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About Real Time Feedback

Founded in 2019 by serial entrepreneur Adam Alfia, Real Time Feedback was a solution to an issue he found himself facing within his businesses. Contrary to the fact Alfia’s seafood chain, Shell Shack, had a consistent stream of diners, the chain received seldom online reviews. The occasional less-than-perfect ratings often highlighted issues that were easily rectifiable — if only management was aware. Determined to bridge the gap, Adam along with his brother, Kfir Alfia, ventured to develop an elegant solution that empowers customers to anonymously submit feedback directly to management, exemplifying their philosophy: “Help before they Yelp.”

About TINYpulse Engage

TINYpulse Engage sends a quick, one-question pulse to your employees each week. Employees can respond using the employee portal on their desktop or on their iOS or Android device. We even send reminders to those who forget to respond.

All pulsing survey responses are 100% anonymous, so employees feel comfortable giving completely honest feedback.

Employees aren't limited just to the survey question. They can also send peer recognition and submit their own suggestions at any time they would like.

A great culture encourages communication across the workforce, not just between employees and their managers. Using Cheers for Peers, employees can send kudos to their colleagues whenever they do something great. The suggestion box lets them voice their feedback and offer solutions for any issue that's on their mind.

Once five responses have been submitted, your company results are displayed on the dashboard. It's packed with data, including response rates, average scores, and benchmarks to help you track vital statistics and reveal trends.

Once five responses have been submitted, your company results are displayed on the dashboard. It's packed with data, including response rates, average scores, and benchmarks to help you track vital statistics and reveal trends.

With Live Pulsing, results are streamed directly to employee portals where they can view results and vote for the responses and suggestions that matter most. Employees can anonymously comment on items to interact with administrators, promoting full transparency throughout your organization.

If real-time sharing isn't for you, administrators can export survey results to various formats to present to leaders and the broader organization. We're all about transparency and more than happy to help you improve yours.

Features

  • 360 Degree Feedback
  • API
  • Batch Permissions & Access
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Incentive Management
  • External Integrations
  • Feedback Management
  • Forecasting
  • Multi-Account
  • Multi-App
  • Multi-Currency
  • Multi-User
  • Notifications
  • Employee Engagement
  • Review Monitoring
  • Custom Assessments
  • Performance Reviews
  • Objectives Tracking
  • Comparative Reporting
  • Competency Assessment
  • Competency Scale
  • Gap Analysis
  • Mobile App
  • PDF Export
  • Multi-Source Feedback
  • Online Surveys
  • Paper Surveys
  • Participation Statistics
  • Performance Appraisal
  • Relationship Filtering
  • Department Rules
  • Review Moderation

Features

  • 360 Degree Feedback
  • API
  • Batch Permissions & Access
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Incentive Management
  • External Integrations
  • Feedback Management
  • Forecasting
  • Multi-Account
  • Multi-App
  • Multi-Currency
  • Multi-User
  • Notifications
  • Employee Engagement
  • Review Monitoring
  • Custom Assessments
  • Performance Reviews
  • Objectives Tracking
  • Comparative Reporting
  • Competency Assessment
  • Competency Scale
  • Gap Analysis
  • Mobile App
  • PDF Export
  • Multi-Source Feedback
  • Online Surveys
  • Paper Surveys
  • Participation Statistics
  • Performance Appraisal
  • Relationship Filtering
  • Department Rules
  • Review Moderation

Summary

  • smart QR codes placed around property

  • real time customer engagement

  • aggregate all review platforms into one portal

Summary

    No key features associated with this application.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Add as many people as necessary for each location. No restrictions.

  • Does this service offer guides, tutorials and or customer support?
  • Live training, tutorial videos, and on-call help.

  • What is this service generally used for?
  • Customer engagement, risk mitigation, and review management

  • What platforms does this service support?
  • IOS, android, Mac OS, Windows. App not required.

  • Who are the main user groups of this service?
  • Brick and mortar businesses

  • Does this service integrate with any other apps?
  • Yes

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
29.3k

Other

Who uses Real Time Feedback
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses TINYpulse Engage
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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