,000 Customers
  • Runs on your own computer
  • Visit and Spend based point accrual
  • Free gift card processing
  • Mobile app for members
  • Unlimited reward levels
  • Unlimited rewards programs
  • Unlimited incentive promotions
  • Unlimited e-mail blasts
  • (1) Vanity SMS keyword
  • Unlimited transaction triggered SMS (USA only)
  • Bulk SMS blast capability
  • Free Preferred Patron™ cards (up to 400/mo, excludes shipping)
  • Custom branded cards available
  • WYSIWYG editor & designer
  • Full DIY marketing capability
  • Drip marketing
  • Tablets Available as optional add-ons

Gold Edition

$249.00
1 Company License per Month
Included in plan:
  • 30,000 Customers (additional available as add-ons)
  • Runs on your own computer
  • Visit and Spend based point accrual
  • Free gift card processing
  • Mobile app for members
  • Unlimited reward levels
  • Unlimited rewards programs
  • Unlimited incentive promotions
  • Unlimited e-mail blasts
  • (1) Vanity SMS keyword
  • Unlimited transaction triggered SMS (USA only)
  • Bulk SMS blast capability
  • Free Preferred Patron™ cards (up to 400/mo, excludes shipping)
  • Custom branded cards available
  • WYSIWYG editor & designe
  • Full DIY marketing capability
  • Drip marketing
  • Behavioral/Trigger based marketing
  • eGiftCards: Virtual gift card delivery
  • Packages: Bundled products/services
  • Surveys: Interactive online
  • Cause marketing (fundraiser)
  • Extra customers - Only $25/mo for 100K
  • Tablets Available as optional add-ons

Pricing:

  • Credit card required: No
  • Employees assessed - Cost per employee
    Up to 49 - £59
    50 to 99 - £45
    100 to 249 - £35
    250 to 499 - £25
    500 to 999 - £17.5
    1,000 to 2,499 - £12.5
    2,500 to 4,999 - £9
    5,000+ - £6.5
    Prices exclude VAT
    (Visit our website for more information)

FAQs:

    No FAQs associated with this application.

FAQs:

    What is this service generally used for?
  • The Preferred Patron™ service and products assist businesses in achieving increased customer engagement and personalized consumer marketing. It allows businesses to run an advanced rewards programs and a variety of incentive promotions, to help drive consumer traffic.

  • Does this service offer multi-user capability (e.g. teams)?
  • All editions support independant merchants as well as multi-outlet businesses, including franchises and multi-store corporations.

  • Does this service offer an API?
  • A Restful API based on JSON data exchange format is supplied with each Silver and Gold subscription.

  • Does this service offer guides, tutorials and or customer support?
  • Customer support is included free with every subscription. Includes 24x7 e-mail support as well as phone support and remote dial-in support during standard business hours (9:00a-5:00p) Eastern Time. Gold edition includes priority support. Online help is available from within the application. A video tutorial library is also included. Each client also receives up to 2 hours of getting started training with a live customer support representative (included).

  • Does this service integrate with any other apps?
  • The Preferred Patron™ will often co-exist seamlessly with various POS (Point-of-Sale systems), SMS (Shop Management Systems), DMS (Dealer Management Systems) and PMS (Property Management Systems). The Preferred Patron™ program has a built-in toggle button, which floats over the POS/DMS/PMS systems, to allow the loyalty system to be activated from an "integrated" button. Additionally, we offer direct data feeds from most DMS and SMS systems.

  • What are some applications this service is commonly used in tandem with?
  • The Preferred Patron™ will often co-exist seamlessly with various POS (Point-of-Sale systems), SMS (Shop Management Systems), DMS (Dealer Management Systems) and PMS (Property Management Systems). The Preferred Patron™ program has a built-in toggle button, which floats over the POS/DMS/PMS systems, to allow the loyalty system to be activated from an "integrated" button. Additionally, we offer direct data feeds from most DMS and SMS systems.

  • What platforms does this service support?
  • The Preferred Patron™ client programs will run on the business' own Windows PC or Tablet PC (Windows 7 or later). There is also a web-enabled cashier interface available, which is platform independent. For member access, each subscription comes with a mobile optimized (responsive design) web portal as well as a native iOS and Andriod member app, which members may use to browse the rewards catalog, see any incentives they have been awarded, read past marketing messages as well as maintain their profile and preferences.

  • Who are the main user groups of this service?
  • The company offers cutting-edge customer retention and loyalty software tools to loyalty resellers and clients world-wide. Industries served include automotive, retail hospitality & hotel, restaurant, medical, orthodontic, esthetics, college & university, healthcare, café, resort, golf and country club, salon & spa, vape, cannabis, gas station & car wash, health & fitness and entertainment.

FAQs:

    Who are the main user groups of this service?
  • Business leaders and HR / L&D managers who want to support personal development of their employees.

  • What is this service generally used for?
  • 360 degree feedback - helping employees to prioritise their personal development based on feedback from others

  • What platforms does this service support?
  • Web-based, with support for all modern browsers and mobile devices

  • What are some applications this service is commonly used in tandem with?
  • Normally standalone, although you can export/import with Spidergap if you need to (e.g. to export data from an HR system, to then use in Spidergap).

  • Does this service integrate with any other apps?
  • You can export/import with Spidergap if you need to via Excel (e.g. to export data from an HR system, to then use in Spidergap).

  • Does this service offer an API?
  • No

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes - you can add other users to your 360 project and decide what they can / cannot do.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, lots! Take a look at http://www.spidergap.com/help for all the above, or email support@spidergap.com

Publisher:

Founded:
-
Based in:
San Francisco
Employees:
2-10
Likes:
Followers:
211

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2011
Based in:
-
Employees:
2-10
Likes:
185
Followers:
854

Other:

Who uses Recognize
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Preferred Patron
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
Croatian, French, English, Spanish, Portuguese
Regional Restrictions:
No restrictions.

Other:

Who uses Spidergap
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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