Compare Ramco Logistics vs ProcurementExpress.com vs Freshdesk

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Crozscore:

82%
what is this?
80%
42%
interest rising

Crozscore:

74%
what is this?
22%
no significant changes

Crozscore:

85%
what is this?
79%
58%
interest rising
Ramco Logistics screenshot ProcurementExpress.com screenshot Freshdesk screenshot

Software Description:

Ramco Logistics Suite is a unified cloud based software for Third Party Logistics providers, Freight forwarders and Courier service providers. Ramco Logistics enables to drive optimization and maximize productivity through disruptive tech around mobility, Command Center & in-memory optimization.

Ramco Logistics’ unique offering encompasses but not limited to

• Unified Logistics Software including HR & Finance

• Flexible & Scalable solution to uberize operations.

• In Memory based Optimization enabling real-time scheduling & routing

• Command center for end to end visibility of operations

• Predictive Analysis to measure profitability

Ramco Logistics is scalable and can be deployed on cloud or on-premise. It supports integration with most of the existing business applications. It is ideal for any organization who want to optimize their operations, embark on Digital transformation and thrive digitally. Ramco ERP caters to both medium and large scale enterprises.

Ramco is a fast growing cloud enterprise software player disrupting the market with its multi-tenanted cloud and mobile-based enterprise software in the area of Logistics, ERP, Asset Management, HCM & Global Payroll, Time & Attendance and M&E MRO for Aviation. Ramco is a trusted cloud technology provider for 1000+ customers empowering 150,000+ end users globally.

Software Description:

ProcurementExpress.com Purchase Order software is the first of its kind in the world. The purchasing software is unrivalled in its simplicity, clarity and value-add to procurement teams the world over. Straightforward and streamlined, ProcurementExpress.com is a must-have for any multi-purchase business that has outgrown the hassles and frustrations of manual, paper-based PO processes.

ProcurementExpress.com purchase order solution is designed for mobile and desktop application, which means it delivers a continuous, reliable, and user-friendly PO management experience. This is accessible via any employee’s or procurement manager’s connected device on any accessible network. Field-based employees, or those tied to an office and desk environment, are given permanent PO functionality that enables seamless purchase requests, approvals, rejections, tracking and monitoring of accounts payable.

Best of all, ProcurementExpress.com employs a team of qualified technical and customer service specialists who offer 24-hour, 7-day back-up for its PO software users. That’s right – when you’re at work, ProcurementExpress.com is at work with you to ensure optimized PO processing functionality. Get it today!

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Features:

  • Customer Management
  • Dashboard
  • Scheduling
  • Notifications
  • Inventory Tracking
  • Data Import
  • External Integrations
  • Data Visualization
  • API
  • Data Export
  • Calendar Management
  • Third-Party Plugins/Add-Ons
  • Supplier Management
  • Project Management
  • Budgeting
  • Contact Management
  • Lead Management
  • Lead Scoring
  • Forecasting
  • Multi-User
  • Expense Tracking
  • Accounts Payable

Features:

  • Multi-Currency
  • Budgeting
  • Project Management
  • Accounts Payable
  • External Integrations
  • Supplier Management
  • Expense Tracking

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Summary:

  • Unified Logistics Software including HR & Finance

  • Flexible & Scalable solution to uberize operations

  • In Memory based Optimization enabling real-time scheduling & routing

  • Command Center for end to end visibility of operations

  • Predictive Analysis to measure profitability

Summary:

  • Keep track of your spend in your pocket

  • Be sure you are not over-paying suppliers

  • Save hours of time spent on administration

  • Share Purchase Orders on Gmail, Email Slack, Text Message and all your apps with suppliers in seconds

  • Keep notes for your reference when making payment

  • Multiple currencies supported

  • Fixed supplier and product lists

  • Custom PO and line item fields which is straightforward, easy to understand interface

  • Creates Professional PDF documents

  • Mobile ready - Manage POs from anywhere

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Free trial

Free

Very small

$1,068.00
5 user(s) / year
Included in plan:
  • All features

Small

$2,040.00
10 user(s) / year
Included in plan:
  • All features

Medium

$3,876.00
20 user(s) / year
Included in plan:
  • All features

Large

$8,088.00
50 user(s) / year
Included in plan:
  • All features

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    Does this service integrate with any other apps?
  • Ramco Logistics suite integrates with most of the HR/ERP/Financial applications available on market.

  • Who are the main user groups of this service?
  • Ramco Logistics Suite is used by Third Party Logistics providers, Freight forwarders and Courier service providers with any fleet size.

  • What platforms does this service support?
  • Ramco Logistics is supported on web. iOS, Windows and Android. It can be accessed anywhere, anytime on the go.

  • Does this service offer guides, tutorials and or customer support?
  • Ramco provides L1 support over call, emails and through the web while L2 and L3 support based on the criticality of the issue are addressed by the Support team closest to the customer location.

    Online and Demo instances are shared for training users on the application. Depending on the learner's choice, training is delivered through Instructor-led classroom training, Instructor-led virtual classroom training and Webinar.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • SAP, Sage accounting, Xero, Quickbooks, Freshbooks, any accounting package. CSV reporting can be imported and exported by any of the above packages when it is correctly formatted for the application.

  • What is this service generally used for?
  • It is used to create and send purchase orders to suppliers through approval routing and storing PO history that has discussions / attachments in one location. It is also used to create / manage budgets and manage your expenses.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, an award winning 24/7 customer support team will try to anticipate your questions and will be eager to assist you the best possible way.

  • Who are the main user groups of this service?
  • Construction, marketing, nonprofits, offices, schools, software companies, property development, sports teams. Actively growing companies and companies currently using paper-based or excel purchase orders. Companies handling multiple purchases from different locations.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer an API?
  • No

  • Does this service integrate with any other apps?
  • Yes, it integrates with Xero. The development team is working on 5 more integrations at the moment.

  • What platforms does this service support?
  • iOS, Android, webapp

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Dublin
Employees:
11-50
Likes:
1.26k
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
69.8k
Followers:
20.2k

Other:

Who uses Ramco Logistics
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Regional Restrictions:
No restrictions.

Other:

Who uses ProcurementExpress.com
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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