Compare Really Simple Systems vs LiveChat vs RocketBolt

About Really Simple Systems

Really Simple Systems CRM is a cloud-based CRM system, designed for small to medium sized business.The CRM includes everything a small business needs to keep on top of their sales and marketing. With an integrated email marketing module that includes GDPR compliance features to manage consent opt-in, you can send out automated bulk emails and track the responses straight into your CRM.

Really Simple Systems CRM makes sure you get the most from your time and investment. The CRM is designed to grow with your business and offers 3 pricing plans: Free, Starter, Professional and Enterprise. So you can start for free and upgrade as your business grows.

About LiveChat

LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website.

In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time.

LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.

About RocketBolt

RocketBolt is a simple, yet powerful lead tracking tool that decreases the amount of time sales teams waste researching and monitoring leads.RocketBolt integrates seamlessly with your current marketing and sales workflows to record lead activity.Once a high-priority lead is identified, RocketBolt continuously monitors that lead's activity - on your website, in the news, and across social media; and alerts sellers to key strategic contact opportunities in real time.

Features

• 2-Factor Authentication
• API
• Calendar Management
• Contact Management
• Contact Sharing
• Customer Management
• Dashboard
• Data Export
• Data Import
• Data Visualization
• Email Integration
• External Integrations
• File Sharing
• File Transfer
• Google Apps Integration
• Lead Management
• Lead Scoring
• Marketing Automation
• Multi-User
• Notifications
• Scheduling
• Social-Media Integration
• Task Scheduling/Tracking
• Third-Party Plugins/Add-Ons
• Call Tracking
• Click-to-Dial
• Sales Automation
• Pipeline Management

Features

• API
• Batch Permissions & Access
• Chat
• Contact Management
• Customer Management
• Dashboard
• Data Export
• Data Import
• Email Integration
• External Integrations
• Google Apps Integration
• Lead Management
• Lead Scoring
• Marketing Automation
• Multi-User
• Notifications
• Click-to-Dial

Features

• API
• Audience Targeting
• Budgeting
• Calendar Management
• Contact Management
• Contact Sharing
• CRM Integration
• Customer Management
• Dashboard
• Data Export
• Data Import
• Data Visualization
• Email Integration
• Expense Tracking
• External Integrations
• Forecasting
• Google Apps Integration
• Inventory Tracking
• Lead Management
• Lead Scoring
• Marketing Automation
• Multi-Currency
• Multi-User
• Notifications
• Project Management
• Referral Tracking
• Scheduling
• Supplier Management
• Third-Party Plugins/Add-Ons
• Travel Management
• Call Tracking
• Call Disposition
• Softphone
• Sales Motivator

Summary

• Easy to use CRM system designed for small and medium sized business doing B2B sales and contact management.

Summary

• Tickets: Keeps the communication going and handles cases via tickets.

• Customization: Fine-tuning of the look and developing user's brand awareness.

• Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives.

• File-sharing: Sharing files with website visitors over chat.

• Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.

• Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.

Summary

• Integration: Integrates with all major marketing automation and email platforms such as Gmail and Outlook.

• 24/7 Lead Monitoring: Across the news and social media with instant alerts about relevant sales opportunities.

• Real-time tracking of sales leads on your website, and one-click lead and data syncing with Salesforce.

Pricing

• Starting from: $18.00/month
• Credit card required: No

• Start for Free with 2 users and 100 accounts. As your company grows you can add more Users, Accounts and Advanced Features as you need to on our Starter, Professional and Enterprise plans. Add on the optional Marketing Module to send automated email marketing campaigns to your contacts.

Pricing

• Starting from: $16.00/month
• Credit card required: N/A

• LiveChat is offered as SaaS, and comes with a 14-day free trial. There are 4 plans to choose from:

  • Starter - $16/seat/month
  • Team - $33/seat/month
  • Business - $50/seat/month
  • Enterprise - $149/seat/month

Pricing

• Starting from: $39.00/month
• Credit card required: N/A

• Free users get up to 500 tracked emails per month and unlimited CRM contacts and usage.
  Premium tiers start at $39 per seat/per month after a one month free trial.
  Pricing increases as the number of tracked and monitored leads in the system increases.

FAQs

Does this service integrate with any other apps?

• Xero, KashFlow and Sage One accounting software;
  Zapier; OneLogin; Microsoft Azure

Does this service offer guides, tutorials and or customer support?

• Yes. Really Simple Systems CRM makes it easy to get set up and get going. Resources include pull-our Help Drawers in all page sof the CRM linking to our Customer Support Hub whcih provides step by step guides on all the features of the CRM and tutorial videos. We run regular live and on-demand webinars, online chat plus free support for all customers.

Does this service offer multi-user capability (e.g. teams)?

• Yes. You can add multiple users, create user groups for your teams and set user permission levels to increase data security.

Does this service offer an API?

• Yes, Really Simple Systems offers a RESTful API.

What is this service generally used for?

• Really Simple Systems CRM is an easy to user CRM system designed for business to business sales. The CRM is an easy to set up online sales, marketing and support system.

Who are the main user groups of this service?

• Really Simple Systems CRM has been designed for small and medium sized business or departments of large enterprises doing business to business sales. The CRM is hosted making it suitable for businesses with multiple locations or that have staff that are working remotely.

What are some applications this service is commonly used in tandem with?

• Xero, SageOne, Kashflow, Google calendar and Outlook calendar

What platforms does this service support?

• Really Simple Systems is a browser based CRM and runs on any platforms such as PC, Mac, Android and iOS

FAQs

What are some applications this service is commonly used in tandem with?

• It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics.

Does this service offer guides, tutorials and or customer support?

• Support is provided 24/7/365 via live chat, email, phone, knowledge base.

Who are the main user groups of this service?

• Sales and support teams in industries of all sizes.

What platforms does this service support?

• LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android.

Does this service offer an API?

• LiveChat is available for custom integrations over REST-based API.

Does this service integrate with any other apps?

• It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available.

What is this service generally used for?

• LiveChat is generally used as a real-time chat tool for customer services and online sales.

FAQs

No FAQs associated with this application.

Vendor Information

Vendor Information

Vendor Information

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• Freelance
• Startups
• SMEs
• Agencies
• Enterprises

• Web App
• Windows
• Macintosh

Other

• Personal
• Freelance
• Startups
• SMEs
• Agencies
• Enterprises

• Web App
• Windows
• Macintosh

• iOS
• Android

Other

• Startups
• SMEs
• Agencies
• Enterprises

• Web App