Compare Really Simple Systems vs bpm'online CRM vs Capsule

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84%
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89%
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Really Simple Systems screenshot view 4 more bpm'online CRM screenshot view 1 more Capsule screenshot view 5 more

Software Description:

Really Simple Systems CRM is a cloud-based CRM system, designed for small to medium sized business.The CRM includes everything a small business needs to keep on top of their sales and marketing. With an integrated email marketing module that includes GDPR compliance features to manage consent opt-in, you can send out automated bulk emails and track the responses straight into your CRM.

Really Simple Systems CRM makes sure you get the most from your time and investment. The CRM is designed to grow with your business and offers 3 pricing plans: Free, Starter, Professional and Enterprise. So you can start for free and upgrade as your business grows.

Software Description:

BPMonline CRM is a cloud-based application that merges CRM (Client Relationship Management) and BPM (Business Process Management) tools. The heart of the application is the business process designer that allows for process modeling and execution. The logic and rules are defined by processes which can be changed when needed. Implementing a new process is as simple as modifying an old one - you simply draw a diagram and save it. The application is easily customizable with the click of a mouse. Users love bpm’online’s engaging interface with a social look and feel, free from redundant information to keep them focused on what’s relevant. Today, the company serves thousands of customers worldwide.
Bpm’online has been widely recognized by key industry analysts (such as Gartner, Forrester, Nucleus, etc.), receiving multiple awards.

Bpm’online CRM bundle offers an interconnected solution that allows you to automate marketing, sales and service:

  • Bpm’online marketing: multichannel marketing software to deliver demand generation excellence.

  • Bpm’online sales: sales force automation to manage the complete sales cycle — from lead to repeat sales.

  • Bpm’online service: innovative customer service tools to deliver exceptional customer experience.

Join our interactive live presentation of the newest version of bpm’online 7.11. September, 28

Register on our website for the event and explore bpm'online 7.11 that features amazing new AI capabilities, a revamped campaign designer and over 200 other enhancements to its CRM and BPM solutions. Save your seat today!

Software Description:

Capsule is an easy-to use CRM system suitable for small to medium-sized businesses, particularly those using Google Apps.
Used by thousands of businesses globally, it is competitively priced and it provides a feature set that will allow its users to efficiently manage a large database, identify business opportunities, track communications and manage a sales pipeline with relative ease.

Features:

  • Contact Sharing
  • A/B Testing
  • Conversion Tracking
  • Batch Permissions & Access
  • Third-Party Plugins/Add-Ons
  • Notifications
  • Audience Targeting
  • Calendar Management
  • External Integrations
  • Marketing Automation
  • API
  • Email Integration
  • Data Export
  • Data Import
  • Forecasting
  • Contact Management
  • Multi-User
  • Task Scheduling/Tracking
  • Lead Management
  • Customer Management
  • Dashboard
  • File Sharing
  • Scheduling

Features:

  • Time Management
  • Project Management
  • Travel Management
  • Dashboard
  • Calendar Management
  • Customer Management
  • Third-Party Plugins/Add-Ons
  • External Integrations
  • Data Import
  • Forecasting
  • Lead Scoring
  • Lead Management
  • Contact Sharing
  • Marketing Automation
  • Contact Management
  • Email Integration

Features:

  • Calendar Management
  • Multi-Currency
  • Click-to-Dial
  • Dashboard
  • Customer Management
  • Lead Management
  • Task Scheduling/Tracking
  • Multi-User
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Notifications
  • API
  • Email Integration
  • Data Export
  • Data Import
  • Forecasting
  • 2-Factor Authentication
  • Contact Management

Summary:

  • Easy to use CRM system designed for small and medium sized business doing B2B sales and contact management.

Summary:

    No key features associated with this application.

Summary:

  • Manage your contacts all in one place and share the same view of a contact with your team. Track all communication with a contact and attach files and notes to a contact record.

  • Tasks and Calendar Create tasks for appointments, meetings, phone calls, submission deadlines and more. See who’s doing what and share tasks with co-workers.

  • Tracks Create Tracks to make sure the same set of tasks are followed for each sales opportunity or case.

  • Sales PipelineGet a complete summary of your opportunities with our sales dashboard, including potential values, where they are in your pipeline, and what needs to be done next.

  • Customize Capsule Create custom fields to capture information unique to your business and create custom tags to group contacts how you want them to be categorised

  • Capsule Mobile Use the Capsule mobile app and stay in the loop wherever you are.

Pricing:

  • Starting from: $15.00/month
  • Credit card required: No
  • Start for Free with 2 users and 100 accounts. As your company grows you can add more Users, Accounts and Advanced Features as you need to on our Starter, Professional and Enterprise plans. Add on the optional Marketing Module to send automated email marketing campaigns to your contacts.

Starter

$15.00
1 user(s) / month
Included in plan:
  • 1000 Company Accounts
  • Unlimited Contacts
  • Unlimited Users
  • 1 GB Document Storage
  • Two-way MailSync
  • Email and Online Chat Support
  • Online ‘self-service’ Support Hub
  • Sales Automation
  • Contact Management
  • Custom Reports
  • Custom Settings
  • API
  • Optional Marketing module

Professional

$33.00
1 user(s) / month
Included in plan:
  • Optional Service Desk module
  • Online 'self-service' Support Hub
  • Priority Technical Support
  • Two-way MailSync
  • Optional Marketing module
  • Free Email, Online Chat & Phone Support
  • API
  • Custom Reports
  • Custom Settings
  • Contact Management
  • Sales Automation
  • Quotations
  • 5 GB Document Storage
  • User Permission Levels
  • Unlimited Users
  • Unlimited Contacts
  • 5000 Company Accounts

Enterprise

$50.00
1 user(s) / month
Included in plan:
  • Free Online Team Training
  • Dedicated Account Manager
  • Top Priority Technical Support
  • Online 'self-service' Support Hub
  • Optional Service Desk module
  • Optional Marketing module
  • Free Email, Online Chat & Phone Support
  • Advanced Reporting
  • Advanced Custom Settings
  • User Level Permissions
  • API
  • Custom Reports
  • Custom Settings
  • Contact Management
  • Sales Automation
  • Quotations
  • Two-Way Mailsync
  • Unlimited Data Storage
  • Unlimited Users
  • Unlimited Contacts
  • Unlimited Company Accounts

Free

Free
Included in plan:
  • 2 Users
  • 100 Company Accounts
  • Unlimited Contacts
  • 100 MB Document Storage
  • Email & Online Chat Support
  • Sales Automation
  • Contact Management
  • Custom Reports
  • Custom Settings
  • API

Pricing:

  • Starting from: $15.00/month
  • Credit card required: Yes
  • Free: Up to 2 users; 10MB storage; 250 contacts
    Professional: $15/month, per user. 30 day free trial; 2GB storage per user; 50,000 contacts.

Free

Free
Included in plan:
  • 2 Users
  • 250 Contacts
  • Unlimited Opportunities
  • Unlimited Cases
  • 10MB of Storage

Professional

$15.00
1 user(s) / month
Included in plan:
  • 2GB storage per user
  • 50,000 contacts
  • Unlimited opportunities
  • Unlimited cases
  • Premium integrations such as GSuite, Xero, FreshBooks, Mailchimp, Wufoo

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes. Really Simple Systems CRM makes it easy to get set up and get going. Resources include pull-our Help Drawers in all page sof the CRM linking to our Customer Support Hub whcih provides step by step guides on all the features of the CRM and tutorial videos. We run regular live and on-demand webinars, online chat plus free support for all customers.

  • Does this service integrate with any other apps?
  • Xero, KashFlow and Sage One accounting software;
    Zapier

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. You can add multiple users, create user groups for your teams and set user permission levels to increase data security.

  • Does this service offer an API?
  • Yes, Really Simple Systems offers a RESTful API.

  • What is this service generally used for?
  • Really Simple Systems CRM is an easy to user CRM system designed for business to business sales. The CRM is an easy to set up online sales, marketing and support system.

  • Who are the main user groups of this service?
  • Really Simple Systems CRM has been designed for small and medium sized business or departments of large enterprises doing business to business sales. The CRM is hosted making it suitable for businesses with multiple locations or that have staff that are working remotely.

  • What are some applications this service is commonly used in tandem with?
  • Xero, SageOne, Kashflow, Google calendar and Outlook calendar

  • What platforms does this service support?
  • Really Simple Systems is a browser based CRM and runs on any platforms such as PC, Mac, Android and iOS

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support:

    • Phone support
    • Knowledge base
    • Customer success management
    • Academy
    • Community
    • ITIL/ITSM
  • Who are the main user groups of this service?
    • Enterprises
    • Mid-size companies
    • Startups
    • Small companies
  • What is this service generally used for?
  • Bpm’online CRM bundle offers an interconnected solution that allows you to automate marketing, sales and service:

    bpm'onlise sales - sales force automation software to manage the complete sales cycle — from lead to repeat sales.*

    *bpm'online service *- innovative customer service tools to deliver an exceptional customer experience.

    *bpm'onlie marketing *- multichannel marketing software to deliver demand generation excellence.

  • What are some applications this service is commonly used in tandem with?
  • Integration:

    • Twitter,
    • Facebook,
    • Google Contacts and Calendars,
    • LDAP,
    • IMAP,
    • MS Exchange,
    • Google Maps,
    • OpenStreetMap,
    • MailChimp / Mandrill
  • Does this service offer multi-user capability (e.g. teams)?
  • Software offers multi-user capability.

  • Does this service offer an API?
  • Bpm'online provides open configuration and extensive API to allow any customizations and integrations required for your business.

  • What platforms does this service support?
  • Platforms: Android, iOS, Mac, Windows, Web-based.

FAQs:

    Does this service integrate with any other apps?
  • Capsule integrates with: G Suite; invoicing and accounting apps such as Xero, email marketing apps, website forms, contract and proposal apps, helpdesk support, telephone, VoIP and web chat services and more.

  • Does this service offer guides, tutorials and or customer support?
  • There is email support Monday to Friday and an extensive set of support documentation as well as getting started guides.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used with G Suite, Xero, FreshBooks, MailChimp, Zendesk, Wufoo Forms, Zapier and lots of other services.

  • Does this service offer an API?
  • The Capsule API allows developers to create applications that can retrieve or update data in Capsule account. There's a link to the API docs on the website.

  • Who are the main user groups of this service?
  • Main users of this service are small and medium-sized companies.

  • What is this service generally used for?
  • It is used for customer relationship management, and contacts and pipeline management.

  • What platforms does this service support?
  • This service is web-based, works on Linux, Mac, Windows, Android, and iPhone.

  • Does this service offer multi-user capability (e.g. teams)?
  • It offers multi-user capability.

Publisher:

Founded:
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Employees:
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Likes:
252
Followers:
1.25k

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
14.3k
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other:

Who uses Really Simple Systems
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses bpm'online CRM
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, Turkish, Polish, Russian, Portuguese, Hebrew, Spanish, French, German, Italian, English
Regional Restrictions:
No restrictions.

Other:

Who uses Capsule
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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