Compare Ramco ERP vs Freshdesk vs Unleashed

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82%
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80%
42%
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85%
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79%
59%

Crozscore:

86%
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85%
42%
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Software Description:

Ramco ERP is a comprehensive cloud ERP solution catering to the needs of fast growing enterprises. Ramco's cognitive and post-modern ERP software help optimize complex business processes.

Ramco ERP’s unique offering encompasses but not limited to:

  • Unified solution - Power of One
  • Flexible workflow based approach
  • In Memory based real-time optimization engine
  • Cognitive & self learning solution
  • Powerful Analytics

Ramco ERP is scalable and can be deployed on cloud or on-premise. It supports integration with most of the existing business applications. Ramco ERP is ideal for any organization who want to optimize their operations , embark on Digital transformation and thrive digitally. Ramco ERP caters to both medium and large scale enterprises.

Ramco is a fast growing cloud enterprise software player disrupting the market with its multi-tenanted cloud and mobile-based enterprise software in the area of ERP, Asset Management, Logistics, HCM and Global Payroll, Time & Attendance and M&E MRO for Aviation. Ramco is a trusted cloud technology provider for 1000+ customers empowering 150,000+ end users globally.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Software Description:

Unleashed Software has customers in over 80 countries from start-ups to enterprises, down to sole traders. Our software provides a powerful platform to accurately manage inventory in real-time, delivering dynamic inventory intelligence for better business decisions. With Unleashed your inventory is effectively managed, reducing your costs and instead allowing you to focus on growing your business.

Unleashed is a simple to use, cloud-based inventory management system that you can access from anywhere, anytime, including sales related information through our iOS app. Functionality includes real-time inventory, order management, costed receipting, production, bills of materials, multiple warehouses, ecommerce & POS integrations, multi-language, multi-currency, multi-location, product serialisation and batch tracking. Unleashed integrates with a host of platforms including Xero, Quickbooks, Magento, Vend, Shopify and Salesforce.

Features:

  • Travel Management
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Inventory Tracking
  • Multi-Currency
  • Scheduling
  • Calendar Management
  • Dashboard
  • Customer Management
  • Notifications
  • Supplier Management
  • Expense Tracking
  • Forecasting
  • Data Export
  • External Integrations
  • Data Visualization
  • Budgeting
  • Data Import
  • API
  • Project Management

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Features:

  • Data Export
  • API
  • Data Visualization
  • Data Import
  • External Integrations
  • Inventory Tracking
  • Third-Party Plugins/Add-Ons
  • Notifications
  • Multi-User
  • Supplier Management
  • Customer Management
  • Dashboard
  • Scheduling

Summary:

  • Unified solution - Power of One

  • Flexible workflow based approach

  • In Memory based real-time optimization engine

  • Cognitive & self learning solution

  • Powerful Analytics

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary:

  • Get better visibility of your stock movements, inventory turnover and margins

  • Manage multi-channel sales operations with multiple integrations

  • Keep your inventory data safe & secure

  • Access your software online anytime from anywhere, even on the go using your mobile

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    Who are the main user groups of this service?
  • Ramco ERP is ideal for any organization who wants to optimize their operations, embark on Digital transformation and thrive digitally. We mainly cater to medium and large sized enterprises.

  • Does this service offer guides, tutorials and or customer support?
  • Ramco provides L1 support over call, emails and through the web while L2 and L3 support based on the criticality of the issue are addressed by the Support team closest to the customer location.
    Online and Demo instances are shared for training users on the application. Depending on the learner's choice, training is delivered through Instructor-led classroom training, Instructor-led virtual classroom training and Webinar.

  • Does this service integrate with any other apps?
  • Ramco ERP can be integrated with Financials, HCM and other business applications.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs:

    Does this service integrate with any other apps?
  • Native or via our API.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we offer chat, email and phone support.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Who are the main user groups of this service?
  • For manufacturers, wholesalers and distributors that need efficient processes, Unleashed is an easy-to-use online inventory solution at the heart of your business. Understand essential inventory health to make the right decision to scale your business with confidence.

  • Does this service offer an API?
  • Yes

  • What platforms does this service support?
  • Online, iOS

  • What are some applications this service is commonly used in tandem with?
  • Xero, Magento, Salesforce, Vend, Quickbooks Online, Lokad, Crossfire, Neto, GeoOp & Zapier

  • What is this service generally used for?
  • Real-time inventory control and reporting: Enjoy real-time stock visibility and maximise control. Understand your product margins and make better decisions based on real-time, accurate profit reporting.

    Never miss a sale again: The Unleashed Sales App gives you mobile inventory information on your iPhone. Making that important sale just got easier, like we believe it should be.

    The right stock in the right place, every time: Keep track of stock across multiple warehouses, in multiple locations, anywhere in the world. Easily manage consignments or quarantined inventory.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
23k
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Auckland
Employees:
51-200
Likes:
1.49k
Followers:

Other:

Who uses Ramco ERP
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Unleashed
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.
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