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About Real Time Feedback

Founded in 2019 by serial entrepreneur Adam Alfia, Real Time Feedback was a solution to an issue he found himself facing within his businesses. Contrary to the fact Alfia’s seafood chain, Shell Shack, had a consistent stream of diners, the chain received seldom online reviews. The occasional less-than-perfect ratings often highlighted issues that were easily rectifiable — if only management was aware. Determined to bridge the gap, Adam along with his brother, Kfir Alfia, ventured to develop an elegant solution that empowers customers to anonymously submit feedback directly to management, exemplifying their philosophy: “Help before they Yelp.”

About FeedbackOnline

FeedbackOnline is a web-based 360 degree questionnaire tool, designed to be used as a process companion to serious performance management initiatives, addressing the effectiveness of individuals, teams and organisations.

FeedbackOnline 360 degree feedback software provides a user friendly web-based solution, no software installation or technical expertise is required. Our responsive 360 degree software easily adapts for use on smartphones, tablets, laptops or desktop computers.

Features

  • 360 Degree Feedback
  • API
  • Batch Permissions & Access
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Incentive Management
  • External Integrations
  • Feedback Management
  • Forecasting
  • Multi-Account
  • Multi-App
  • Multi-Currency
  • Multi-User
  • Notifications
  • Employee Engagement
  • Review Monitoring
  • Custom Assessments
  • Performance Reviews
  • Objectives Tracking
  • Comparative Reporting
  • Competency Assessment
  • Competency Scale
  • Gap Analysis
  • Mobile App
  • PDF Export
  • Multi-Source Feedback
  • Online Surveys
  • Paper Surveys
  • Participation Statistics
  • Performance Appraisal
  • Relationship Filtering
  • Department Rules
  • Review Moderation

Features

  • 360 Degree Feedback
  • API
  • Batch Permissions & Access
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Incentive Management
  • External Integrations
  • Feedback Management
  • Forecasting
  • Multi-Account
  • Multi-App
  • Multi-Currency
  • Multi-User
  • Notifications
  • Employee Engagement
  • Review Monitoring
  • Custom Assessments
  • Performance Reviews
  • Objectives Tracking
  • Comparative Reporting
  • Competency Assessment
  • Competency Scale
  • Gap Analysis
  • Mobile App
  • PDF Export
  • Multi-Source Feedback
  • Online Surveys
  • Paper Surveys
  • Participation Statistics
  • Performance Appraisal
  • Relationship Filtering
  • Department Rules
  • Review Moderation

Summary

  • smart QR codes placed around property

  • real time customer engagement

  • aggregate all review platforms into one portal

Summary

  • Low Set Up Costs

  • Multi-Lingual

  • No Software Required

  • User Friendly

  • Responsive design

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Add as many people as necessary for each location. No restrictions.

  • Does this service offer guides, tutorials and or customer support?
  • Live training, tutorial videos, and on-call help.

  • What is this service generally used for?
  • Customer engagement, risk mitigation, and review management

  • What platforms does this service support?
  • IOS, android, Mac OS, Windows. App not required.

  • Who are the main user groups of this service?
  • Brick and mortar businesses

  • Does this service integrate with any other apps?
  • Yes

FAQs

    What platforms does this service support?
  • All

  • Who are the main user groups of this service?
  • Individuals, teams and organisations.

  • What is this service generally used for?
  • 360 degree feedback

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • No

  • What are some applications this service is commonly used in tandem with?
  • Leadership Development

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer an API?
  • No

Vendor Information

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Real Time Feedback
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses FeedbackOnline
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Swedish, Spanish, German, Russian, Chinese, Dutch, Finnish, Danish, French, Italian
Regional Restrictions:
No restrictions.
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