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About Receptive

We have now been acquired by Pendo.

Receptive enables B2B SaaS companies to grow faster with Product Demand Intelligence (PDI).

Your users are able to submit feedback and ideas from inside your application. They can browse other feedback, and they can prioritize the ideas that are most important to them.

At a glance, your Product managers can see what your customers, prospects, or internal teams want the most. they can filter by account value, location, industry and many other metrics that are crucial for B2B companies.

Receptive sends notifications out to the users who are interested whenever an idea changes status, ensuring everyone is automatically kept up to date.

You can build multiple roadmaps using the ideas that have been submitted through Receptive, using our intuitive drag and drop interface.

Receptive is an all-in-one product feedback solution designed exclusively for B2B SaaS companies, helping them make the right product decisions, and ultimately grow and scale.

About Mopinion

In order to succeed in a more complex and digitising world, you'll need a helping hand when it comes to finding out exactly what your customers want and need.

At Mopinion we provide you with an All-in-One User Feedback Software that enables your digital team to act across all digital touchpoints (web, mobile, email).

Mopinion empowers its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana.

  • Customisable feedback forms
  • Real-time statistics
  • API integrations
  • Various CX metrics
  • Text analytics
  • Advanced reporting capabilities
  • Fully Customisable Dashboard Grid
  • Feedback Translations (Enterprise package only)

  • NEW! Conersational Feedback - a combination of chat technology with the simplicity of our feedback form builder which allows you to build two-way conversations.

Features

  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score

Features

  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score

Summary

  • Receive feedback from customers, prospects, and internal teams.

  • Find out what your users want the most.

  • Filter reports by MRR, location, industry, and other key metrics.

  • Create multiple roadmaps to plan for the future.

  • Automatically keep your users up to date with product developments.

  • Integrate with all your favorite tools such as JIRA, Salesforce, and Zapier.

Summary

  • Collect online feedback and turn it into useful insights Feedback analytics software for websites, mobile apps and email

  • Target your slide-in surveys and web notifications precisely

  • Collect feedback with screenshots to understand what users want

  • Embed your feedback forms in-page to optimise funnels and content

  • Use email feedback to improve your email marketing campaigns

  • Easily collect in-app feedback using our mobile SDK

  • Customisable Net Promoter and CX survey campaigns across all digital channels

  • Take full control of your feedback data visualisations and analyses

  • Our native text analysis technology helps you explore huge amounts of data

  • Collaborate & Engage - We bring you from insights to action

Pricing

Bronze

$39.00
1 user(s) / month
Included in plan:
  • Manage requests and feedback
  • Communicate updates
  • Publish a release log
  • Powerful reporting
  • In-app widget and customer portal
  • Roadmap publishing
  • Your own branding
  • JIRA, Zapier, Zendesk and Intercom integrations
  • Email from your domain
  • Multi-language
  • Email support

Silver

$59.00
1 user(s) / month
Included in plan:
  • Manage requests and feedback
  • Communicate updates
  • Publish a release log
  • Powerful reporting
  • In-app widget and customer portal
  • Roadmap publishing
  • Your own branding
  • JIRA, Zapier, Zendesk and Intercom integrations
  • Email from your domain
  • Multi-language
  • Custom SSL hostname
  • Single sign-on via SAML
  • Dedicated customer success manager
  • Team permissions
  • Salesforce add-on
  • Phone and email support

Enterprise


1 user(s) / month
Included in plan:
  • Manage requests and feedback
  • Communicate updates
  • Publish a release log
  • Powerful reporting
  • In-app widget and customer portal
  • Roadmap publishing
  • Your own branding
  • JIRA, Zapier, Zendesk and Intercom integrations
  • Email from your domain
  • Multi-language
  • Custom SSL hostname
  • Single sign-on via SAML
  • Dedicated customer success manager
  • Team permissions
  • Salesforce add-on
  • Phone and email support
  • High-touch customer success
  • Pro services options
  • Datacenter choice
  • Contract review option
  • Annual contract and invoicing

Pricing

Growth

$229.00
20 user(s) / month
Included in plan:
  • 1 Digital Channel
  • Website: 2.000.000 (Page views / month)
  • Email: 200.000 (Email / month)
  • 1 Dashboard
  • 1 SDK Domain
  • Unlimited Feedback Forms
  • Unlimited Feedback Responses
  • In-Page Feedback
  • Full API Access
  • Email Support
  • Data Processing Agreement

Turbo Growth

$579.00
20 user(s) / month
Included in plan:
  • 1 Digital Channel
  • Website: 8.000.000 (Page views / month)
  • Email: 1.000.000 (Email / month)
  • In-App: 400.000 (Users / month)
  • 1 Dashboard
  • 1 SDK Domain
  • Unlimited Feedback Forms
  • Unlimited Feedback Responses
  • In-Page Feedback
  • Full API Access
  • Email Support
  • Data Processing Agreement

Enterprise


Tailored Plan
Included in plan:
  • Unlimited Digital Channels
  • Website: Unlimited (Page views / month)
  • Email: Unlimited (Email / month)
  • In-App: Unlimited (Users / month)
  • Unlimited Dashboards
  • Unlimited SDK Domains
  • Unlimited Feedback Forms
  • Unlimited Feedback Responses
  • In-Page Feedback
  • Full API Access
  • 20+ Users
  • Email Support
  • Data Processing Agreement
  • Dedicated Success Manager
  • Regular Team Consultations
  • Onboarding Sessions
  • Bespoke Training Services
  • Service Level Agreement
  • Single Sing-On
  • Dedicated Domain & Storage

FAQs

    No FAQs associated with this application.

FAQs

    What is this service generally used for?
  • Mopinion is an all-in-one user feedback platform that helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email).

  • Who are the main user groups of this service?
  • Start-ups, SME's and multinational enterprises that provide online services or sales via their online channels.

    Many organizations choose Mopinion because they want more than just a feedback collection or survey tool; they want to make sense of feedback data with the most innovative and flexible feedback analysis software on the market.

    Join some of the most forward-thinking digital teams from companies such as Arcadia, TSB Bank, Walmart, Hotels.com, Siemens, Ahold, Mediacorp Ltd and many more.

    A snap of market leaders who trust Mopinion:
    Arcadia, Ahold, Decathlon, Efteling, Greetz, Hotels.com, Kia, KLM, KPN, Mediacorp, Siemens, TSB Bank, TomTom, TUI, Walmart, and more...

  • Does this service offer multi-user capability (e.g. teams)?
  • Mopinion makes it possible to deliver a great digital experience by systematically engaging everyone: your customers, your team, and your leadership.

    With proactive email alerts, we notify you anything important as possible. The feedback flow goes through your company, making sure it's delivered from point A to point B. Track actions, write notes, set reminders and visualize progress. We make it possible for you and your team to act on the feedback you receive.

  • Does this service offer an API?
  • Mopinion offers data API with a detailed guide on how to access the data related to your customer's feedback. Mopinion is a real-time onsite user feedback system for analysis of customer experience of your web applications.

  • Does this service integrate with any other apps?
  • Mopinion makes it possible to integrate your Project Management tools. E.g. to import tasks for your team members can directly go into apps like Jira, Slack, Trello, Asana, WordPress, Magento, Optimizely, Google, and many more...

  • Does this service offer guides, tutorials and or customer support?
  • Mopinion offers service in many ways. Including customer support, guides, and other useful resources.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
759

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
2.45k

Other

Who uses Receptive
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Mopinion
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, Dutch, German, French, Spanish
Regional Restrictions:
No restrictions.
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