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About Real Time Feedback
Founded in 2019 by serial entrepreneur Adam Alfia, Real Time Feedback was a solution to an issue he found himself facing within his businesses. Contrary to the fact Alfia’s seafood chain, Shell Shack, had a consistent stream of diners, the chain received seldom online reviews. The occasional less-than-perfect ratings often highlighted issues that were easily rectifiable — if only management was aware. Determined to bridge the gap, Adam along with his brother, Kfir Alfia, ventured to develop an elegant solution that empowers customers to anonymously submit feedback directly to management, exemplifying their philosophy: “Help before they Yelp.”
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About FeedbackOnline
FeedbackOnline is a web-based 360 degree questionnaire tool, designed to be used as a process companion to serious performance management initiatives, addressing the effectiveness of individuals, teams and organisations.
FeedbackOnline 360 degree feedback software provides a user friendly web-based solution, no software installation or technical expertise is required. Our responsive 360 degree software easily adapts for use on smartphones, tablets, laptops or desktop computers.
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Features
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360 Degree Feedback
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API
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Batch Permissions & Access
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Dashboard
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Data Export
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Data Import
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Data Visualization
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Employee Database
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Employee Incentive Management
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External Integrations
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Feedback Management
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Forecasting
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Multi-Account
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Multi-App
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Multi-Currency
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Multi-User
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Notifications
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Employee Engagement
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Review Monitoring
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Custom Assessments
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Performance Reviews
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Objectives Tracking
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Comparative Reporting
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Competency Assessment
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Competency Scale
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Gap Analysis
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Mobile App
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PDF Export
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Multi-Source Feedback
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Online Surveys
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Paper Surveys
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Participation Statistics
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Performance Appraisal
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Relationship Filtering
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Department Rules
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Review Moderation
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Features
-
360 Degree Feedback
-
API
-
Batch Permissions & Access
-
Dashboard
-
Data Export
-
Data Import
-
Data Visualization
-
Employee Database
-
Employee Incentive Management
-
External Integrations
-
Feedback Management
-
Forecasting
-
Multi-Account
-
Multi-App
-
Multi-Currency
-
Multi-User
-
Notifications
-
Employee Engagement
-
Review Monitoring
-
Custom Assessments
-
Performance Reviews
-
Objectives Tracking
-
Comparative Reporting
-
Competency Assessment
-
Competency Scale
-
Gap Analysis
-
Mobile App
-
PDF Export
-
Multi-Source Feedback
-
Online Surveys
-
Paper Surveys
-
Participation Statistics
-
Performance Appraisal
-
Relationship Filtering
-
Department Rules
-
Review Moderation
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Summary
smart QR codes placed around property
real time customer engagement
aggregate all review platforms into one portal
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Summary
Low Set Up Costs
Multi-Lingual
No Software Required
User Friendly
Responsive design
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FAQs
Does this service offer multi-user capability (e.g. teams)?
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Add as many people as necessary for each location. No restrictions.
Does this service offer guides, tutorials and or customer support?
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Live training, tutorial videos, and on-call help.
What is this service generally used for?
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Customer engagement, risk mitigation, and review management
What platforms does this service support?
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IOS, android, Mac OS, Windows. App not required.
Who are the main user groups of this service?
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Brick and mortar businesses
Does this service integrate with any other apps?
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Yes
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FAQs
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Vendor Information
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Vendor Information
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Other
Who uses Real Time Feedback
- Startups
- SMEs
- Agencies
- Enterprises
Desktop Platforms:
- Web App
- Windows
- Macintosh
Mobile Platforms:
Languages:
English
Regional Restrictions:
No restrictions.
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Other
Who uses FeedbackOnline
Desktop Platforms:
Languages:
English, Swedish, Spanish, German, Russian, Chinese, Dutch, Finnish, Danish, French, Italian
Regional Restrictions:
No restrictions.
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