Compare Reach vs Knowlarity vs Versature

Reach

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Crozscore:

51%
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15%
interest falling

Crozscore:

81%
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40%
interest rising

Crozscore:

75%
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100%
29%
interest rising
Reach screenshot view 2 more Knowlarity screenshot view 4 more Versature screenshot

Software Description:

Reach is a fast private mass messaging app available for iPhone.

"Reach saves me a lot of time! I used it to send 90 texts in 90 seconds and each text came out personalized per recipient. That's incredible!" - Executive Director of BOBIC

WHY USE REACH?

• Save time by sending your message to multiple people quickly.

• Increase engagement by personalizing each message automatically with the recipient name.

• Boost response rate by using your own phone number or e-mail address.

• Improve workflow productivity by creating reusable recipient groups.

• Keep credibility by sending the message to each recipient personally without them seeing the recipients in the group.

• Send the template messages via iMessage, Text, E-mail, and WhatsApp*.

• Continue private conversations in your Messages, Mail or WhatsApp apps respectively for each recipient.

Software Description:

Knowlarity is a pioneer in automated voice technologies with an inexpensive hosted custom voice solution that organizations use to make personalized calls to lots of their customers in a day.
They offer four products: Superreceptionist, Smartivr, Superconference, and knowlus.
Knowlarity aims to bring cutting edge telephony and voice technologies to as many as possible entrepreneurs with access to telephones.

Software Description:

Versature is disrupting the Canadian telecommunications industry with cloud-based business VoIP communication solutions. Trusted by clients and partners across the country, Versature is an award winning company that is raising the bar with high quality, cost-effective technology and Canadian-based support.

Founded in 2003, Versature has a business VoIP subscriber base that is growing at a rate of 55% year-over-year. Operating on the principles of Customer Success, Versature takes a client-centric approach to all aspects of the business.

Versature is a customer-centric organization dedicated to providing the highest quality cloud-based business phone solutions to Canadian customers. The most common phrase we hear from our customer base is “Versature, it just works.”

Doing business with Versature is easy and our customers can count on getting the highest level of support from ordering to onboarding and customer support.

Features
All Versature plans and packages come packed with tons of valuable standard and not-so-standard business phone features.

Business and Operational Features

  • Local Area Codes
  • Advanced Auto Attendant/Digital Receptionist
  • Toll-Free
  • Call Queues
  • Ring Groups
  • Custom On-Hold Music or Messaging
  • Voicemail, Voicemail-to-Email, Voicemail Transcription
  • Real-Time Analytics and Dashboards
  • Real-Time Analytics and Dashboards
  • Geo-Redundant Data Centres
  • Disaster Recovery

Call Control Features

  • Call Forwarding
  • Call Hold
  • 3-Way Call Conferencing
  • Call Park and Retrieve
  • Find Me, Follow Me
  • Simultaneous Ring
  • Call Transfer
  • Do Not Disturb
  • Call Pull
  • Call Return

Administration Features

  • Sonar, Self Service Portal
  • Transparent Invoices
  • Detailed Call History

System Integrations

  • Salesforce: record call details and activity notes into leads, tickets, and contacts at the click of a button + inbound call functionality and record matching
  • Slack: effectively monitor incoming calls to specific extensions, phone numbers, or call queues and collaborate
  • Klipfolio: Gain deeper business insights by mashing up call data with data from CRMs, web analytics, project management tools and more.
  • Google Chrome: click to dial any embedded phonenumber from any webpage accessed through your Google Chrome web browser plus get unique social caller ID details on inbound calls through screen pops
  • Open API: Versature provides an Open API for integrations with home-grown or off-the-shelf applications that your business may be using

EXTRAS

  • Call Recording, On-Demand Call Recording: add call recording functionality to specific extensions or groups of extensions for help in training, quality assurance, and compliance measures
  • Softphone Client for Mac, PC, Apple, or Android: take your Versature extension with you wherever you go with
  • Fax-to-Email, Fax-over-IP: get your faxes delivered to your email inbox for a unified communications experience

The Versature TRUST Initiative

Launched in 2013, the Versature TRUST initiative provides public insight into live and historical system status updates regarding the Versature network. In an effort to maintain strong, trusted, and transparent customer and partner relations Versature has taken it upon themselves to offer proactive and up-to-the-minute notifications on service levels affecting their user base. Customers can subscribe to updates to receive live system status updates delivered straight to their inbox in order to monitor Versature service levels that may affect their organization.

Features:

  • File Sharing
  • Google Apps Integration
  • Marketing Automation
  • Email Integration
  • Customer Management
  • Contact Sharing
  • Contact Management
  • Chat
  • SMS

Features:

  • Call Disposition
  • Call Tracking
  • Softphone
  • Analytics
  • API
  • CRM Integration

Features:

  • Softphone
  • Call Disposition
  • Call Tracking
  • Data Visualization
  • Notifications
  • Email Integration
  • Contact Management
  • External Integrations
  • Multi-User
  • API

Summary:

  • Free mass texting app for the iPhone

  • Personalize each text message per recipient

  • Unlimited recipients (tested with 40,000 recipients)

  • All platforms in one app: iMessage, SMS, Email, WhatsApp, Google Voice

  • Supports Google Voice integration for fully automated mass text sending

  • Name templates feature enables to insert the recipient's name into the text in any locaiton

  • Photo attachments support

  • Designed for the small groups and large groups

Summary:

  • Call Recording: This allows monitoring the quality of user's customer support or analyzing calls from customers and prospects.

  • Multi-Agent Access: Divides responsibility and allows executives to access their call logs even when you’re not available.

  • Notifications: Users can choose to get email alerts for calls that couldn’t be answered or even for new voicemails.

  • Outbound Calling: Every call made through toll-free number is recorded and synced with user's CRM.

  • SuperConference: It allows users to share their phone number and conference PIN with up to 9 other participants and create a secure conference call room.

  • Click-to-Call: Integrates the Click-to-Call button in user's email and ad campaigns to measure ROI.

Summary:

    No key features associated with this application.

Free

Free
Included in plan:
  • Full functionality
  • Limited to 8 contacts per group
  • Limited to 2 groups

Full Version

$2.99
1 license / user
Included in plan:
  • Full functionality
  • Unlimited contacts
  • Unlimited groups

Pricing:

  • Credit card required: N/A
  • Free: for 1 user
    Basic: $14.20/month for 2 users
    Advanced: $26/month for 4 users
    Premium: $52.90/month for 6 users
    Enterprise: Pricing on request.

Essentials

$29.99
1 user(s) / month
Included in plan:
  • Free Phones
  • Free Local Calling
  • 2500 Toll-Free Minutes

Professional

$34.99
1 user(s) / month
Included in plan:
  • Free Phones
  • Unlimited Canada & U.S. Calling
  • Conference Bridge
  • 5,000 Toll-Free Minutes

Enterprise

$44.99
1 user(s) / month
Included in plan:
  • Free Phones
  • Unlimited Canada & U.S. Calling
  • Conference Bridge + 1000 Minutes

FAQs:

    Who are the main user groups of this service?
  • Leaders who need to reach out to groups of people
    Marketers who need to reach out to grouped audience
    Small business owners who need to reach out to multiple clients at once

  • Does this service integrate with any other apps?
  • iMessage
    SMS/Text
    Email
    Hangouts
    Google Voice
    WhatsApp

  • Does this service offer guides, tutorials and or customer support?
  • Yes, there is a tutorial on the initial launch of the app

  • Does this service offer an API?
  • No

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can define multiple groups and contacts for each group

  • What are some applications this service is commonly used in tandem with?
  • iMessage
    SMS/Text
    Email
    Hangouts
    Google Voice
    WhatsApp

  • What platforms does this service support?
  • iOS

  • What is this service generally used for?
  • Sending the same message to multiple people at once.

    Examples:

    Send a business message to a few prospects
    Send an invite to an event for a non-profit

FAQs:

    Who are the main user groups of this service?
  • Knowlarity loves working with enterprises and startups in emerging markets.

  • What is this service generally used for?
  • It is generally used for a cloud telephony.

  • What are some applications this service is commonly used in tandem with?
  • It is used in tandem with various CRM systems.

  • Does this service integrate with any other apps?
  • Knowlarity has an ability to integrate seamlessly with CRM applications, such as: FreshDesk, Salesforce, ZOHO, and Zendesk.

  • Does this service offer an API?
  • Their API is based on REST principles, so it’s very easy to write and test applications.

  • Does this service offer multi-user capability (e.g. teams)?
  • It allows Multi-Agent Access.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: blog, knowledge base, phone support, and email support.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
59.6k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
310
Followers:

Other:

Who uses Reach
  • Personal
  • Freelance
  • Startups
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Versature
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
French, English
Regional Restrictions:
Versature services businesses based out of Canada, however we can provide local U.S. phone numbers for regional presence.
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