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About Real Time Feedback

Founded in 2019 by serial entrepreneur Adam Alfia, Real Time Feedback was a solution to an issue he found himself facing within his businesses. Contrary to the fact Alfia’s seafood chain, Shell Shack, had a consistent stream of diners, the chain received seldom online reviews. The occasional less-than-perfect ratings often highlighted issues that were easily rectifiable — if only management was aware. Determined to bridge the gap, Adam along with his brother, Kfir Alfia, ventured to develop an elegant solution that empowers customers to anonymously submit feedback directly to management, exemplifying their philosophy: “Help before they Yelp.”

About Spidergap

Spidergap is an online tool for creating and running 360° feedback assessments. Employee-focused feedback reports help workers identify priorities for improvement and take action on personal development. The solution can be used within organizations that want to assess 10 people, or 10,000. Spidergap is typically used by human resources, learning & development staff, leaders in small to medium-sized businesses, and consultants.

Users can create and manage assessments that are easy to understand and simple to use. Questionnaires are completely customizable and can be edited at any time. Spidergap’s online designer lets users drag-and-drop to add questions, add text or edit rating scales. Organizations can even add their own logo and other custom branding.

Spidergap’s feedback reports and personal development plans are easy to understand and focus on the end goal. They highlight employee performance results clearly and provide lists of top strengths and top areas to improve. The comparison table shows how many employees agreed with the desired improvements in relation to each area.

Respondents are asked to summarize the performance of other employees, and are included in the feedback reports. Spidergap reports show other staff members' suggestions on how an employee can build on his or her strengths, or how can they improve on their weakest areas. The development plan can be filled out by either the employee him- or herself, or with their line manager, focusing on three to five chosen areas to improve on. Plans should include a clear list of actions that will help the employee work towards improving overall performance. The report’s appendix gives users a complete breakdown of all feedback including current performance, desired performance and desired improvement.

About Clarity Wave

Clarity Wave, is a cloud-based software solution that provides a unique employee experience using true 360˚ employee surveys.

At first glance, Clarity Wave is a survey and feedback software.

Like other employee engagement solutions, Clarity Wave allows team members to evaluate the company on a multitude of metrics.

And then we “crank it up to eleven”…

Unlike any other software, with Clarity Wave each team member has their own personal page that allows them to evaluate their co-workers and receive and provide feedback like never before.

Clarity Wave is an interactive, dynamic and fun system that gives the employee an invaluable, in-depth analysis of themselves based on how they are perceived by their co-workers.

Now employees will know if they are helping build a constructive environment within their group, or if they need to work on some particular area to become a more emotionally intelligent person. This, in turn, generates a higher level of engagement, productivity, and happiness all around.

On the Personal Statistics page, each and every participant in our weekly surveys knows how they are perceived in 7 different areas that give them a clear perspective of where they excel and where they need to focus their attention in order to improve and GROW.

Clarity Wave Features
Clarity Wave employee engagement software features include RICH built-in Survey Engine, Company and Employee Evaluations, Peer-2-Peer Feedback Community Team-Building, a robust Recognition Store and much more.

Built-In Rich Employee Survey Engine
3 different types of questions:
About the company
About the employee
Custom Questions

The answers to these questions are then stored in My Stats (Employee) and Company Stats (Employer) and are secure and anonymous.

The Benefits
The Survey Engine Questions will give you a 360˚evaluation of the Company and the Employee from various perspectives.
The Survey Engine Questions - Show Gaps to improve upon and which dimensions, factors and other key indicators are performing low
The Survey Engine Questions will allow you to evaluate a Team Member identifying high and low-performing individuals.

Trifocal Analysis
The Evaluations Model is derived from three different approaches:

  • Dimensions and Sub-dimensions
  • Essential Factors
  • Pyramid of Needs

This evaluation model allows the Employer and Employee to view questions and answers in real time from different perspectives from the company & the employee. The employer sees how the employee feels about the company and other individuals while the employee sees how the people they work with feel about them.

The Community
The Community consists of the following features, allowing for enhanced employee engagement.

*Suggestion Box:
An interactive forum where team members can make suggestions to improve or enhance the workplace and vote on their favorite ones.
Employee Engagement Software
Feedback:
Send private feedback messages to your peers offering praise or constructive criticism

  • Peer-2-Peer Praise: Employees get recognized by other employees, and rewarded for their accomplishments.

The Prize Store
The Prize Store is a self-managed recognition and reward function where you can honor individuals who exceed expectations. Here is where they can trade in Virtual Coins for a reward such as a free lunch, coffee or gift cards. Other ideas could include a designated parking spot, wear jeans to work, an extra day off or arrive to work late. You choose the reward system that best fits your organization and your budget. The Prize Store is easy to manage, customize and control and you can add, change or remove merchandise and rewards at will.

Features

  • 360 Degree Feedback
  • API
  • Batch Permissions & Access
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Incentive Management
  • External Integrations
  • Feedback Management
  • Forecasting
  • Multi-Account
  • Multi-App
  • Multi-Currency
  • Multi-User
  • Notifications
  • Employee Engagement
  • Review Monitoring
  • Custom Assessments
  • Performance Reviews
  • Objectives Tracking
  • Comparative Reporting
  • Competency Assessment
  • Competency Scale
  • Gap Analysis
  • Mobile App
  • PDF Export
  • Multi-Source Feedback
  • Online Surveys
  • Paper Surveys
  • Participation Statistics
  • Performance Appraisal
  • Relationship Filtering
  • Department Rules
  • Review Moderation

Features

  • 360 Degree Feedback
  • API
  • Batch Permissions & Access
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Incentive Management
  • External Integrations
  • Feedback Management
  • Forecasting
  • Multi-Account
  • Multi-App
  • Multi-Currency
  • Multi-User
  • Notifications
  • Employee Engagement
  • Review Monitoring
  • Custom Assessments
  • Performance Reviews
  • Objectives Tracking
  • Comparative Reporting
  • Competency Assessment
  • Competency Scale
  • Gap Analysis
  • Mobile App
  • PDF Export
  • Multi-Source Feedback
  • Online Surveys
  • Paper Surveys
  • Participation Statistics
  • Performance Appraisal
  • Relationship Filtering
  • Department Rules
  • Review Moderation

Features

  • 360 Degree Feedback
  • API
  • Batch Permissions & Access
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Incentive Management
  • External Integrations
  • Feedback Management
  • Forecasting
  • Multi-Account
  • Multi-App
  • Multi-Currency
  • Multi-User
  • Notifications
  • Employee Engagement
  • Review Monitoring
  • Custom Assessments
  • Performance Reviews
  • Objectives Tracking
  • Comparative Reporting
  • Competency Assessment
  • Competency Scale
  • Gap Analysis
  • Mobile App
  • PDF Export
  • Multi-Source Feedback
  • Online Surveys
  • Paper Surveys
  • Participation Statistics
  • Performance Appraisal
  • Relationship Filtering
  • Department Rules
  • Review Moderation

Summary

  • smart QR codes placed around property

  • real time customer engagement

  • aggregate all review platforms into one portal

Summary

  • Super easy customisation is possible using the online designer - change your questionnaire, email invites, or even the report

  • Quick and easy to run through a 360 end-to-end (you can do it in less than 3 minutes using our default templates)

  • Best practice guidance, resources and tips

  • Customer support that people rave about

Summary

  • EPIC is a Software Solution providing a unique employee recognition program and employee engagement ideas.

  • The only software solution that provides true 360˚ evaluations.

  • Employees can be rewarded and recognized with the EPIC Store.

  • The Daily Mood and Climate is a pulse check, regarding how people feel on a daily basis.

  • 15 Essential EPIC Factors analyze impact and employee engagement levels.

  • The EPIC Pyramid of Needs is a very powerful element that helps us find out the specific actions that need to be taken.

  • The EPIC Culture Wheel is another one of the approaches in our employee opinion survey.

  • Key culture dimensions are measured from an employee or individual perspective.

  • The average participation level of a typical EPIC company is over 70%, week after week.

  • Monthly personalize reports and free consultations to help your company thrive.

Pricing

  • Credit card required: No
  • Employee assessments starting at $89/employee per year.
    Request more and receive discount pricing, for example:

    • 25 employee assessments charges at $79/employee per year
    • 50 employee assessments charged at $69/employee per year
    • 100 employee assessments charged at $56/employee per year
    • 250 employee assessments charged at $44/employee per year
    • As low as $12.50/employee per year

    Spidergap also offers a 15% discount for charities and academic users.

Free Trial

Free
Included in plan:
  • All features - No Limitations
  • Try Spidergap for Free, as long as you need

Pricing

Over 2000 employees

$1.00
Only $1.00 extra for employees over 2000

1001-2000

$3.00
1 user(s) / month

501-1000

$3.50
1 user(s) / month

30-500

$4.00
1 user(s) / month
Included in plan:
  • Weekly Surveys
  • Custom questions
  • Personal Scores for all the team members
  • EPIC Prize Store
  • Peer-to-peer Recognition
  • Public Suggestions and Ideas
  • Over 70 data points
  • Custom monthly reports

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Add as many people as necessary for each location. No restrictions.

  • Does this service offer guides, tutorials and or customer support?
  • Live training, tutorial videos, and on-call help.

  • What is this service generally used for?
  • Customer engagement, risk mitigation, and review management

  • What platforms does this service support?
  • IOS, android, Mac OS, Windows. App not required.

  • Who are the main user groups of this service?
  • Brick and mortar businesses

  • Does this service integrate with any other apps?
  • Yes

FAQs

    Who are the main user groups of this service?
  • Spidergap is the best for those looking for an easy to use solution that they can manage themselves and scale up. Typically these are HR / L&D staff, leaders in small businesses, and consultants or coaches.

    Our ideal customer understands the potential of 360 degree feedback but has, until now, been unable to find a solution that employees love, that is also effective, scalable and affordable.

  • What is this service generally used for?
  • 360 degree feedback - helping employees to prioritise their personal development based on feedback from others

  • What platforms does this service support?
  • Web-based, with support for all modern browsers and mobile devices

  • What are some applications this service is commonly used in tandem with?
  • Normally standalone, although you can export/import with Spidergap if you need to (e.g. to export data from an HR system, to then use in Spidergap).

  • Does this service integrate with any other apps?
  • You can export/import with Spidergap if you need to via Excel (e.g. to export data from an HR system, to then use in Spidergap).

  • Does this service offer an API?
  • No

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes - you can add other users to your 360 project and decide what they can / cannot do.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, lots! Take a look at http://www.spidergap.com/help for all the above, or email [email protected]

FAQs

    Who are the main user groups of this service?
    • CEO or Owner of small to medium-size businesses
    • VP of Human Capital and Risk Management - Is responsible for company growth and profitability.
    • HR Consultants that provide advice and assistance to businesses and other organizations for structuring human resource and personnel policies, employee benefits, compensation systems, wage and salary administration, recruitment and retention.
    • Human Resources Director & People Manager - Manages employee culture. Keeps employees happy and turnover low. Manages recruiting, training, onboarding. Manages corporate benefits and compensation. Support and build buy in from organizational leaders
  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, anywhere from 35 to 10,000+ users.

  • What platforms does this service support?
  • This is a Web App.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, videos, PDF, personal support via email, chat or video conferencing.

  • What is this service generally used for?
  • EPIC is used to measure the Employee Engagement, Company Culture and overall staff happiness. Companies can easily identify areas of opportunities or hotspots where toxic team members could be causing problems for the rest of the team.
    EPIC is also used to foster a sense of Community through our Peer-to-Peer recognition module.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
2011
Based in:
-
Employees:
2-10
Likes:
Followers:
772

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
106

Other

Who uses Real Time Feedback
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Spidergap
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Spanish, French, German, Chinese
Regional Restrictions:
No restrictions.

Other

Who uses Clarity Wave
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Spanish, English
Regional Restrictions:
No restrictions.
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