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About Re:Plain

Re:Plain is a live-chat service for a website where people respond 16 times faster. Be in touch with your clients through Telegram, WhatsApp, or Facebook Messenger. Fast, functional, and free live-chat service for your website.

You will always be online, and you don’t need to install any other applications. All communication is just as simple as a chat with your friends. All settings of your live chat come from your messenger.

FEATURES:

1. Unlimited operators
An unlimited number of people who can respond to clients. And you can transfer clients between operators easily.

2. Template answers
Add and use response templates to save time.

3. Scheduling
You can set Re:plain to switch On and Off automatically according to your working hours.

4. Video and audio calls
Sell your products or services by replying to your website visitors via a video. Share details, answer questions and help them to make a choice.

5. Customization
When you need to make your Re:plain icon match your style — just do it! You can make it any colour. Set up your logo in the chat, change the welcome message.

*6. Integration with Google Analytics *
Re:plain allows you to send data directly into most popular analytics platforms Google Analytics.

7. Zapier Integrations
Connect Re:plain with all the apps you use. Send customer’s info to your CRM, translate on the go or find your own way to be more productive. Connect Re:plain with 2500+ apps using Zapier!

8. Banners
Sometimes you have to say something really important. To announce a sale or promote a new achievement, highlight your new service or just pay your clients’ attention to a FAQ section.

9. Custom Forms
You can gather your visitor’s information you really need in a Customized Forms. If you need some special details from your customers — now you can get it!

10. Click to chat
Place a link to open Re:plain anywhere you need. Place it to your text, main MENU or even to an image. Also you can create additional buttons and also place it anywhere you need. Be free!

11. Video welcome
To increase the loyalty of your customers, to engage them and to create an unique personal experience of communication with your company there is a Video welcome. In addition to your default welcome message you can add video. It’s simple. Just upload your video on YouTube and set this link to our feature Video welcome.

12. Active invitation
You can set preferred time when the first welcome message will be shown to your visitors. Learn more

13. Operator’s ratings
Let your clients evaluate the quality of your service. Learn more

About Slack

Slack is a real-time messaging, archive and conversation search tool. It is designed to make working life simpler and more productive by removing the need for internal email and inefficient file sharing methods.

Slack brings desktop and mobile messaging into one place — with seamless file sharing, conversation syncing, and notification options. It is simple and easy to use. Users can create different conversation groups with customizable privacy settings to ensure just the right people see them.

Slack is optimized as a search tool to ensure every discussion and document is archived, indexed, and available through Slack's search bar. The powerful search and archiving features will help users never lose track of the conversations they need to remember.

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management

Summary

  • A free unlimited number of operators available to reply to customers

  • Integration with 2500+ apps using Zapier

  • Response Templates

  • Widget Customization

  • Banners

  • Custom Forms

  • Video and Audio calls

  • Automate support

  • Transferring clients between operators + chat history

  • Active invitations

Summary

  • All team communication in one place: Say goodbye to internal email thanks to Slack’s desktop and mobile messaging, file sharing and notifications functions. Stay up-to-date even on the move.

  • Integrate with services you already use: Slack integrates with dozens of other services including Dropbox, Google Drive, GitHub, Datadog, Asana, Mailchimp etc.

  • Built for search: Archive, index and find conversations, files or links in seconds with Slack’s search functions.

Pricing

Re:plain Basic Version

Free
Included in plan:
  • Unlimited operators, chats and websites
  • Reply templates
  • Online/Offline modes
  • Widget customization
  • Available in 22 languages
  • Works on any device
  • Chat history saved directly in your messenger.

Re:plain Infinity Version

$11.00
1 user(s) / month
Included in plan:
  • Unlimited number of operators and chats
  • Transfer clients from one operator to another together with their chat history.
  • Any messenger link
  • Operator's ratings
  • Preferable working hours
  • Banners
  • API access
  • ....plus all other available add-ons

Individual

$3.99
1 user(s) / month
Included in plan:
  • Select and buy only the individual add-ons that you need.

FAQs

    Does this service offer an API?
  • Yes, it does. Integrate Re:plain with your services, databases, or CRM, exchange with the data, and expand features of the business.

  • Does this service offer multi-user capability (e.g. teams)?
  • Re:plain provides a free unlimited number of operators available to reply to customers. It allows your operators to transfer clients to one another and add notes about the clients.

  • Does this service integrate with any other apps?
  • Re:plain works on any website or CMS platform and you can integrate it into your mobile application, CRM, support services, or ERP. It also offers a Service to Service feature which allows businesses to increase their revenue as well as their customers'. Connect Re:plain with 1500+ apps using Zapier!

  • What platforms does this service support?
  • The operator or website owner has to have one of the supported messengers (WhatsApp, Telegram, or Facebook messenger). A control panel is located directly in a chosen messenger.

  • Who are the main user groups of this service?
  • Re: Plain is perfect for small and middle businesses. It can effectively solve two big directions of work: communication with potential clients and technical support. We believe it suits e-commerce (Electronics & Photo; Computers & Accessories; Health & Personal Care; Home & Kitchen; Car & Motorbike) and Med—Tech industry (Online consultations; Marketplaces; Insurance; GPs and clinics; Psychology consultations; Mental health). Nevertheless, a big number of features will let every business find its own benefits.

  • What is this service generally used for?
  • Capture more leads using instant online support and increase follow-up potential. Communicate with website visitors, promote products, services, and special offers, give support, talk with clients, collect contact details, accumulate statistical data, and much more.

  • Does this service offer guides, tutorials and or customer support?
  • Please, visit Re:plain's Help Center and Documentation for help. Technical support is also available.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Vendor Information

Founded:
2009
Based in:
San Francisco
Employees:
501-1000
Likes:
Followers:
463k

Other

Who uses Re:Plain
  • Personal
  • Freelance
  • Startups
  • Agencies
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Arabic, Czech, German, English, French, Hebrew, Hindi, Italian, Indonesian, Chinese, Uzbek, Thai, Russian, Bulgarian, Ukrainian, Spanish, Norwegian, Swedish, Romanian, Persian, Polish, Portuguese
Regional Restrictions:
No restrictions.

Other

Who uses Slack
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, French, German, Spanish, Japanese
Regional Restrictions:
No restrictions.
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