Founded in 2019 by serial entrepreneur Adam Alfia, Real Time Feedback was a solution to an issue he found himself facing within his businesses. Contrary to the fact Alfia’s seafood chain, Shell Shack, had a consistent stream of diners, the chain received seldom online reviews. The occasional less-than-perfect ratings often highlighted issues that were easily rectifiable — if only management was aware. Determined to bridge the gap, Adam along with his brother, Kfir Alfia, ventured to develop an elegant solution that empowers customers to anonymously submit feedback directly to management, exemplifying their philosophy: “Help before they Yelp.”
About 15Five
15Five offers an easy way to know what really goes on in your company, and stay connected to your team. It allows you to better engage your team by giving employees a voice and a platform to share their achievements, challenges and ideas. You’ll increase the productivity of your company by keeping team members and departments aligned with timely information and regular communication
Features
360 Degree Feedback
API
Batch Permissions & Access
Dashboard
Data Export
Data Import
Data Visualization
Employee Database
Employee Incentive Management
External Integrations
Feedback Management
Forecasting
Multi-Account
Multi-App
Multi-Currency
Multi-User
Notifications
Employee Engagement
Review Monitoring
Custom Assessments
Performance Reviews
Objectives Tracking
Comparative Reporting
Competency Assessment
Competency Scale
Gap Analysis
Mobile App
PDF Export
Multi-Source Feedback
Online Surveys
Paper Surveys
Participation Statistics
Performance Appraisal
Relationship Filtering
Department Rules
Review Moderation
Features
360 Degree Feedback
API
Batch Permissions & Access
Dashboard
Data Export
Data Import
Data Visualization
Employee Database
Employee Incentive Management
External Integrations
Feedback Management
Forecasting
Multi-Account
Multi-App
Multi-Currency
Multi-User
Notifications
Employee Engagement
Review Monitoring
Custom Assessments
Performance Reviews
Objectives Tracking
Comparative Reporting
Competency Assessment
Competency Scale
Gap Analysis
Mobile App
PDF Export
Multi-Source Feedback
Online Surveys
Paper Surveys
Participation Statistics
Performance Appraisal
Relationship Filtering
Department Rules
Review Moderation
Summary
smart QR codes placed around property
real time customer engagement
aggregate all review platforms into one portal
Summary
Get quick replies from your employees
Give even quicker feedback to them
Transform conversations into actions
FAQs
Does this service offer multi-user capability (e.g. teams)?
Add as many people as necessary for each location. No restrictions.
Does this service offer guides, tutorials and or customer support?
Live training, tutorial videos, and on-call help.
What is this service generally used for?
Customer engagement, risk mitigation, and review management
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