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About Re:Plain

Re:Plain is a live-chat service for a website where people respond 16 times faster. Be in touch with your clients through Telegram, WhatsApp, or Facebook Messenger. Fast, functional, and free live-chat service for your website.

You will always be online, and you don’t need to install any other applications. All communication is just as simple as a chat with your friends. All settings of your live chat come from your messenger.

FEATURES:

1. Unlimited operators
An unlimited number of people who can respond to clients. And you can transfer clients between operators easily.

2. Template answers
Add and use response templates to save time.

3. Scheduling
You can set Re:plain to switch On and Off automatically according to your working hours.

4. Video and audio calls
Sell your products or services by replying to your website visitors via a video. Share details, answer questions and help them to make a choice.

5. Customization
When you need to make your Re:plain icon match your style — just do it! You can make it any colour. Set up your logo in the chat, change the welcome message.

*6. Integration with Google Analytics *
Re:plain allows you to send data directly into most popular analytics platforms Google Analytics.

7. Zapier Integrations
Connect Re:plain with all the apps you use. Send customer’s info to your CRM, translate on the go or find your own way to be more productive. Connect Re:plain with 2500+ apps using Zapier!

8. Banners
Sometimes you have to say something really important. To announce a sale or promote a new achievement, highlight your new service or just pay your clients’ attention to a FAQ section.

9. Custom Forms
You can gather your visitor’s information you really need in a Customized Forms. If you need some special details from your customers — now you can get it!

10. Click to chat
Place a link to open Re:plain anywhere you need. Place it to your text, main MENU or even to an image. Also you can create additional buttons and also place it anywhere you need. Be free!

11. Video welcome
To increase the loyalty of your customers, to engage them and to create an unique personal experience of communication with your company there is a Video welcome. In addition to your default welcome message you can add video. It’s simple. Just upload your video on YouTube and set this link to our feature Video welcome.

12. Active invitation
You can set preferred time when the first welcome message will be shown to your visitors. Learn more

13. Operator’s ratings
Let your clients evaluate the quality of your service. Learn more

About Botmaker

Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels. Build digital experiences with hybrid bots and live agents. Grow your business with automated solutions for chat commerce, customer service, and help desk operations. Through artificial intelligence and machine learning, the platform allows you to understand and anticipate your customers' needs and requests. We are WhatsApp Official Solution Providers and Messenger Partners.

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management

Summary

  • A free unlimited number of operators available to reply to customers

  • Integration with 2500+ apps using Zapier

  • Response Templates

  • Widget Customization

  • Banners

  • Custom Forms

  • Video and Audio calls

  • Automate support

  • Transferring clients between operators + chat history

  • Active invitations

Summary

    No key features associated with this application.

Pricing

Re:plain Basic Version

Free
Included in plan:
  • Unlimited operators, chats and websites
  • Reply templates
  • Online/Offline modes
  • Widget customization
  • Available in 22 languages
  • Works on any device
  • Chat history saved directly in your messenger.

Re:plain Infinity Version

$11.00
1 user(s) / month
Included in plan:
  • Unlimited number of operators and chats
  • Transfer clients from one operator to another together with their chat history.
  • Any messenger link
  • Operator's ratings
  • Preferable working hours
  • Banners
  • API access
  • ....plus all other available add-ons

Individual

$3.99
1 user(s) / month
Included in plan:
  • Select and buy only the individual add-ons that you need.

Pricing

Standard

$149.00
10 agents, unlimited bots
Included in plan:
  • Account creation
  • 3000 unique users
  • Help center
  • Support via email
  • $0.05 average cost per user

Full

$249.00
20 agents, unlimited bots
Included in plan:
  • Account creation
  • 5000 unique users
  • Help center
  • Support via email
  • $0.05 average cost per user

Pro


custom number of agents, unlimited bots
Included in plan:
  • Account creation
  • Unlimited unique users
  • Help center
  • Support via email
  • Support via phone
  • Account manager

FAQs

    Does this service offer an API?
  • Yes, it does. Integrate Re:plain with your services, databases, or CRM, exchange with the data, and expand features of the business.

  • Does this service offer multi-user capability (e.g. teams)?
  • Re:plain provides a free unlimited number of operators available to reply to customers. It allows your operators to transfer clients to one another and add notes about the clients.

  • Does this service integrate with any other apps?
  • Re:plain works on any website or CMS platform and you can integrate it into your mobile application, CRM, support services, or ERP. It also offers a Service to Service feature which allows businesses to increase their revenue as well as their customers'. Connect Re:plain with 1500+ apps using Zapier!

  • What platforms does this service support?
  • The operator or website owner has to have one of the supported messengers (WhatsApp, Telegram, or Facebook messenger). A control panel is located directly in a chosen messenger.

  • Who are the main user groups of this service?
  • Re: Plain is perfect for small and middle businesses. It can effectively solve two big directions of work: communication with potential clients and technical support. We believe it suits e-commerce (Electronics & Photo; Computers & Accessories; Health & Personal Care; Home & Kitchen; Car & Motorbike) and Med—Tech industry (Online consultations; Marketplaces; Insurance; GPs and clinics; Psychology consultations; Mental health). Nevertheless, a big number of features will let every business find its own benefits.

  • What is this service generally used for?
  • Capture more leads using instant online support and increase follow-up potential. Communicate with website visitors, promote products, services, and special offers, give support, talk with clients, collect contact details, accumulate statistical data, and much more.

  • Does this service offer guides, tutorials and or customer support?
  • Please, visit Re:plain's Help Center and Documentation for help. Technical support is also available.

FAQs

    Does this service offer an API?
  • We provide reading and writing data access through API calls. Each call is validated with an OAuth2 token provided by our platform.

  • What are some applications this service is commonly used in tandem with?
  • Customer support, sales automatization, marketing campaigns, lead generation, help desk, satisfaction survey, HR services and much more

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we offer guides, tutorials and customer support on our platform, with our specialized team and also in events for clients only.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can login with multiple teams and team members at the same time, even from different locations

  • Does this service integrate with any other apps?
  • Yes, Botmaker integrates with 23 channels and also with other platforms, such as RD Station, ZenDesk, SalesForce and Zoho Connect. We also offer integrations via API.

Vendor Information

Founded:
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Employees:
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Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other

Who uses Re:Plain
  • Personal
  • Freelance
  • Startups
  • Agencies
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Arabic, Czech, German, English, French, Hebrew, Hindi, Italian, Indonesian, Chinese, Uzbek, Thai, Russian, Bulgarian, Ukrainian, Spanish, Norwegian, Swedish, Romanian, Persian, Polish, Portuguese
Regional Restrictions:
No restrictions.

Other

Who uses Botmaker
  • Enterprises
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, English, Portuguese
Regional Restrictions:
No restrictions.
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