Compare Real Time Feedback vs Spidergap vs FeedbackOnline

Real Time Feedback 1 360 Degree Feedback	Spidergap 2 360 Degree Feedback	FeedbackOnline 0 360 Degree Feedback
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Crozscore 71% what is this? User Happiness: 100% Press Buzz: 30%	Crozscore 68% what is this? User Happiness: 90% Press Buzz: 38% User Trend: interest falling	Crozscore 51% what is this? Press Buzz: 21%
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About Real Time Feedback Founded in 2019 by serial entrepreneur Adam Alfia, Real Time Feedback was a solution to an issue he found himself facing within his businesses. Contrary to the fact Alfia’s seafood chain, Shell Shack, had a consistent stream of diners, the chain received seldom online reviews. The occasional less-than-perfect ratings often highlighted issues that were easily rectifiable — if only management was aware. Determined to bridge the gap, Adam along with his brother, Kfir Alfia, ventured to develop an elegant solution that empowers customers to anonymously submit feedback directly to management, exemplifying their philosophy: “Help before they Yelp.”	About Spidergap Spidergap is an online tool for creating and running 360° feedback assessments. Employee-focused feedback reports help workers identify priorities for improvement and take action on personal development. The solution can be used within organizations that want to assess 10 people, or 10,000. Spidergap is typically used by human resources, learning & development staff, leaders in small to medium-sized businesses, and consultants. Users can create and manage assessments that are easy to understand and simple to use. Questionnaires are completely customizable and can be edited at any time. Spidergap’s online designer lets users drag-and-drop to add questions, add text or edit rating scales. Organizations can even add their own logo and other custom branding. Spidergap’s feedback reports and personal development plans are easy to understand and focus on the end goal. They highlight employee performance results clearly and provide lists of top strengths and top areas to improve. The comparison table shows how many employees agreed with the desired improvements in relation to each area. Respondents are asked to summarize the performance of other employees, and are included in the feedback reports. Spidergap reports show other staff members' suggestions on how an employee can build on his or her strengths, or how can they improve on their weakest areas. The development plan can be filled out by either the employee him- or herself, or with their line manager, focusing on three to five chosen areas to improve on. Plans should include a clear list of actions that will help the employee work towards improving overall performance. The report’s appendix gives users a complete breakdown of all feedback including current performance, desired performance and desired improvement.	About FeedbackOnline FeedbackOnline is a web-based 360 degree questionnaire tool, designed to be used as a process companion to serious performance management initiatives, addressing the effectiveness of individuals, teams and organisations. FeedbackOnline 360 degree feedback software provides a user friendly web-based solution, no software installation or technical expertise is required. Our responsive 360 degree software easily adapts for use on smartphones, tablets, laptops or desktop computers.
Features 360 Degree Feedback API Batch Permissions & Access Dashboard Data Export Data Import Data Visualization Employee Database Employee Incentive Management External Integrations Feedback Management Forecasting Multi-Account Multi-App Multi-Currency Multi-User Notifications Employee Engagement Review Monitoring Custom Assessments Performance Reviews Objectives Tracking Comparative Reporting Competency Assessment Competency Scale Gap Analysis Mobile App PDF Export Multi-Source Feedback Online Surveys Paper Surveys Participation Statistics Performance Appraisal Relationship Filtering Department Rules Review Moderation	Features 360 Degree Feedback API Batch Permissions & Access Dashboard Data Export Data Import Data Visualization Employee Database Employee Incentive Management External Integrations Feedback Management Forecasting Multi-Account Multi-App Multi-Currency Multi-User Notifications Employee Engagement Review Monitoring Custom Assessments Performance Reviews Objectives Tracking Comparative Reporting Competency Assessment Competency Scale Gap Analysis Mobile App PDF Export Multi-Source Feedback Online Surveys Paper Surveys Participation Statistics Performance Appraisal Relationship Filtering Department Rules Review Moderation	Features 360 Degree Feedback API Batch Permissions & Access Dashboard Data Export Data Import Data Visualization Employee Database Employee Incentive Management External Integrations Feedback Management Forecasting Multi-Account Multi-App Multi-Currency Multi-User Notifications Employee Engagement Review Monitoring Custom Assessments Performance Reviews Objectives Tracking Comparative Reporting Competency Assessment Competency Scale Gap Analysis Mobile App PDF Export Multi-Source Feedback Online Surveys Paper Surveys Participation Statistics Performance Appraisal Relationship Filtering Department Rules Review Moderation
Summary smart QR codes placed around property real time customer engagement aggregate all review platforms into one portal	Summary Super easy customisation is possible using the online designer - change your questionnaire, email invites, or even the report Quick and easy to run through a 360 end-to-end (you can do it in less than 3 minutes using our default templates) Best practice guidance, resources and tips Customer support that people rave about	Summary Low Set Up Costs Multi-Lingual No Software Required User Friendly Responsive design
	Pricing Credit card required: No Employee assessments starting at $89/employee per year. Request more and receive discount pricing, for example: 25 employee assessments charges at $79/employee per year 50 employee assessments charged at $69/employee per year 100 employee assessments charged at $56/employee per year 250 employee assessments charged at $44/employee per year As low as $12.50/employee per year Spidergap also offers a 15% discount for charities and academic users. Free Trial Free Included in plan: All features - No Limitations Try Spidergap for Free, as long as you need
FAQs Does this service offer multi-user capability (e.g. teams)? Add as many people as necessary for each location. No restrictions. Does this service offer guides, tutorials and or customer support? Live training, tutorial videos, and on-call help. What is this service generally used for? Customer engagement, risk mitigation, and review management What platforms does this service support? IOS, android, Mac OS, Windows. App not required. Who are the main user groups of this service? Brick and mortar businesses Does this service integrate with any other apps? Yes	FAQs Who are the main user groups of this service? Spidergap is the best for those looking for an easy to use solution that they can manage themselves and scale up. Typically these are HR / L&D staff, leaders in small businesses, and consultants or coaches. Our ideal customer understands the potential of 360 degree feedback but has, until now, been unable to find a solution that employees love, that is also effective, scalable and affordable. What is this service generally used for? 360 degree feedback - helping employees to prioritise their personal development based on feedback from others What platforms does this service support? Web-based, with support for all modern browsers and mobile devices What are some applications this service is commonly used in tandem with? Normally standalone, although you can export/import with Spidergap if you need to (e.g. to export data from an HR system, to then use in Spidergap). Does this service integrate with any other apps? You can export/import with Spidergap if you need to via Excel (e.g. to export data from an HR system, to then use in Spidergap). Does this service offer an API? No Does this service offer multi-user capability (e.g. teams)? Yes - you can add other users to your 360 project and decide what they can / cannot do. Does this service offer guides, tutorials and or customer support? Yes, lots! Take a look at http://www.spidergap.com/help for all the above, or email [email protected]	FAQs What platforms does this service support? All Who are the main user groups of this service? Individuals, teams and organisations. What is this service generally used for? 360 degree feedback Does this service offer multi-user capability (e.g. teams)? Yes Does this service integrate with any other apps? No What are some applications this service is commonly used in tandem with? Leadership Development Does this service offer guides, tutorials and or customer support? Yes Does this service offer an API? No
Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: 2011 Based in: - Employees: 2-10 Likes: Followers: 772	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:
Other Who uses Real Time Feedback Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.	Other Who uses Spidergap SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English, Spanish, French, German, Chinese Regional Restrictions: No restrictions.	Other Who uses FeedbackOnline Enterprises Desktop Platforms: Web App Languages: English, Swedish, Spanish, German, Russian, Chinese, Dutch, Finnish, Danish, French, Italian Regional Restrictions: No restrictions.