Compare Reach vs Freshcaller vs Messente SMS API

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About Reach

Reach is a fast private mass messaging app available for iPhone.

"Reach saves me a lot of time! I used it to send 90 texts in 90 seconds and each text came out personalized per recipient. That's incredible!" - Executive Director of BOBIC

WHY USE REACH?

• Save time by sending your message to multiple people quickly.

• Increase engagement by personalizing each message automatically with the recipient name.

• Boost response rate by using your own phone number or e-mail address.

• Improve workflow productivity by creating reusable recipient groups.

• Keep credibility by sending the message to each recipient personally without them seeing the recipients in the group.

• Send the template messages via iMessage, Text, E-mail, and WhatsApp*.

• Continue private conversations in your Messages, Mail or WhatsApp apps respectively for each recipient.

About Freshcaller

Freshcaller is a cloud PBX system using which you can purchase local and toll-free phone numbers in 40+ countries. You can create custom greeting texts based on specific call scenarios. The nested Interactive Voice Response (IVR) system allows you to provide a detailed set of options to your callers. The call queues in Freshcaller are powerful and enable you to make smart escalations based on your agent availability as well as business hour setting.

Businesses can choose to record all their phone conversations. Call Monitoring & Barging allows supervisors to listen and speak to customers real-time. Your team will always engage in contextual conversations with your callers. Freshcaller allows you to forward your incoming calls to your mobile while you are on the move. Freshcaller is the ideal call center for startups and small teams.

Why Freshcaller?

  1. Absolutely Zero Hardware
    No need to invest heavily on phone hardware for your call center.

  2. Absurdly Easy Setup
    A web browser and working internet connection is enough to run your call center.

  3. Astonishingly Affordable Software
    Kick-start your journey with a pay-as-you-grow plan. Our success lies in your growth.

About Messente SMS API

Reach customers anywhere in the world with Messente's SMS API. With over 800 mobile network connections in over 190 countries, developers can deploy our API with a few lines of code, allowing businesses to send SMS messages to their customers.

  • Add utility APIs to your system, like our number lookup API and pricing API
  • Adaptive routing - smart routing algorithms find the fastest way to deliver SMS
  • Auto rerouting and re-sending
  • Two-way messaging with long codes or short codes
  • Omni-channel messaging - OTT platforms included in the same API

Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • External Integrations
  • History/Version Control
  • Multi-User
  • Notifications
  • Scheduling
  • SMS

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Click-to-Dial
  • Comparative Reporting
  • Automatic Call Distribution
  • Auto Dialer
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Escalation Management
  • Interactive Voice Response

Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • External Integrations
  • History/Version Control
  • Multi-User
  • Notifications
  • Scheduling
  • SMS

Summary

  • Free mass texting app for the iPhone

  • Personalize each text message per recipient

  • Unlimited recipients (tested with 40,000 recipients)

  • All platforms in one app: iMessage, SMS, Email, WhatsApp, Google Voice

  • Supports Google Voice integration for fully automated mass text sending

  • Name templates feature enables to insert the recipient's name into the text in any locaiton

  • Photo attachments support

  • Designed for the small groups and large groups

Summary

  • Multi-level IVR to include all your departments/products/brands.

  • Smart Escalations to guide callers when your agents are busy/unavailable.

  • Call Masking to make your global team seem more local and closer to businesses.

  • Call Recording to analyze and improve your communication processes.

  • Business hour based routing to help regulate your work hours.

  • Call center software for startups and small teams.

  • Your professional cloud pbx system.

Summary

  • SMS API

  • Online dashboard

  • Global reach

  • Complete analytics

  • Adaptive routing

  • Support included

  • Two-way SMS messaging

  • Omni-channel messaging

  • SMS campaign tooks

  • Built to scale

Pricing

Free

Free
Included in plan:
  • Full functionality
  • Limited to 8 contacts per group
  • Limited to 2 groups

Full Version

$2.99
1 license / user
Included in plan:
  • Full functionality
  • Unlimited contacts
  • Unlimited groups

Pricing

Trial

Free
Included in plan:
  • $3 Worth of Phone Credits
  • Purchase Numbers in 50+ Countries
  • All Call Center Operations During Free Trial

Sprout

$0.00
1 user(s) / month
Included in plan:
  • Purchase Unlimited Phone Numbers
  • Add Unlimited Agents
  • Make Unlimited Concurrent Calls
  • Pay Only for Phone Calls Made
  • $0 Agent Fees

Blossom

$19.00
1 user(s) / month
Included in plan:
  • IVR (Phone Trees)
  • Business Hour Based Routing
  • Voicemail
  • Call Recording
  • Standard Call Queues

Garden

$40.00
1 user(s) / month
Included in plan:
  • Smart Escalations
  • Call Monitoring
  • Call Barging
  • Call Conferencing
  • Warm Transfer

FAQs

    Who are the main user groups of this service?
  • Leaders who need to reach out to groups of people
    Marketers who need to reach out to grouped audience
    Small business owners who need to reach out to multiple clients at once

  • Does this service integrate with any other apps?
  • iMessage
    SMS/Text
    Email
    Hangouts
    Google Voice
    WhatsApp

  • Does this service offer guides, tutorials and or customer support?
  • Yes, there is a tutorial on the initial launch of the app

  • Does this service offer an API?
  • No

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can define multiple groups and contacts for each group

  • What are some applications this service is commonly used in tandem with?
  • iMessage
    SMS/Text
    Email
    Hangouts
    Google Voice
    WhatsApp

  • What platforms does this service support?
  • iOS

  • What is this service generally used for?
  • Sending the same message to multiple people at once.

    Examples:

    Send a business message to a few prospects
    Send an invite to an event for a non-profit

FAQs

    Who are the main user groups of this service?
  • Freshcaller is the call center software for startups and small teams. The intention is to help businesses/teams set-up and run a powerful call center without spending a lot of time and money. Freshcaller is ideal for phone teams of size 1- 30. We believe that the teams and businesses from the following sectors will benefit the most from using Freshcaller: Retail/E-commerce, B2B, Logistics & Transportation, Business Services, Software / Information Technology, Education, Leisure/Hospitality, Food & Beverages, Energy, and Governmental / Non-profit organizations.

  • What is this service generally used for?
  • This service is used for enabling phone for businesses to handle their sales, support, finance, admin or general business operations.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used with Helpdesk, Servicedesk, CRM's as well as ATS solutions.

  • Does this service offer an API?
  • No - we are currently not offering an API.

  • Does this service offer guides, tutorials and or customer support?
  • We have created numerous solution articles in our support portal and update our knowledge base quite frequently. We also provide phone, email and chat support during the weekdays and email support over the weekends.

  • Does this service integrate with any other apps?
  • Freshdesk, one of the world's most loved helpdesk solutions uses Freshcaller to help its customers launch and maintain their phone operations. Freshcaller comes as an inbuilt phone channel inside Freshdesk. Freshcaller - being a phone application - can be used in a variety of businesses who need phones to conduct their sales and support operations.

  • What platforms does this service support?
  • All you need is Chrome browser and a working internet connection.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Freshcaller allows you to create teams who can then be configured to handle a particular set of calls based on the various call center scenarios.

FAQs

    Does this service offer an API?
  • Yes.

  • What is this service generally used for?
    • Notifications
    • Transaction confirmations
    • PIN codes for 2FA
    • SMS marketing
    • Two-way messaging
    • A2P messaging
  • What are some applications this service is commonly used in tandem with?
  • Web applications and mobile applications.

  • Does this service integrate with any other apps?
  • Our SMS API integrates with any app.

  • What platforms does this service support?
  • Any platform is supported.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
    • Developers who build systems for businesses and brands
    • Product owners or product managers who need communications channels with customers
    • Marketing managers
  • Does this service offer guides, tutorials and or customer support?
  • Yes and support is included.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
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Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
228

Other

Who uses Reach
  • Personal
  • Freelance
  • Startups
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Freshcaller
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Messente SMS API
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Languages:
English
Regional Restrictions:
No restrictions.
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