Compare Ramco Logistics vs Freshdesk vs Flex

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Crozscore:

82%
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80%
42%
no significant changes

Crozscore:

85%
what is this?
79%
58%
no significant changes

Crozscore:

77%
what is this?
27%
no significant changes
Ramco Logistics screenshot Freshdesk screenshot Flex screenshot view 2 more

Software Description:

Ramco Logistics Suite is a unified cloud based software for Third Party Logistics providers, Freight forwarders and Courier service providers. Ramco Logistics enables to drive optimization and maximize productivity through disruptive tech around mobility, Command Center & in-memory optimization.

Ramco Logistics’ unique offering encompasses but not limited to

• Unified Logistics Software including HR & Finance

• Flexible & Scalable solution to uberize operations.

• In Memory based Optimization enabling real-time scheduling & routing

• Command center for end to end visibility of operations

• Predictive Analysis to measure profitability

Ramco Logistics is scalable and can be deployed on cloud or on-premise. It supports integration with most of the existing business applications. It is ideal for any organization who want to optimize their operations, embark on Digital transformation and thrive digitally. Ramco ERP caters to both medium and large scale enterprises.

Ramco is a fast growing cloud enterprise software player disrupting the market with its multi-tenanted cloud and mobile-based enterprise software in the area of Logistics, ERP, Asset Management, HCM & Global Payroll, Time & Attendance and M&E MRO for Aviation. Ramco is a trusted cloud technology provider for 1000+ customers empowering 150,000+ end users globally.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Software Description:

Flex Rental Solutions provides customizable rental and live event management software. No other provider can offer you our flexibility. Only a web browser with Flash plugin is needed. Flex is web-based and works with all common operating systems and browsers.

Warehouse & Inventory Management:

  • Built with real-world warehouse and inventory needs in mind, a dedicated interface is provided for warehouse processes and supports real-time scanning with voice prompts.
  • Flex offers powerful tools for modeling inventory the way you use it, supporting virtual items, racks, kits and road cases.
  • The equipment dashboard shows where gear is at the present time, and availability calculations are integrated with backorders and sub-rentals.

Pull Sheets & Scanning:

  • Multiple users can work from the same pull sheet.
  • Flex works with fixed equipment racks along with racks that change from job to job.
  • Free pick container logic makes it easy to prep cable packages and work boxes.
  • The Flex free scan in feature simplifies returns by enabling gear from multiple jobs to be scanned in simultaneously.

Crew Management:

  • Flex offers search functionality and scheduling of crew members for the overall crew call, crew email communications, and the ability to easily view each crew member’s full schedule. Statuses, workflows, and jobs are all configurable to support your own processes and terminology.

Financial Management:

  • QuickBooks™ Integration is provided to leverage your resources.
  • Flex drag and drop technology enables efficient quote building. Administrative Functionalities:
  • Flex makes it easy for every user to have unique access through unlimited, customizable user access.
  • Flex integrates with Google Calendar and Facebook events.

Pricing:

  • Monthly subscription pricing for one warehouse and unlimited users starts at a low monthly subscription, with a one-time setup fee of $800.
  • Flex does not lock customers into long-term commitments.
  • Sign up today for a 60 day free trial.

Features:

  • Customer Management
  • Dashboard
  • Scheduling
  • Notifications
  • Inventory Tracking
  • Data Import
  • External Integrations
  • Data Visualization
  • API
  • Data Export
  • Calendar Management
  • Third-Party Plugins/Add-Ons
  • Supplier Management
  • Project Management
  • Budgeting
  • Contact Management
  • Lead Management
  • Lead Scoring
  • Forecasting
  • Multi-User
  • Expense Tracking
  • Accounts Payable

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Features:

  • Calendar Management
  • Scheduling
  • Customer Management
  • Supplier Management
  • Multi-User
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Inventory Tracking
  • External Integrations
  • Forecasting
  • Budgeting
  • Data Import
  • Data Export
  • Expense Tracking
  • Multi-Currency

Summary:

  • Unified Logistics Software including HR & Finance

  • Flexible & Scalable solution to uberize operations

  • In Memory based Optimization enabling real-time scheduling & routing

  • Command Center for end to end visibility of operations

  • Predictive Analysis to measure profitability

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary:

    No key features associated with this application.

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    Does this service integrate with any other apps?
  • Ramco Logistics suite integrates with most of the HR/ERP/Financial applications available on market.

  • Who are the main user groups of this service?
  • Ramco Logistics Suite is used by Third Party Logistics providers, Freight forwarders and Courier service providers with any fleet size.

  • What platforms does this service support?
  • Ramco Logistics is supported on web. iOS, Windows and Android. It can be accessed anywhere, anytime on the go.

  • Does this service offer guides, tutorials and or customer support?
  • Ramco provides L1 support over call, emails and through the web while L2 and L3 support based on the criticality of the issue are addressed by the Support team closest to the customer location.

    Online and Demo instances are shared for training users on the application. Depending on the learner's choice, training is delivered through Instructor-led classroom training, Instructor-led virtual classroom training and Webinar.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs:

    What platforms does this service support?
  • Flex can work in any browser on Mac or PC, though Firefox, Safari and Internet Explorer are recommended. Flex Mobile is built as native iOS for iPad and iPhone.

  • What are some applications this service is commonly used in tandem with?
  • QuickBooks

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we have a depth of customer support from hundreds of how-to videos, detailed User Manuals, weekly complimentary Tutorials, Flex in-person and web-based training, and customer support available via phone and email.

  • Does this service integrate with any other apps?
  • QuickBooks

  • Who are the main user groups of this service?
  • Pro AV, party organizers, event managers, rentals, staging, corporate events, concert / touring, pyro, theater production

  • Does this service offer an API?
  • The in-development Flex5 product will offer REST APIs for customers to build their own integrations.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Flex pricing is per warehouse location with unlimited users.

  • What is this service generally used for?
  • Flex provides the backbone for our customer's operations, providing an ERP system with features ranging from contact management, quoting, invoicing, inventory management, warehouse management, scan records, reporting, crew management, and more.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
22.9k
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
21.7k
Followers:
447

Other:

Who uses Ramco Logistics
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Flex
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.
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